Find Your GoHighLevel SMTP Credentials

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How to Find Your Dedicated Domain SMTP Credentials in GoHighLevel

If you manage multiple platforms like ClickUp and GoHighLevel, knowing exactly where to find your dedicated domain SMTP credentials is essential for smooth email delivery. This guide walks you step by step through the GoHighLevel interface so you can quickly locate the SMTP host, username, and password needed to connect your email service or third-party tools.

By the end of this article, you will know where your dedicated domain is stored, how to access the SMTP credentials area, and what each field means for your GoHighLevel email configuration.

Why Your GoHighLevel SMTP Credentials Matter

Dedicated domain SMTP credentials allow GoHighLevel to send emails from your verified domain instead of a generic sending address. This improves deliverability and branding by ensuring that clients and leads see messages from your domain.

With the correct SMTP details in place, you can:

  • Authenticate your domain for better inbox placement.
  • Reduce the risk of emails landing in spam folders.
  • Keep branding consistent across all communication.
  • Connect external applications that require SMTP login details.

All these benefits rely on being able to locate the credentials provided inside your GoHighLevel account.

Accessing the Right Area in GoHighLevel

The SMTP details for your dedicated domain live in a specific section of the GoHighLevel interface. You must be logged into an account with the proper permissions to view and manage these settings.

Step 1: Log into Your GoHighLevel Account

  1. Open your browser and navigate to your GoHighLevel login page.
  2. Enter your email and password.
  3. Click the login button to access your main dashboard.

Make sure you are using an account with administrative or agency-level access, as standard sub-accounts may not see all email configuration options.

Step 2: Go to the Settings Section

Once inside GoHighLevel, you will need to move from the dashboard to the settings area where domain-related options are stored.

  1. Locate the sidebar on the left-hand side of the GoHighLevel dashboard.
  2. Click on the Settings option (this may appear as a gear icon).
  3. Wait for the settings page to load fully before proceeding.

The Settings area is where GoHighLevel centralizes many technical options, including domains, reputation management, and email configurations.

Finding Your Dedicated Domain in GoHighLevel

Your dedicated domain SMTP credentials are tied directly to a specific sending domain. You will first confirm that your domain is present in the correct settings section inside GoHighLevel.

Step 3: Open the Email or SMTP Settings Section

Within the Settings area, look for email-related configuration pages. Depending on your account view, your SMTP options may appear under:

  • SMTP & Mailgun Service
  • Mail Settings
  • A similar email configuration label inside GoHighLevel

Click the relevant option to open the page that lists your email sending configurations and dedicated domains.

Step 4: Locate Your Dedicated Domain Entry

On the SMTP configuration page, look for a section that lists your domains. There you should see the domain that has been set up as a dedicated sending domain.

Typically, you will find:

  • The domain name registered for email sending.
  • Status indicators showing whether DNS records and verifications are complete.
  • Options to manage or view detailed domain-related settings.

If you do not see your domain listed, it may not yet be configured as a dedicated domain within GoHighLevel. In that case, you will need to complete domain setup before SMTP credentials become available.

How to View Your GoHighLevel SMTP Credentials

Once you have confirmed that your domain appears correctly, you can access the dedicated domain SMTP login details.

Step 5: Open the SMTP Credentials Panel

  1. Find the row or card that corresponds to your dedicated sending domain.
  2. Look for a button or link labeled something similar to View Credentials, View SMTP, or Details.
  3. Click that option to reveal your SMTP credentials.

The interface may display these details in a separate panel, a pop-up window, or an expanded row inside the GoHighLevel settings page.

Step 6: Identify Each SMTP Field

When the SMTP credentials appear, you will typically see the following items for your dedicated domain in GoHighLevel:

  • SMTP Host – The server address you will connect to from your email client or app.
  • SMTP Port – The port number used for secure or standard SMTP connections.
  • Username – The login name or email-style identifier tied to your dedicated domain.
  • Password – The secret key required to authenticate your SMTP connection.
  • Encryption – Information on whether to use SSL, TLS, or STARTTLS where applicable.

Copy these values carefully to avoid connection errors when you plug them into other platforms.

Using Your GoHighLevel SMTP Credentials Safely

After you have located your dedicated domain SMTP details, you will likely add them to other services such as CRMs, support desks, or notification tools. The way you use and protect these credentials is important.

  • Store SMTP usernames and passwords in a secure password manager.
  • Avoid sharing credentials in plain text via email or chat.
  • Restrict access to authorized team members only.
  • Update passwords regularly if you suspect unauthorized access.

Whenever you paste SMTP details into another system, double-check fields like host, port, and encryption type to match what you see inside GoHighLevel.

Troubleshooting SMTP Credential Issues in GoHighLevel

If you experience problems sending email after adding these SMTP details to another platform, a few quick checks can often resolve the issue.

Common Issues and Checks

  • Incorrect Host or Port – Confirm that the SMTP host and port match what is shown in the GoHighLevel settings panel.
  • Wrong Username or Password – Re-copy the username and password directly from the interface, ensuring there are no extra spaces.
  • Domain Not Verified – Make sure DNS records (SPF, DKIM, and others) are correctly configured for your dedicated domain.
  • Encryption Mismatch – Verify that the encryption setting in your external app (SSL/TLS) matches GoHighLevel instructions.

If issues persist, compare your settings against the official documentation on the GoHighLevel help portal at this dedicated domain SMTP credentials guide.

Best Practices for Managing GoHighLevel Email Domains

Keeping your dedicated domain and SMTP configuration healthy over time can significantly improve your overall email performance.

  • Monitor bounce and complaint rates to maintain a clean sending reputation.
  • Regularly audit who has access to SMTP credentials.
  • Update DNS records when you make changes to your domain host.
  • Document your current SMTP configuration details for internal reference.

These routines will help ensure that your GoHighLevel campaigns continue to send reliably and that all connected systems remain in sync.

Where to Get More Help with GoHighLevel

If you need strategic assistance with configuring domains, email deliverability, or advanced workflows around GoHighLevel, you can work with specialists who understand the platform deeply. For additional optimization help, visit Consultevo to explore consulting options tailored to your marketing stack.

For platform-specific support and the latest technical instructions, always refer back to the GoHighLevel knowledge base and in-app help resources, including the official SMTP credential documentation linked above.

By following the steps outlined in this guide, you now know exactly where to find your dedicated domain SMTP credentials inside GoHighLevel and how to use them safely across your tools and integrations.

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