Delete WhatsApp Number in GoHighLevel

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How to Delete a WhatsApp Phone Number in GoHighLevel

If you manage campaigns across tools like ClickUp and other platforms, you may eventually need to remove a WhatsApp number from your GoHighLevel account. This guide walks you through each step required to safely delete a WhatsApp phone number that was connected through the official Meta WhatsApp integration.

Follow the process carefully so you do not break existing automations or lose important configuration settings tied to the number.

Before You Start: GoHighLevel WhatsApp Requirements

When a WhatsApp number is integrated with GoHighLevel via Meta (Facebook Business), the connection is handled through your Meta Business settings. Deleting the number from within your CRM can only happen after you disconnect it on the Meta side.

Make sure you understand the following points before proceeding:

  • The WhatsApp number must be removed from your Meta Business (Facebook) first.
  • Once disconnected, it cannot receive or send messages via the previous connection.
  • Any related workflows or message templates in GoHighLevel may stop working for that number.

Having access to the correct Meta Business Manager and WhatsApp settings is essential to complete this process.

Step 1: Open the Official WhatsApp Integration in GoHighLevel

The first step is to access the WhatsApp integration area inside your GoHighLevel account.

  1. Log in to your GoHighLevel account as an administrator or user with sufficient permissions.

  2. Navigate to the area where integrations are configured for your agency or sub-account.

  3. Locate the official WhatsApp integration option. This is the section that connects GoHighLevel to your Meta WhatsApp Business account.

Keep this tab open, since you will return to GoHighLevel after finishing the removal inside Meta.

Step 2: Disconnect the WhatsApp Number from Meta

To delete a WhatsApp number from GoHighLevel, you must first disconnect the number from your Meta WhatsApp account. GoHighLevel cannot fully remove the number while Meta still lists it as active.

Access Meta WhatsApp Settings Linked to GoHighLevel

Use the connection from your CRM to reach the Meta WhatsApp configuration.

  1. From the official WhatsApp integration area in GoHighLevel, click through to your Meta or Facebook Business settings as indicated in the interface.

  2. Sign in to the correct Facebook or Meta Business account that owns the WhatsApp number you plan to remove.

  3. Open the WhatsApp Business section associated with your business assets.

Remove the Number in Meta Before GoHighLevel

Within Meta or Facebook Business settings, you will see a list of the WhatsApp numbers connected to your business. Locate the specific number used by GoHighLevel.

  1. Select the WhatsApp number that you want to delete from your CRM.

  2. Use the option provided in Meta to remove or disconnect this number from the WhatsApp Business account.

  3. Confirm any prompts that warn you about disabling or deleting the number from the Meta WhatsApp connection.

After this step, Meta will no longer treat the number as active for the existing integration. This prepares the way to delete it inside GoHighLevel.

Step 3: Return to GoHighLevel and Confirm Disconnection

Once the number is removed on the Meta side, you must verify that the connection in GoHighLevel reflects the change.

  1. Go back to your GoHighLevel browser tab and refresh the official WhatsApp integration page.

  2. Check the status of the previously connected WhatsApp number.

  3. Confirm that GoHighLevel no longer shows the number as actively connected to Meta.

If the number still appears as active, wait a few minutes and refresh again. Sometimes Meta changes take a short time to sync with the CRM.

Step 4: Delete the WhatsApp Number in GoHighLevel

When the number is fully disconnected from Meta, you can proceed to delete it from GoHighLevel. This final step cleans up your integration list and prevents accidental use of the removed number.

Delete the Number from the GoHighLevel Integration

  1. Within the official WhatsApp integration section in GoHighLevel, locate the now-disconnected WhatsApp phone number.

  2. Use the delete or remove option provided next to that number. The interface will typically show a delete icon, button, or menu entry.

  3. Confirm the deletion when prompted. This step usually asks you to verify that you want to permanently remove the number from GoHighLevel.

After confirmation, the WhatsApp number will no longer appear as an available number in your integration list or related settings.

Step 5: Verify Workflows and Messaging in GoHighLevel

Deleting a WhatsApp number can impact messaging flows. As a best practice, review your GoHighLevel automation and campaigns after removal.

  • Check any workflows that previously sent WhatsApp messages from the deleted number.

  • Update campaigns to use another verified WhatsApp number if necessary.

  • Review message templates and triggers that were attached to the old number.

By auditing these areas, you prevent failed messages, broken campaigns, or lead communication issues inside GoHighLevel.

Common Issues When Deleting WhatsApp Numbers in GoHighLevel

During this process, a few common issues may appear. Understanding them in advance will help you complete the deletion without confusion.

Number Still Shows as Connected in GoHighLevel

If the number appears as connected even after you remove it from Meta:

  • Wait several minutes, then refresh the integration page.

  • Sign out and sign back into GoHighLevel, then check again.

  • Confirm inside Meta that the number is fully removed from your WhatsApp Business account.

Cannot Access Meta Business Linked to GoHighLevel

If you do not have access to the Meta Business Manager that owns the WhatsApp number:

  • Contact the business admin who controls the Meta account.

  • Request admin or appropriate permissions so you can remove the number.

  • Ensure you are logging in with the same Facebook profile used when the integration with GoHighLevel was created.

Learn More About the Official WhatsApp Integration

For visual references, screenshots, or any updates to the deletion procedure, review the original documentation provided by the platform.

If you need broader help with CRM workflows, automation structuring, or multi-platform setups around GoHighLevel, you can also explore additional resources and consulting services at Consultevo.

Summary: Safe WhatsApp Number Removal in GoHighLevel

To successfully delete a WhatsApp number from your GoHighLevel account, always start by disconnecting the number in Meta WhatsApp Business. After Meta confirms the removal, refresh the official WhatsApp integration in your CRM and delete the number from within GoHighLevel. Finally, review your workflows and campaigns to ensure that all messaging logic reflects the updated configuration.

Following these steps keeps your GoHighLevel environment organized, prevents message failures, and maintains a clean integration between your CRM and Meta.

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