GoHighLevel Guided Review Setup Wizard Tutorial
The Guided Review Setup Wizard in GoHighLevel makes it simple to launch Reputation Management without needing ClickUp tasks, spreadsheets, or external checklists. This step-by-step guide walks you through the wizard so you can quickly configure locations, connect review sites, and start collecting customer reviews efficiently.
This how-to is based on the official documentation for the Reputation Management Guided Review Setup Wizard and explains each screen, option, and best practice so you can follow along inside your own account.
What the GoHighLevel Guided Review Setup Wizard Does
The wizard is a built-in flow inside the Reputation Management area of GoHighLevel. It helps you complete the core configuration needed to begin requesting and monitoring reviews for a location.
With the wizard you can:
- Confirm the location details used for review requests.
- Connect major review sites where customers can post reviews.
- Customize the review request experience.
- Activate Reputation Management for the selected location.
The process is linear and can be completed in just a few minutes, even if you are new to GoHighLevel.
How to Open the GoHighLevel Guided Review Setup Wizard
Before you begin, make sure you are logged in and have access to the location you want to configure.
- In your GoHighLevel account, navigate to the Location where you want to manage reviews.
- Go to the Reputation Management section in the left-hand menu.
- Look for the option labeled Guided Review Setup Wizard (or the initial setup prompt) and click it to open the wizard.
Once opened, the wizard will guide you step-by-step through each configuration screen.
Step 1: Confirm Location Details in GoHighLevel
The first part of the wizard focuses on verifying that your location information is accurate and ready to appear in review-related communications.
Review and confirm:
- Business name as it should appear to customers.
- Address and contact information for local listings.
- Primary phone number used for customer communication.
- Website URL if you want it referenced in review profiles.
If anything is incorrect, update it directly in this step so that all future review requests are consistent with your brand details.
Step 2: Connect Review Sites in GoHighLevel
The next step in the Guided Review Setup Wizard is connecting the review platforms where you want happy customers to leave feedback.
From the wizard, you can typically connect major platforms such as:
- Google Business Profile
- Facebook business page
- Other supported review sites available in your account
To connect a platform:
- Select the review site icon or option shown in the wizard.
- Follow the prompts to authorize GoHighLevel to access that profile.
- Confirm the correct business profile is linked.
Once connected, GoHighLevel will direct satisfied customers to these profiles when they choose to leave a public review.
Step 3: Customize the Review Request Flow in GoHighLevel
After connecting your review sites, the wizard helps you tailor how review requests are presented to your customers.
Common options in this step include:
- Configuring the review landing page customers see first.
- Choosing whether to route positive feedback to public review sites.
- Directing negative feedback to a private form or internal notification.
- Adjusting basic messaging or labels to match your brand tone.
The goal is to encourage satisfied customers to leave public reviews, while giving unhappy customers a way to share their experience privately so you can address issues before they appear online.
Step 4: Enable and Save Reputation Management in GoHighLevel
Once you have confirmed details and connected review sites, the final wizard step is activating Reputation Management for the location.
- Review your configuration summary on the final screen.
- Confirm that all key review sites are connected and displaying correctly.
- Click the button to Save and enable the Reputation Management settings.
After saving, the location is ready to start sending review requests and tracking responses through GoHighLevel.
How to Start Using Reputation Management After the Wizard
When the Guided Review Setup Wizard is complete, you can begin using the Reputation Management tools right away.
Typical next actions include:
- Sending review request SMS or emails to recent customers.
- Embedding review links in existing workflows and automations.
- Monitoring new reviews from the Reputation Management dashboard.
- Responding to feedback and improving your overall online rating.
The wizard simply handles the core setup; the Reputation Management dashboard is where you will work day-to-day.
Troubleshooting the GoHighLevel Guided Review Setup Wizard
If you run into issues while completing the wizard, use the following checks:
- Location permissions: Confirm you have admin or sufficient access to edit Reputation Management settings.
- Connected accounts: Make sure you are logged into the correct Google or Facebook accounts when authorizing connections.
- Browser issues: Try a different browser or clear cache if screens do not load correctly.
- Missing options: Some features or platforms may vary by region or plan level.
If the problem continues, consult the official documentation for the Guided Review Setup Wizard and Reputation Management or contact support through your GoHighLevel account.
Where to Find the Official GoHighLevel Documentation
For the most accurate and up-to-date instructions, always reference the official help article from the platform. You can view it here: Guided Review Setup Wizard for Reputation Management.
Best Practices for Using GoHighLevel Reputation Management
Once your setup is complete, follow these best practices to get the most from Reputation Management:
- Request reviews regularly: Build review requests into your standard customer journey.
- Automate where possible: Use workflows so every qualified customer receives a request.
- Respond quickly: Reply to both positive and negative reviews promptly.
- Monitor trends: Look for patterns in feedback to improve your service.
Because the Guided Review Setup Wizard standardizes configuration, you can apply the same process across multiple locations for consistent branding and results.
Scaling Multi-Location Review Management in GoHighLevel
Agencies and multi-location businesses can repeat the wizard for each location to ensure all profiles are properly connected and configured. This helps you:
- Maintain consistent review request flows.
- Ensure accurate business details for every location.
- Centralize reporting and monitoring inside one platform.
Using a documented process alongside the wizard makes onboarding new locations faster and reduces setup errors.
Additional Resources Beyond GoHighLevel
To strengthen your overall strategy, you may want to combine your Reputation Management setup with broader marketing and automation support. For advanced implementation, automations, and systems help, you can explore consulting resources such as Consultevo for additional guidance.
When you are comfortable with the basics, you can layer review management into funnels, nurture sequences, and retention campaigns to maximize the value of every happy customer.
Conclusion
The Guided Review Setup Wizard in GoHighLevel provides a straightforward way to launch Reputation Management quickly. By confirming your location details, connecting review sites, customizing the review flow, and activating the feature through the wizard, you create a reliable system for collecting feedback and building a stronger online presence.
Follow the steps in this article alongside the official documentation to complete your setup with confidence and start generating more reviews for each location you manage.
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