How to Control Email Layout Visibility in GoHighLevel

If you manage complex campaigns across tools like ClickUp and GoHighLevel, you need precise control over which contacts see each part of your emails. The email builder in GoHighLevel provides a dedicated Visibility section for layouts so you can show or hide content for specific audiences, devices, and conditions without creating multiple separate emails.

This guide walks you step by step through using the Visibility controls and Saved Conditions inside the email builder, based strictly on the official GoHighLevel documentation.

Where to Find Visibility Settings in GoHighLevel

The Visibility section is built into the email builder’s settings so you can control when each layout appears.

1. Open your GoHighLevel account.
2. Navigate to Marketing > Emails.
3. Create a new email or open an existing email.
4. Click on the specific layout or section you want to configure.
5. In the right-hand panel, locate the Visibility section.

Every layout or block can have its own unique visibility rules, giving you granular control over how your message is displayed.

Understanding Layout Visibility Options in GoHighLevel

The Visibility section in GoHighLevel lets you set rules that determine when a layout should be visible or hidden. These rules are based on conditions defined through Saved Conditions, as well as device-specific display options.

Key visibility capabilities include:

• Show or hide layouts based on contact conditions.
• Display layouts only on desktop, mobile, or both.
• Quickly apply Saved Conditions instead of rebuilding logic each time.

Step-by-Step: Applying Saved Conditions in GoHighLevel

Saved Conditions in GoHighLevel allow you to reuse preconfigured logic for contact visibility. This is useful when you have common audience segments, such as leads, clients, or specific lifecycle stages.

Create Saved Conditions in GoHighLevel

Before you can apply them to layouts, you must create Saved Conditions at the account level.

1. From your GoHighLevel dashboard, go to Settings or the area where Saved Conditions are managed (as defined in your account setup).
2. Create a new Saved Condition and define the logic you want (for example, contact tags, pipeline stages, or custom fields).
3. Save and name the condition clearly so you can easily recognize it in the email builder.

Once defined, these Saved Conditions become available inside the email builder’s Visibility section.

Apply Saved Conditions to an Email Layout in GoHighLevel

After Saved Conditions are set up, you can tie them directly to individual email layouts.

1. Open an email in the GoHighLevel email builder.
2. Select the layout or section that you want to control.
3. In the right-side settings panel, scroll to the Visibility section.
4. Click to choose an existing Saved Condition from the list.
5. Confirm whether the layout should be shown when the condition is met or shown when the condition is not met, depending on your configuration options.

This connection between layouts and Saved Conditions allows you to personalize emails without duplicating entire messages.

Device-Based Layout Visibility in GoHighLevel

Beyond audience conditions, GoHighLevel also lets you control visibility by device type. This ensures each layout looks great for the people and devices that matter most.

Show or Hide Layouts on Desktop and Mobile

Inside the Visibility section for a selected layout, you can typically choose:

• Show on Desktop
• Show on Mobile
• Or both, if you leave both options enabled

To configure this behavior:

1. Select the desired layout in the email builder.
2. Open the Visibility controls on the right.
3. Toggle the relevant device visibility switches according to the design of that section.

This is especially useful for layouts that are too wide for mobile, or mobile-first layouts that you do not want to display on large screens.

Practical Use Cases for GoHighLevel Email Layout Visibility

The Visibility section in GoHighLevel helps streamline campaigns and improve performance when used strategically. Here are some practical ideas:

• Different offers for leads and clients: Use Saved Conditions to show a new-customer discount only for leads, while showing an upsell section for existing clients.
• Location-based content: Display different blocks based on city, state, or country conditions so local promotions go to the right audience.
• Device-optimized sections: Create a rich desktop layout with large images and a simplified mobile layout focused on a single call to action.
• Lifecycle nurturing: Show educational content to early-stage leads and advanced features to long-term customers using your Saved Conditions.

Best Practices for Using GoHighLevel Visibility

To get consistent results from visibility rules in GoHighLevel, follow these best practices:

• Name conditions clearly: Use descriptive names for Saved Conditions so any team member knows which audience they target.
• Avoid overlapping rules: Overlapping conditions can cause confusion about which layouts should display. Keep logic as simple as possible.
• Test with sample contacts: Use test contacts that match (and don’t match) your Saved Conditions to verify what appears in the email preview or test sends.
• Limit conditional layers: While you can stack complex conditions, too many rules can make troubleshooting difficult. Start simple, then refine.

Troubleshooting Layout Visibility in GoHighLevel

If a layout is not appearing as expected in your GoHighLevel email, check the following:

1. Confirm Saved Conditions: Make sure the contact you are testing with actually meets the Saved Condition logic applied to that layout.
2. Validate device visibility: Ensure the layout is enabled for the device you are testing (desktop or mobile).
3. Check for multiple rules: If several layouts use different visibility rules, verify they are not cancelling each other out in the final design.
4. Review recent changes: If visibility worked before, look for recent edits to conditions or layout settings that might have changed behavior.

Additional Resources for GoHighLevel Users

To deepen your understanding of layout visibility and Saved Conditions, you can review the original GoHighLevel help documentation here: Visibility section for layouts in email builder.

For broader strategy on funnels, automations, and CRM optimization around GoHighLevel, you can explore implementation guides and consulting resources at Consultevo.

By mastering the Visibility options and Saved Conditions in GoHighLevel, you can build highly targeted, device-optimized emails that reach the right contacts with the right message at the right time, without creating unnecessary duplicate campaigns.

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