Group Chat in GoHighLevel App

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Group Chat in the GoHighLevel Mobile App

Use ClickUp for project tasks and rely on GoHighLevel for fast team conversations using group chat directly inside the mobile app. This how-to guide walks you through creating, managing, and leaving group chats so your team can collaborate quickly while staying organized in one unified inbox.

The group chat feature in the GoHighLevel mobile app helps teams coordinate without switching tools or using outside messaging platforms. You can create group conversations, rename them, add or remove members, and leave groups when they are no longer needed.

What Is Group Chat in GoHighLevel?

Group chat in GoHighLevel is a shared conversation thread inside the app where multiple team members can send and receive messages in real time. It is accessible from the Conversations area of the mobile app and is designed to keep internal discussions organized and separate from client messages.

Instead of texting colleagues individually, you can set up a group chat to coordinate projects, handle support issues, or discuss campaign performance. All messages are stored in the app, so your team can reference past discussions whenever needed.

Requirements for Using GoHighLevel Group Chat

Before creating or joining a group chat, make sure you have the following in place:

  • An active GoHighLevel account with access to the mobile app
  • The latest version of the GoHighLevel app installed on your device
  • Proper user permissions to access the Conversations section

Keeping the app updated ensures you have the most recent group chat features and performance improvements.

How to Create a Group Chat in the GoHighLevel Mobile App

Creating a new group chat in the GoHighLevel app is quick and user friendly. Follow these steps to start a new conversation with your team.

Step 1: Open the GoHighLevel App

1. Unlock your mobile device.
2. Tap the GoHighLevel icon to open the app.
3. Log in with your account credentials if prompted.

Step 2: Navigate to Conversations

1. From the main dashboard, look for the navigation bar at the bottom of the screen.
2. Tap the Conversations or Messages icon to open your messaging area.

Step 3: Start a New Group Chat

Once you are in the Conversations section, create a new group chat:

  1. Tap the New Chat or + button (usually located in the upper right corner).
  2. Select the option for Group Chat if prompted to choose a chat type.
  3. Search for and select the team members you want to include in the group.
  4. After selecting participants, tap Create or Done to open the new group thread.

After you complete these steps, your new group chat will appear in the Conversations list inside the GoHighLevel mobile app.

How to Name or Rename a GoHighLevel Group Chat

Clear names make it easier to keep your GoHighLevel conversations organized, especially if you participate in multiple group chats at once.

  1. Open the GoHighLevel app and go to Conversations.
  2. Tap the group chat you want to rename.
  3. In the group chat view, tap the group name area or the Info / Details icon.
  4. Look for a field labeled Group Name or similar.
  5. Enter a new descriptive name (for example, “Sales Team – Leads Follow-up”).
  6. Tap Save or Done to apply the new group chat name.

The updated name will now display in your GoHighLevel conversation list, helping everyone on the team quickly recognize the purpose of the chat.

How to Add or Remove Members in a GoHighLevel Group Chat

You can adjust who participates in a group chat as your projects and teams change.

Adding Members to a GoHighLevel Group Chat

  1. Open the GoHighLevel mobile app.
  2. Tap Conversations and select the relevant group chat.
  3. Tap the group Info or Details icon at the top.
  4. Choose Add Members or a similar option.
  5. Search for users by name or scroll through the list.
  6. Select each user you want to add.
  7. Tap Add or Done to update the group.

New participants will immediately see future messages in the group chat and can reply from within GoHighLevel.

Removing Members from a GoHighLevel Group Chat

If someone should no longer be included in a conversation, you can remove them (depending on your permissions):

  1. In the GoHighLevel app, go to Conversations.
  2. Open the group chat where you want to manage members.
  3. Tap the Info / Details area at the top of the screen.
  4. Scroll to the list of current members.
  5. Tap the user you wish to remove, then choose Remove or Remove from Group.
  6. Confirm your choice when prompted.

The removed user will no longer receive new messages from that group chat in GoHighLevel.

How to Send and Manage Messages in GoHighLevel Group Chats

Once a group is created, messaging works similarly to any other chat thread in GoHighLevel.

  • Send a message: Type your text in the message field and tap Send.
  • Attach files or media: Use the attachment or media icon to send images or documents (if available in your app version).
  • View message history: Scroll up to read previous messages and context.
  • Reply quickly: Use quick replies or templates if your account has them configured.

All group chat messages stay inside your GoHighLevel account, making it easier to manage internal communication alongside contact conversations.

How to Leave a GoHighLevel Group Chat

If a discussion is no longer relevant to you, you can leave the group chat to reduce notification clutter in the GoHighLevel app.

  1. Open the GoHighLevel app on your mobile device.
  2. Go to the Conversations section.
  3. Select the group chat you want to leave.
  4. Tap the group Info or Details icon at the top.
  5. Scroll down to find the Leave Group or Exit Chat option.
  6. Tap it and confirm when prompted.

After leaving, the group chat will be removed from your active conversation list in GoHighLevel, and you will no longer receive notifications from that group.

Best Practices for Using GoHighLevel Group Chat

To make the most of group chat in GoHighLevel, consider the following tips:

  • Use clear names: Name groups by team, project, or purpose so everyone can easily find them.
  • Limit off-topic chat: Keep messages focused on work-related discussions to maintain clarity.
  • Archive old groups: When projects end, leave or stop using old chats to avoid confusion.
  • Combine with other features: Use group chats alongside pipelines, snapshots, and automations in GoHighLevel for a complete workflow.

Additional Resources for GoHighLevel Users

For more detailed instructions and screenshots straight from the official documentation, review the original support article on group chat in the mobile app here: Group Chat in the HighLevel Mobile App.

If you want expert help implementing CRM systems, funnels, or workflows around GoHighLevel in your business, visit Consultevo for consulting and implementation services.

By following the steps above, your team can use the GoHighLevel mobile app to keep conversations centralized, reduce miscommunication, and collaborate more efficiently from anywhere.

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