Connect Google Business to GoHighLevel

/ CRM, GHL / By

Connect Google Business Profile to GoHighLevel

Use this step-by-step guide to connect Google Business Profile messaging and social channels to GoHighLevel. If you already organize work in ClickUp or other tools, adding this connection will centralize customer conversations, reviews, and posts in one streamlined inbox.

This how-to article walks you through prerequisites, connection steps, permissions, and how to troubleshoot the most common issues with the Google Business integration.

What the GoHighLevel Google Business integration does

When you connect Google Business Profile to GoHighLevel, you can manage several important communication features directly from your account.

  • Receive and reply to Google Business messages in the Conversations area.
  • View and respond to Google reviews from within your dashboard.
  • Create and publish Google posts using the social planner.
  • Keep your team working from a single communication hub instead of switching tools.

The connection is handled via a secure Google authorization flow, so you remain in control of which locations and permissions are shared.

Prerequisites before connecting Google Business to GoHighLevel

Confirm these requirements before you begin the connection process.

  • You must have an active Google account that manages at least one Google Business Profile location.
  • You must be logged in to the correct Google account in your browser.
  • You need appropriate access to your sub-account or agency account inside GoHighLevel.
  • Your browser must allow pop-ups for the GoHighLevel domain so the Google authorization window can open.

Having these items ready will prevent most common connection errors and interruptions.

How to connect Google Business Profile to GoHighLevel

Follow the steps below to complete the initial connection between your Google Business Profile and GoHighLevel.

Step 1: Open the GoHighLevel integrations area

  1. Log in to your GoHighLevel account.
  2. Navigate to the sub-account where you want to enable Google Business messaging.
  3. Go to the settings or integrations section for that sub-account.

From this area, you will see available communication and social channel connections.

Step 2: Start the Google Business connection in GoHighLevel

  1. Locate the Google Business or Google Business Profile option within the integrations list.
  2. Click the button or link labeled Connect or Sign in with Google.
  3. Wait for the Google authorization pop-up window to open.

If the window does not appear, check your browser pop-up settings and retry the connection from GoHighLevel.

Step 3: Grant permissions in the Google pop-up

  1. Select the Google account that owns or manages your Business Profile locations.
  2. Review the requested permissions that allow GoHighLevel to read and manage messages, reviews, and posts.
  3. Click Allow to confirm access.

Without these permissions, GoHighLevel will not be able to display Google messages or publish posts on your behalf.

Step 4: Choose locations to sync in GoHighLevel

  1. After authorization, return to the GoHighLevel interface where a list of Google Business locations will appear.
  2. Select the specific Business Profile location or locations you want linked to the current sub-account.
  3. Save or confirm your selection to finish the connection.

Only the locations you select will sync messages, reviews, and posts with that GoHighLevel sub-account.

Using Google Business messaging inside GoHighLevel

Once the integration is live, your Google messages will begin flowing into the conversations system.

  • New Google Business messages appear as conversations in your inbox.
  • You can reply to inquiries directly from GoHighLevel.
  • Conversation history remains stored alongside other channels like SMS and email.

This unified inbox allows your team to respond faster and keep all communication data in one place.

Managing Google reviews with GoHighLevel

With the connection active, GoHighLevel can pull in your Google Business Profile reviews.

  • Monitor incoming reviews in your dashboard.
  • Reply to customer feedback directly through the integrated interface.
  • Track review activity over time for each connected location.

This helps you maintain reputation management workflows without leaving GoHighLevel.

Publishing Google posts through GoHighLevel

If your plan and permissions support social posting, you can create Google posts within the social planner tools.

  • Compose updates, offers, or announcements.
  • Select the connected Google Business location to publish to.
  • Schedule or publish posts instantly from GoHighLevel.

Centralizing publishing makes it easier to coordinate campaigns across multiple locations and channels.

How to disconnect or change Google accounts in GoHighLevel

If you ever need to switch the Google account or stop syncing a location, you can adjust the connection.

  1. Open the same integrations or settings area inside GoHighLevel.
  2. Locate the Google Business connection for the current sub-account.
  3. Use the Disconnect, Remove, or Reauthorize option provided.
  4. Confirm the action when prompted.

You can then repeat the connection steps with a different Google account or select different Business Profile locations as needed.

Troubleshooting common GoHighLevel Google integration issues

If the Google Business connection is not working correctly inside GoHighLevel, review these common causes.

Messages or reviews are not syncing

  • Confirm you selected the correct Business Profile location during setup.
  • Check that the Google account still has manager or owner access for that location.
  • Try reauthorizing the integration from the GoHighLevel integrations page.

The Google authorization pop-up will not open

  • Allow pop-ups for the GoHighLevel domain in your browser settings.
  • Disable browser extensions that may block third-party sign-in windows.
  • Log out and log back in, then attempt the connection again.

Wrong Google account is connected

  • Disconnect the current Google Business integration in GoHighLevel.
  • Log out of all Google accounts in your browser.
  • Log in with the correct Google account.
  • Reconnect Google Business from the GoHighLevel integration screen.

If problems persist, compare your configuration with the official connection guide.

Official GoHighLevel Google Business connection reference

For the original product documentation and updated screenshots, review the official help article: Communication and Social Channel Connection with GBP. Use that resource alongside this how-to article when implementing the integration for new sub-accounts.

Next steps and optimization tips for GoHighLevel users

After connecting Google Business Profile to GoHighLevel, consider enhancing your workflow further.

  • Build automations that notify your team instantly when a new Google message arrives.
  • Standardize reply templates for reviews and inquiries to keep responses consistent.
  • Combine reporting from multiple locations to understand performance trends.
  • Document your standard operating procedures in a system like ClickUp so new team members can follow the same integration steps.

If you want expert help optimizing your CRM, funnels, and automations around this integration, you can work with a specialist team at Consultevo. They can help you build scalable systems that fully leverage communication features inside GoHighLevel.

By keeping your Google Business communications synced with GoHighLevel, you create a single source of truth for customer interactions, streamline support, and improve response times across every stage of the customer journey.

Need Help With ClickUp?

If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.

Scale GoHighLevel

“`