GoHighLevel Ecommerce Customer Login

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GoHighLevel Ecommerce Customer Login Setup Guide

ClickUp users and agency owners who are expanding into ecommerce often need a simple, secure way for customers to log in and manage their orders. In this guide, you will learn how to configure the ecommerce customer login feature inside GoHighLevel so shoppers can easily access their account details, order history, and saved information without custom development.

This step-by-step tutorial is based on the official GoHighLevel help documentation and is designed to be easy to follow for both beginners and advanced users.

What the GoHighLevel Ecommerce Customer Login Does

The ecommerce customer login in GoHighLevel allows shoppers to create and access their customer accounts directly from your online store. Once enabled, customers can:

  • Log in securely to their account area
  • View past and current orders
  • Access order details such as items, totals, and status
  • Update saved contact information and addresses when available
  • Use a unified login experience across your GoHighLevel-powered store

This feature helps you deliver a more professional ecommerce experience while keeping all store data connected inside your GoHighLevel account.

Prerequisites Before Enabling GoHighLevel Customer Login

Before turning on the login option, make sure your GoHighLevel account and store are ready. Typically, you will need:

  • An active GoHighLevel account with access to the ecommerce / store feature
  • At least one ecommerce store created in your sub-account
  • A published store page or funnel where customers can browse and purchase products
  • Basic navigation or menu links for your store pages

Once these pieces are in place, you can enable and configure the customer login area.

How to Enable the GoHighLevel Ecommerce Customer Login

Follow these steps inside your GoHighLevel workspace to turn on the login option for shoppers.

Step 1: Open the Store in GoHighLevel

  1. Log in to your GoHighLevel account.
  2. Go to the sub-account where your ecommerce store is set up.
  3. Navigate to the ecommerce or store section in the left-hand menu.
  4. Select the specific store you want to edit so you can access its settings.

From here, you will be able to manage customer-facing options, including the login feature.

Step 2: Locate the Customer Login Settings

  1. Inside the store dashboard, look for the settings or configuration area.
  2. Find the section related to Customer Login, Customer Accounts, or Account Settings.
  3. Open this section to see the available login options for your store.

The wording may vary slightly, but the option will clearly relate to enabling customer accounts for your ecommerce experience.

Step 3: Turn On the GoHighLevel Customer Login Feature

  1. Toggle the switch or checkbox that enables customer accounts or login.
  2. Confirm that customer account creation is allowed during checkout or via a dedicated login page.
  3. Save your changes so the login functionality becomes active on your live store.

After enabling the feature, GoHighLevel will automatically handle the core customer login logic, so you only need to connect the correct links in your store navigation or pages.

Adding a Customer Login Link to Your GoHighLevel Store

Once the login feature is active, you should make it easy for customers to find and use it.

Step 4: Add Login to Your Store Navigation

  1. Open the page or funnel builder in GoHighLevel for your main store page.
  2. Edit your header, navigation bar, or menu section.
  3. Add a new menu item or button labeled Login or My Account.
  4. Link this new element to the customer login page or customer account URL generated by GoHighLevel.
  5. Save and publish the page so the new login link is visible on your live site.

This step ensures customers can easily reach their account area from any part of your ecommerce store.

Step 5: Link Login from Your Checkout or Account Pages

  1. Open the checkout or account-related pages in the GoHighLevel builder.
  2. Add text links or buttons such as Already have an account? Log in.
  3. Connect these links to the same customer login URL used in your main navigation.
  4. Update and publish the funnel or page so the changes go live.

By providing multiple paths to the login screen, you reduce friction and improve the user experience.

How Customers Use the GoHighLevel Login Area

After everything is configured, your shoppers can start using the account section of your store:

  • New customers can create an account when they first purchase or via a registration option, if available.
  • Returning customers can log in using their email and password.
  • Customers can review their order history, including order IDs, dates, and statuses.
  • They can check the details of each order to confirm items and totals.

All data is stored centrally in your GoHighLevel environment, allowing you to manage customer profiles and orders from one place.

Best Practices for GoHighLevel Ecommerce Customer Login

To get more value from the login feature, consider these simple best practices:

  • Place login links clearly: Use the header or a fixed menu for account access.
  • Use consistent naming: Choose terms like Login, Sign In, or My Account and keep them the same across your pages.
  • Test the full flow: Create a test customer, place an order, log in, and confirm that order history displays correctly.
  • Combine with email automation: Since everything lives inside GoHighLevel, connect logins and purchases to follow-up workflows and email campaigns.

These practices make your ecommerce store feel more polished and help your customers trust the buying process.

Where This GoHighLevel Feature Is Documented

The full reference documentation for this capability is available in the official help center. For more details straight from the platform, review the original article here: GoHighLevel Customer Login for Ecommerce Stores.

If you need strategic help with implementation across multiple sub-accounts or client stores, you can also consult specialist resources such as Consultevo for GoHighLevel-focused support.

Summary: Using GoHighLevel for Customer Login

By activating and configuring the ecommerce customer login, you give shoppers a clear way to manage their account information and orders directly inside your GoHighLevel store. The main steps are:

  1. Open your store settings in GoHighLevel.
  2. Enable the customer login or customer account feature.
  3. Add login or account links to your navigation and checkout pages.
  4. Test the end-to-end customer journey from registration to order history review.

Once set up, this feature helps you provide a more professional ecommerce experience while keeping everything managed inside one unified GoHighLevel platform.

Need Help With ClickUp?

If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.

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