GoHighLevel Email Rebilling Guide
In this guide, you will learn how to configure email rebilling inside GoHighLevel so you can pass email costs to sub-accounts, similar to how you might track billable usage in ClickUp for internal teams. This article walks through where to find the settings, how rebilling works on different plans, and what to expect on your invoices.
What Is Email Rebilling in GoHighLevel?
Email rebilling in GoHighLevel allows agency owners to resell email usage to their sub-accounts. Instead of absorbing all email costs at the agency level, you can enable a rebilling margin and charge clients for the emails they send through your account.
This feature is designed for:
- Agencies on specific GoHighLevel plans
- Users who want to monetize email usage
- Agencies that need a clear breakdown of email charges by sub-account
When activated, the platform tracks email usage per sub-account and applies your chosen rebilling options.
GoHighLevel Plans That Support Email Rebilling
Email rebilling is available on certain GoHighLevel subscription levels only. You must be on one of the eligible plans to access the rebilling options.
According to the official documentation, email rebilling is supported on:
- Unlimited $297 monthly / $2970 yearly plans
- Pro $497 monthly / $4970 yearly plans
If you are on a different GoHighLevel plan, you will not see the rebilling options inside your agency settings. Upgrading to one of these supported plans is required to enable the feature.
Where to Find Email Rebilling in GoHighLevel
Once you are on an eligible plan, you can access the email rebilling settings from your agency view. The configuration is done at the agency level, not inside a single sub-account.
Follow these steps to locate the rebilling area in GoHighLevel:
- Log in to your agency account.
- Switch to the agency (top-level) view if you are in a sub-account.
- Open the Settings section for your agency.
- Look for the Billing or Email Services area where rebilling options are displayed.
The exact label may vary slightly by interface update, but the email rebilling controls will be grouped with other billing and usage settings at the agency level.
How Email Rebilling Works in GoHighLevel
After you turn on email rebilling, the GoHighLevel system tracks email usage for each sub-account and applies your configured pricing on top of the base cost.
The general flow is:
- Emails are sent from sub-accounts via the agency’s connected email service.
- GoHighLevel records the number of emails and associated costs.
- The platform applies your chosen markup or pricing structure.
- Charges appear as rebilled items for each sub-account.
This setup lets agencies charge clients for email usage while the core email service remains managed in a centralized GoHighLevel account.
Step-by-Step: Enable Email Rebilling in GoHighLevel
Use this process as a practical checklist when enabling rebilling for the first time.
Step 1: Confirm Your GoHighLevel Plan
Before you start, verify that your current GoHighLevel subscription is one of the supported plans:
- Unlimited $297 / $2970
- Pro $497 / $4970
If you are not on one of these, upgrade your plan in the billing section of your account first.
Step 2: Access Agency-Level Settings
Next, move to the agency view to configure rebilling:
- Click your profile or agency name.
- Select the main agency dashboard, not a location or sub-account.
- Open the Settings page where global options for GoHighLevel are located.
You must have admin or owner-level permissions to view and update these options.
Step 3: Configure Email Rebilling Options
In the email billing or services section, you will see options specifically related to email rebilling. Here you can typically:
- Toggle email rebilling on or off
- Choose or review your current email provider setup
- Apply the desired margin or price structure for sub-accounts
Set your desired configuration and save your changes. Once enabled, GoHighLevel will begin tracking email usage for sub-accounts under the new settings.
Step 4: Monitor Usage and Invoices
After activation, you should review your first few billing cycles to confirm that rebilled email costs appear as expected. Inside GoHighLevel, you can:
- Check usage per sub-account
- Review total email volume
- Match rebilled amounts against your own base costs
This helps ensure your margin is correct and that there are no surprises for your clients.
Understanding Email Rebilling Charges in GoHighLevel
When email rebilling is active, charges are calculated based on email usage and your configured pricing. The GoHighLevel system associates these costs with each sub-account so that the agency can clearly attribute email usage.
Key points to keep in mind:
- Rebilling applies only while the feature remains turned on.
- Charges follow the structure you define in the agency settings.
- Only supported GoHighLevel plans can use email rebilling.
If you change your plan or disable rebilling, future usage will reflect the new configuration going forward.
Best Practices for GoHighLevel Email Rebilling
To make the most of email rebilling in GoHighLevel, consider these best practices:
- Communicate with clients: Clearly explain that email usage is billable and how pricing works.
- Review usage regularly: Check reports each month to spot unusual spikes or drops.
- Align costs and margins: Ensure your markup covers your own platform expenses.
- Document your policy: Include email billing terms in your client agreements.
These steps help you keep your GoHighLevel billing structure transparent and predictable for every sub-account.
Official GoHighLevel Documentation and Extra Help
For the most accurate, up-to-date details on email rebilling behavior, refer to the official help center article. Interface labels and small workflow details can change over time, so always double-check the current guide before making billing decisions.
You can read the original documentation here: Official GoHighLevel email rebilling article.
If you need hands-on strategy support for pricing, packaging, or positioning your GoHighLevel services, you can also consult a specialist agency at Consultevo.
Summary: Using GoHighLevel Email Rebilling Effectively
Email rebilling lets you treat email usage as a billable resource inside GoHighLevel, available on the Unlimited and Pro plans. By enabling the feature at the agency level, setting a clear margin, and monitoring usage reports, you can recover email costs from sub-accounts while keeping client billing organized and predictable.
Need Help With GoHighLevel?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
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