GoHighLevel Inbound Webhook Guide

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How to Use the Inbound Webhook Workflow Trigger in GoHighLevel

The inbound webhook workflow trigger in GoHighLevel lets you capture data from tools like ClickUp, CRMs, forms, and other apps, then launch powerful automations in your account. This guide walks you step by step through creating the trigger, copying the webhook URL, testing it, and mapping incoming fields into your workflows.

What the GoHighLevel Inbound Webhook Trigger Does

The inbound webhook workflow trigger is a premium trigger in GoHighLevel that starts a workflow whenever a properly formatted HTTP POST request is sent to your unique webhook URL.

With this feature you can:

  • Receive data from external platforms and apps.
  • Create or update contacts based on webhook payloads.
  • Start workflows instantly when events happen in other systems.
  • Map incoming fields to custom values used throughout your automations.

This makes GoHighLevel a central automation hub that can connect to many third-party tools and services.

Prerequisites for Using the GoHighLevel Webhook Trigger

Before setting up an inbound webhook in GoHighLevel, make sure you have:

  • Access to a sub-account where you can create workflows.
  • Workflow permissions that include premium triggers.
  • A third-party tool or custom script capable of sending an HTTP POST request with JSON data.

You should also be familiar with basic workflow navigation in GoHighLevel so you can add actions and test automations after the trigger is configured.

How to Create an Inbound Webhook Workflow in GoHighLevel

Follow these steps to create a workflow that starts from an inbound webhook trigger:

Step 1: Open the Workflows Area in GoHighLevel

  1. Log in to your GoHighLevel account.
  2. Select the desired sub-account from the left-side navigation.
  3. Click on Automation (or Workflows, depending on your interface version).
  4. Click Create Workflow to start a new workflow, or open an existing workflow if you want to add the inbound webhook as its trigger.

Step 2: Add the Inbound Webhook Trigger

  1. In the workflow builder, click Add New Trigger.
  2. In the trigger options, locate and select Inbound Webhook (marked as a premium trigger in GoHighLevel).
  3. Once selected, the workflow trigger configuration panel will show the unique webhook URL, trigger filters (if available), and field mapping options.

At this point your workflow is listening for data, but you still need to obtain the URL and send a test POST request.

How to Get and Use the GoHighLevel Webhook URL

Step 3: Copy the Inbound Webhook URL

  1. Inside the inbound webhook trigger settings, look for the generated Webhook URL.
  2. Click the Copy button next to the URL, or manually highlight and copy it.
  3. Paste this URL into the app or tool that will send data to GoHighLevel, such as a form integration, automation platform, or custom script.

Each inbound webhook trigger in GoHighLevel has its own unique URL, so be sure you copy the correct one for the workflow you are configuring.

Step 4: Configure the External POST Request

In your external application, configure an HTTP POST request to the webhook URL you copied from GoHighLevel. Common settings include:

  • Method: POST
  • URL: Your GoHighLevel inbound webhook URL
  • Headers: Content-Type: application/json (or other appropriate content type if supported)
  • Body: A JSON payload containing the fields you want to send, such as name, email, phone, and any custom fields.

The exact configuration steps depend on the external platform you use, but the goal is always to send the POST request to the GoHighLevel webhook URL with a properly structured JSON payload.

Testing the GoHighLevel Inbound Webhook Trigger

Step 5: Send a Test Webhook

  1. From your external app or API client (such as Postman), send a test POST request to the webhook URL.
  2. Include sample contact data and any additional fields in the JSON body.
  3. Check the response from the server to confirm that the request was accepted.

Once the test webhook is received, GoHighLevel can display the incoming fields so you can map them into your workflow.

Step 6: Map Incoming Fields Inside GoHighLevel

  1. Return to the inbound webhook trigger settings in your workflow.
  2. Locate the section where incoming fields from the webhook are listed.
  3. For each detected field, choose the correct mapping, such as:
  • Map first_name to the contact first name field.
  • Map email to the contact email field.
  • Map phone to the contact phone field.
  • Map any additional values to custom fields or custom values.

This mapping step ensures that GoHighLevel correctly saves and uses the data that arrives through the webhook.

Building Automations After the GoHighLevel Webhook Trigger

Step 7: Add Workflow Actions

After the trigger is set and the data is mapped, you can build out your automation in GoHighLevel. Common actions include:

  • Creating or updating a contact record with the mapped data.
  • Sending an email or SMS confirmation.
  • Adding the contact to a pipeline or opportunity stage.
  • Starting a nurture sequence or follow-up campaign.
  • Adding internal notifications for your team.

Arrange these actions in the workflow builder so that they run immediately or with delays and conditions, based on your business requirements.

Step 8: Activate and Monitor the Workflow

  1. When your workflow is complete, toggle it from Draft to Published or Active in GoHighLevel.
  2. Send another test webhook from your external tool.
  3. Verify that the contact is created or updated correctly and that all workflow actions are executed as expected.
  4. Monitor workflow history or logs in GoHighLevel to troubleshoot any issues.

Best Practices for Using GoHighLevel Inbound Webhooks

  • Standardize field names: Use consistent payload field names across all systems to simplify mapping.
  • Test in a sandbox: If possible, test with non-production data to avoid cluttering your live account.
  • Validate payloads: Ensure required fields such as email or phone are present before sending the webhook.
  • Document integrations: Keep a record of which external systems send data to each GoHighLevel webhook.

Following these practices will keep your GoHighLevel automations stable and easier to maintain.

Additional GoHighLevel Resources

For detailed, official documentation on the inbound webhook workflow premium trigger, review the original guide provided by the platform here: GoHighLevel inbound webhook workflow premium trigger.

If you need implementation help, strategy, or advanced automation design around GoHighLevel, you can also visit ConsulTevo for expert support and services.

By correctly setting up the inbound webhook workflow premium trigger in GoHighLevel, you connect your tech stack, centralize data, and build efficient, event-driven automations that respond instantly to actions happening in your other tools.

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