GoHighLevel In-App Banner Guide

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GoHighLevel In-App Banner Management How-To

Use this step-by-step guide to manage in-app banners in GoHighLevel and keep your users informed just like you might organize tasks in ClickUp. You will learn how to add, edit, schedule, and target banners so announcements appear to the right users at the right time inside your account.

This how-to is based on the official GoHighLevel in-app banner management feature and walks you through each control and setting available.

Accessing GoHighLevel In-App Banner Settings

Before you can create or manage banners, you need to know where the settings live inside your GoHighLevel agency account.

  1. Sign in to your GoHighLevel agency account.
  2. Open the In-App Banner section (available to agency-level users).
  3. Review the existing list of banners or start a new one.

The in-app banner area is where you will configure text, visibility, scheduling, and targeting criteria for agency or sub-account users.

Understanding GoHighLevel In-App Banner Controls

The in-app banner editor includes specific options that determine how and when a banner appears. Each option plays a role in delivering the right announcement to the right users.

GoHighLevel Banner Visibility

The Visible toggle controls whether a banner is active:

  • ON – The banner is eligible to be displayed to users who meet its conditions.
  • OFF – The banner is hidden and will not show, regardless of other settings.

Use this toggle to quickly turn time-sensitive announcements on or off without deleting them.

GoHighLevel Banner Name and Description

Each banner has basic identification fields:

  • Name – An internal label that helps you recognize the purpose of the banner (for example, “New Feature Rollout” or “Billing Reminder”).
  • Description – An internal note explaining what the banner is about or how it should be used. This does not appear to end users.

Choose clear, descriptive names so your GoHighLevel team can quickly locate and update banners later.

Banner Locations Inside GoHighLevel

The Locations setting defines where the banner appears in the interface. The available choices are:

  • Dashboard – Shows at the top of the main dashboard area so users see it as soon as they log in.
  • All Pages – Shows on top of every page in that environment, keeping the message visible as users navigate.

Select the location according to the importance and urgency of the message you want users to see.

Targeting Accounts and Users in GoHighLevel

Targeting determines which accounts and which users see a specific banner. GoHighLevel provides flexible controls so you can narrow visibility when needed.

Account Visibility in GoHighLevel

The Accounts field specifies which accounts will see the banner:

  • All Agency – The banner is visible to all users across every sub-account under your agency.
  • Selected Accounts – The banner is visible only in the specific sub-accounts you choose from the list.

Use account-level targeting for announcements relevant to only a subset of your GoHighLevel clients.

User Role Targeting in GoHighLevel

The User Role setting controls which roles within the chosen accounts can see the banner. Typical roles include:

  • Agency Admin or Agency Owner
  • Sub-account Admin
  • Standard User roles

By limiting visibility to specific roles, you can show administrative announcements only to decision makers while keeping the general interface clean for everyday users.

GoHighLevel Banner Start and End Dates

Scheduling ensures banners appear only during the time window that matters.

Start Date and Time

The Start Date and optional time field define when your banner begins to display to eligible users. Consider these uses:

  • Scheduling a launch announcement to start immediately after a release.
  • Preparing maintenance alerts that begin a specific number of hours before downtime.

Set the start date in advance so you do not need to manually turn the banner on at the last minute.

End Date and Time

The End Date and optional time field determine when the banner stops showing. Common uses include:

  • Ending promotional or limited-time offers automatically.
  • Removing maintenance or outage notices once the window has passed.

This automation reduces the chance that outdated messages remain visible in GoHighLevel after they are no longer accurate.

Adding a New GoHighLevel In-App Banner

Use these steps to add a new banner announcement from scratch.

  1. Open the In-App Banner section in your agency account.
  2. Click the option to Create or Add Banner (depending on your interface version).
  3. Enter a clear Name and internal Description.
  4. Choose a Location (Dashboard or All Pages) based on message importance.
  5. Select the appropriate Accounts (All Agency or selected sub-accounts).
  6. Pick relevant User Roles that should see the message.
  7. Set the Start Date and End Date with times, if needed.
  8. Toggle Visible to ON when you are ready for it to appear.
  9. Save the banner configuration.

After saving, verify the banner appears as expected in the target accounts and pages.

Editing and Managing Existing GoHighLevel Banners

You can modify or temporarily pause existing in-app banners without recreating them.

  1. Return to the In-App Banner section in your GoHighLevel agency account.
  2. Locate the banner you want to change in the list.
  3. Open it to edit the Name, Description, Location, Accounts, or User Roles.
  4. Adjust the Start Date or End Date when extending or shortening the campaign.
  5. Use the Visible toggle to temporarily hide the banner instead of deleting it.
  6. Save your changes and refresh the target pages to confirm they took effect.

Reusing existing banners with updated dates and text can save time and help maintain a consistent announcement style across GoHighLevel.

Best Practices for GoHighLevel In-App Banners

Follow these recommendations to keep your announcements effective and unobtrusive.

  • Keep messages short: Use concise text so banners do not overwhelm the workspace.
  • Use targeted visibility: Limit banners to accounts and roles that truly need the information.
  • Schedule end dates: Always set an end date for time-sensitive notices.
  • Test in one account first: Before using All Agency visibility, test the banner in a single sub-account.
  • Document internal rules: Define naming conventions so your team can quickly identify banner purpose and status.

Additional Resources for GoHighLevel Users

For the original reference on in-app banner settings, review the official documentation on the GoHighLevel help center: In-App Banner Management.

If you need strategic guidance on implementing announcements as part of a broader CRM and automation strategy, you can also consult experts at Consultevo for additional support and optimization services.

By using these settings correctly, you can ensure your GoHighLevel in-app banners deliver timely, relevant information without distracting users from their daily work.

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