How to Use GoHighLevel Labs

/ CRM, GHL / By

How to Use GoHighLevel Labs Features in Sub-Accounts

If you have used tools like ClickUp to test beta features, you will appreciate how GoHighLevel lets you experiment safely with new options. GoHighLevel offers Labs features inside sub-accounts so you can try upcoming tools before they are fully released, while keeping your live systems stable and under control.

This step-by-step guide explains what Labs features are, how to enable them in sub-accounts, and how to manage them for your agency and clients.

What Are GoHighLevel Labs Features?

Labs features in GoHighLevel are experimental tools that are still under active development. They are made available inside sub-accounts so that agencies can test them in real workflows and provide feedback.

These features can change frequently. Labels, locations, or behaviors may be updated based on user feedback and development progress.

Typical characteristics of Labs features include:

  • They may be missing documentation or have limited help resources.
  • They can change, move, or be removed without notice.
  • They are meant for testing, not for critical production use.
  • They may contain bugs or unfinished functions.

Because of this, you should only enable Labs items in GoHighLevel for users who understand that these features are experimental.

How GoHighLevel Labs Work in Sub-Accounts

Labs are managed at the sub-account level. That means you control which client or internal sub-accounts can access the experimental items.

Key points to understand:

  • Each sub-account can have its own Labs configuration.
  • Agency admins decide whether Labs options are visible to team members.
  • Changes apply only to the selected sub-account, not globally.

Before enabling anything, choose one or two test sub-accounts in GoHighLevel where you can safely explore new behavior without affecting critical automations or campaigns.

How to Access GoHighLevel Labs in a Sub-Account

Follow these steps to reach the Labs section inside any chosen sub-account.

Step 1: Open the Correct Sub-Account in GoHighLevel

  1. Log in to your GoHighLevel agency dashboard.
  2. From the top-left or side navigation, select the sub-account you want to work with.
  3. Confirm that you are inside the specific sub-account where you plan to enable Labs features.

Always double-check the sub-account so you do not accidentally turn on experimental features for the wrong client.

Step 2: Navigate to the Labs Area

  1. Once inside the sub-account, open the settings area from the main menu.
  2. Look for a section labeled Labs or similar wording that indicates experimental features.
  3. Click to open the Labs page. This is where all currently available experimental items for that sub-account will be listed.

The exact label or location of Labs in GoHighLevel can evolve, but it will consistently be accessible from within the sub-account environment.

How to Enable a Labs Feature in GoHighLevel

On the Labs page, you will see a list of experimental options that are available for the current sub-account.

Step 3: Review Available Labs Items

  1. Scan the list of Labs features visible in the sub-account.
  2. Click on any item name to read its brief description and understand its purpose.
  3. Note any warnings or notes indicating that the feature is unstable, incomplete, or subject to change.

Only enable features that make sense for your current testing objectives in GoHighLevel.

Step 4: Turn On a Selected Labs Feature

  1. Locate the toggle or switch next to the Labs feature you want to try.
  2. Click the toggle to enable it for the sub-account.
  3. Wait for the confirmation indicator (such as the switch changing color) that shows the feature is now active.

Once enabled, the Labs functionality will usually appear within the appropriate module, such as workflows, conversations, or emails, depending on what the experimental item controls.

How to Use and Test GoHighLevel Labs Features Safely

Because Labs features are experimental, you should treat them as test-only tools, especially when working with client accounts in GoHighLevel.

Step 5: Test the Feature in a Controlled Environment

  • Start in a sandbox or non-critical sub-account.
  • Create test contacts, pipelines, or workflows instead of using real customers.
  • Trigger the feature manually to see how it behaves.
  • Document what works and what does not for your internal team.

Testing this way keeps your workflows stable while still letting you explore new functionality within GoHighLevel.

Step 6: Communicate With Your Team or Clients

  • Explain that Labs tools are beta-level and may be unreliable.
  • Share which areas of the sub-account are using experimental functionality.
  • Encourage users to report issues and unexpected results.

If you are an agency owner, you may choose to restrict Labs access to senior team members who are comfortable working with unfinished tools.

How to Disable a Labs Feature in GoHighLevel

If a Labs feature causes problems or you no longer need it, you can switch it off quickly from the same screen where it was enabled.

Step 7: Turn Off the Labs Feature

  1. Return to the Labs section of the relevant sub-account in GoHighLevel.
  2. Find the feature you previously enabled.
  3. Click the toggle or switch to disable it.
  4. Verify that the feature is no longer active in its module (for example, check workflows or messaging screens).

Disabling removes access for that sub-account, but you can usually re-enable it later if it becomes more stable or gains new capabilities.

Best Practices for Using GoHighLevel Labs

Because Labs tools can impact how your automations, funnels, or communication flows behave, follow these best practices.

  • Test before client rollout: Always trial Labs features in your own internal sub-account first.
  • Monitor performance: After enabling something, watch metrics and logs for unexpected errors.
  • Limit exposure: Avoid connecting Labs elements to mission-critical workflows.
  • Stay updated: Revisit the Labs page regularly, because items can be renamed, moved, or removed as GoHighLevel continues development.

When a Labs feature becomes stable and moves into the main product, transition your setups from the experimental version to the official, supported option.

Where to Learn More About GoHighLevel Labs

To keep up with official documentation and changes to Labs tools, check the original help article provided by the platform. You can view it here: GoHighLevel Labs features in sub-accounts.

For broader strategies on implementing and scaling systems that include GoHighLevel, automation, and CRM workflows, you can also refer to specialized consulting resources such as Consultevo.

Summary: Safely Experiment With GoHighLevel Labs

Labs features give you early access to in-development tools inside GoHighLevel sub-accounts. By enabling them only where appropriate, testing in a controlled way, and turning them off when they interfere with production workflows, you can get the benefit of new functionality without compromising live systems.

Use the Labs page within each sub-account to review options, toggle features on or off, and stay informed as the platform evolves.

Need Help With ClickUp?

If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.

Scale GoHighLevel

“`