GoHighLevel Email Validation Guide for Forms and Surveys

If you use ClickUp or other workflow tools alongside GoHighLevel, you still need clean data at the source. The email validation feature in GoHighLevel forms and surveys helps you block fake or mistyped email addresses before they ever reach your CRM, automation workflows, or pipelines.

This step-by-step guide explains how to enable and configure email validation in your forms and surveys so you can protect deliverability, improve lead quality, and keep automation running smoothly.

What Is Email Validation in GoHighLevel?

Email validation in GoHighLevel is a built-in feature for forms and surveys that checks whether an email address looks valid before a visitor can submit the form. It helps reduce:

• Typos in email addresses
• Fake or disposable emails
• Low-quality leads that hurt deliverability

When enabled, the system evaluates the email format and can block clearly incorrect submissions. This leads to cleaner contacts in your account and better performance for campaigns.

Where You Can Use GoHighLevel Email Validation

You can apply the email validation feature to any form or survey you build inside GoHighLevel. Typical use cases include:

• Lead capture forms on landing pages
• Booking or appointment forms
• Survey funnels collecting customer feedback
• Newsletter or freebie opt-in forms

Because the validation is configured directly on the form or survey, you control exactly where and when it is required.

How to Enable GoHighLevel Email Validation in Forms

Follow these steps to turn on email validation for a form:

Step 1: Open the Form Builder in GoHighLevel

1. Log in to your GoHighLevel account.
2. Navigate to Sites or the area where forms are managed (depending on your layout).
3. Click on Forms and choose the form you want to edit, or create a new one.

Step 2: Select the Email Field

1. In the form builder, locate the Email field in the form layout.
2. Click the email field to open its settings panel.

The validation option is configured directly in the email field settings, not at the global form level.

Step 3: Turn On Email Validation

1. Within the email field settings, look for the option related to Email Validation or similar wording as shown in the official documentation.
2. Enable the validation toggle or checkbox.
3. Review any available options (for example, whether to show an error message on invalid entries).

Once enabled, GoHighLevel will automatically verify the email format when a visitor tries to submit the form.

Step 4: Save and Test the Form

1. Click Save or Save Form in the builder.
2. Open the live form URL or preview it.
3. Try submitting with an obviously incorrect email (for example, test@ or name#domain.com).
4. Confirm that the form displays an error and prevents submission until a valid email format is entered.

Testing ensures the email validation in GoHighLevel works as expected before you send traffic to the form.

How to Enable GoHighLevel Email Validation in Surveys

Surveys use a similar builder interface, so enabling email validation follows almost the same process:

Step 1: Open the Survey Builder

1. In your GoHighLevel dashboard, navigate to Sites or the section where surveys are managed.
2. Click on Surveys and select an existing survey, or create a new survey.

Step 2: Add or Edit the Email Question

1. In the survey builder, make sure you have a question or field of type Email.
2. Click the email question to open its settings.

Step 3: Enable Email Validation for the Survey

1. Locate the Email Validation setting in the email question configuration.
2. Turn the option on so that the survey checks the email format before allowing the next step or final submission.
3. Adjust any related settings or error messages based on your branding and tone.

Step 4: Save and Test the Survey

1. Click Save Survey in the builder.
2. Open the survey link and submit test responses.
3. Use both valid and invalid email formats to confirm that validation behaves correctly.

After successful testing, you can publish the survey and share it with your audience.

Best Practices for Using GoHighLevel Email Validation

To get maximum value from email validation in GoHighLevel, consider the following recommendations:

• Make the email field required: Combine validation with a required field setting so visitors must enter a valid email to proceed.
• Use clear error messages: Use friendly, simple language like “Please enter a valid email address” to reduce confusion.
• Keep forms short: Short forms with validation on key fields (email and phone) typically convert better and still keep data clean.
• Monitor bounce rates: Track your campaign performance; cleaner emails should lead to fewer bounces over time.

Troubleshooting GoHighLevel Email Validation Issues

If you suspect that email validation is not working correctly in your GoHighLevel account, try the following checks:

• Confirm that you edited the correct form or survey.
• Verify that you enabled validation on the email field itself.
• Clear browser cache or test in an incognito window.
• Test on both desktop and mobile devices.
• Ensure any embedded form on external pages is the latest published version.

If issues continue, review the official documentation and contact support if needed.

Official GoHighLevel Documentation and Additional Resources

For reference, you can review the original documentation for email validation directly from the GoHighLevel help center:

Official GoHighLevel email validation article

If you need expert implementation help, strategy, or done-for-you setup, you can also visit Consultevo for professional marketing systems support.

Summary: Cleaner Leads with GoHighLevel Email Validation

By enabling email validation on your forms and surveys, GoHighLevel helps you capture higher-quality leads, reduce typing errors, and protect your email deliverability. Set it up once in the form or survey builder, test thoroughly, and then send traffic with confidence knowing that invalid email formats are filtered out at the point of entry.

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