How to Force Client Portal App Updates in GoHighLevel
If you manage a white-labeled client portal, you may know tools like ClickUp for project management, but GoHighLevel offers powerful controls for your mobile apps. One essential feature is the ability to force client portal app updates so your users always have the latest, most secure experience on their devices.
This step-by-step guide shows you exactly how to enable forced updates on the client portal mobile apps using the GoHighLevel interface.
Why Force Updates in GoHighLevel Client Portal Apps
Requiring users to upgrade their client portal app in GoHighLevel helps you maintain consistency, security, and supportability across all accounts.
Key reasons to enable forced updates include:
- Security: Ensure users are always on the most secure app version.
- Bug fixes: Quickly roll out critical patches and improvements.
- New features: Guarantee users see the latest GoHighLevel functionality.
- Reduced support load: Minimize issues caused by older app versions.
Once you enable the setting, users with outdated versions will be required to update their GoHighLevel client portal app before they can continue.
Accessing the GoHighLevel Client Portal Settings
To force app updates, you must first open the correct settings area in your GoHighLevel account. The option lives under your company-level configurations, not inside a single sub-account.
Step 1: Open GoHighLevel Agency View
- Log in to your GoHighLevel account using your agency credentials.
- Make sure you are in the Agency (top-level) view, not inside a specific sub-account.
Only users with agency-level access in GoHighLevel can change the global client portal app settings.
Step 2: Navigate to Company Settings
- In the left sidebar, locate and click on Settings.
- Under the available options, select Company to open your agency company configuration.
This section controls branding, domains, and global GoHighLevel client portal options, including the app update behavior.
Enable Forced Client Portal App Updates in GoHighLevel
Once you are in the Company area, you can activate the forced update feature for all users of your client portal mobile apps.
Step 3: Locate Client Portal Settings
- Inside Company, scroll down until you find the Client Portal App settings panel.
- Review the available options for how your GoHighLevel client portal behaves on mobile.
This panel is where you configure your white-labeled client portal app rules and update controls.
Step 4: Turn On Force App Updates
- Look for the toggle or checkbox labeled something similar to Force App Updates or Force users to update the app.
- Switch the option to On or check the box to enable it.
- Click Save at the bottom of the page to apply your GoHighLevel company settings.
After you save, the GoHighLevel client portal mobile apps will start enforcing the new update requirement for users running older versions.
What Clients Experience After You Enable GoHighLevel Forced Updates
When the forced update setting is active, your end users will have a clear and guided experience inside their GoHighLevel-powered client portal app.
- If a user’s app is out of date, they will see a prompt or screen requiring them to update.
- The user will be directed to the correct app store (Apple App Store or Google Play Store).
- They must install the latest GoHighLevel client portal app version before they can access their account.
This ensures that all users interact with the same stable version of your white-labeled GoHighLevel client portal, which is critical for reliable performance and support.
Best Practices for Managing GoHighLevel Client Portal Updates
To get the most out of forced updates in your GoHighLevel environment, consider the following practices:
- Communicate in advance: Let clients know that you have enabled required updates so they are not surprised by the prompt.
- Monitor release notes: When GoHighLevel publishes new app versions, review the changelog so you understand the impact on your clients.
- Coordinate launches: If you plan a major feature rollout, time your forced update setting with the new GoHighLevel app release.
- Test first: Install the latest client portal app on your own devices and test your workflows before encouraging clients to update.
Following these best practices allows you to leverage GoHighLevel forced app updates while keeping the client experience smooth and predictable.
Troubleshooting GoHighLevel Client Portal App Update Issues
If clients encounter problems updating their GoHighLevel client portal mobile apps, use these quick checks:
- Confirm they are using the correct, branded client portal app from the app store.
- Ask them to close and reopen the app after updating.
- Have them restart their device and try again if the update prompt persists.
- Verify that your GoHighLevel company settings are saved and the forced update toggle is still enabled.
If issues continue, you can reference the original GoHighLevel documentation at this official help article for more detail or changes to the interface.
More Resources for Optimizing Your GoHighLevel Setup
To enhance your overall implementation beyond app updates, you may want strategic help with funnels, automations, and integrations around GoHighLevel.
For expert consulting on configuration, automation, and growth strategy, you can visit Consultevo, a resource for scaling systems and optimizing platforms like GoHighLevel.
Summary: Enforcing Mobile App Updates in GoHighLevel
Forcing client portal app updates in GoHighLevel is a simple but powerful control. By enabling the update requirement from the Company settings, you ensure every user is on the latest mobile version, which improves security, reliability, and support.
To recap the process:
- Log in to your GoHighLevel agency account.
- Go to Settings > Company.
- Find the Client Portal App settings panel.
- Enable the Force App Updates option.
- Save your changes and notify your clients.
With this configuration in place, your GoHighLevel client portal mobile apps will always run on the newest release, giving your clients a consistent and secure experience every time they log in.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
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