How to Use GoHighLevel Labs

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How to Use GoHighLevel Labs Features Safely

GoHighLevel Labs lets you test experimental features before they roll out to everyone, similar to how ClickUp or other SaaS tools handle beta options. This step-by-step guide shows you exactly how to access, enable, manage, and troubleshoot Labs features in your GoHighLevel account so you can test new tools without disrupting production workflows.

What Are GoHighLevel Labs Features?

Labs features in GoHighLevel are experimental tools that are still in active development. They are available to users who want early access and are willing to test and provide feedback.

Key points about Labs:

  • They are experimental and may change often.
  • They can be enabled or disabled on demand.
  • They are usually targeted at specific areas of GoHighLevel, such as automations, CRM, or reporting.
  • They may contain bugs or visual issues and are not guaranteed to be as stable as core features.

Because of this, GoHighLevel clearly marks these as Labs and pairs them with warnings, help content, and a way to turn them off quickly if needed.

How to Access GoHighLevel Labs

To start using Labs features, you first need to locate the Labs area inside your GoHighLevel account settings.

Step-by-step: Open GoHighLevel Labs

  1. Log in to your GoHighLevel account as an admin or a user with permission to change settings.
  2. From the main left-hand navigation, go to Settings.
  3. Look for the section labeled Labs or Labs Features in the settings menu.
  4. Click to open the Labs dashboard where all available experimental options are listed.

If you do not see the Labs section, your user role may not have access, or Labs may not be available for your sub-account yet.

Understanding GoHighLevel Labs Warnings

Every Labs feature in GoHighLevel comes with clear, visual warnings so you understand the potential impact before enabling it.

Common warning types in GoHighLevel Labs

  • Experimental notice: Indicates the feature is not fully released and may have incomplete functionality.
  • Known issues warning: Lists any current bugs, visual glitches, or behaviors you should expect.
  • Performance warning: Advises that the feature may temporarily affect speed or responsiveness for some users.
  • Scope warning: Clarifies whether the feature applies to a specific sub-account, pipeline, or the entire GoHighLevel workspace.

Read these warnings carefully before switching on a Labs feature, especially in mission-critical client accounts.

How to Enable a GoHighLevel Labs Feature

Once you understand the warnings, you can enable a Labs option directly from the Labs screen.

Step-by-step: Turn on a Labs feature in GoHighLevel

  1. Go to Settings > Labs inside your GoHighLevel account.
  2. Find the specific Labs feature you want to try from the list.
  3. Review the short description and any linked documentation or help articles.
  4. Carefully read the warnings and limitations associated with that feature.
  5. Use the toggle or checkbox to Enable the Labs feature.
  6. Save your changes if prompted.

After enabling the feature, GoHighLevel usually exposes new buttons, menus, or options in the related area of the app, such as funnels, automations, or conversations.

Best Practices When Testing GoHighLevel Labs

Because these tools are experimental, you should treat them like a testing environment rather than production-ready features.

Recommended testing workflow in GoHighLevel

  • Test in a non-critical sub-account: Avoid enabling new Labs features first in your highest-value client workspaces.
  • Create backup workflows: Before changing automations, snapshots, or pipelines, document the existing setup so you can revert if needed.
  • Limit access: Only let experienced GoHighLevel users experiment with Labs resources that can affect leads, messaging, or billing.
  • Monitor performance: After enabling a Labs tool, keep an eye on speed, error messages, and unexpected behavior.
  • Collect feedback: Ask internal teams or test users to record what works well and what breaks.

This approach helps you benefit from GoHighLevel innovations while reducing the risk of disruption.

How to Disable a GoHighLevel Labs Feature

If a Labs feature in GoHighLevel causes problems or you decide not to use it, you can turn it off at any time.

Step-by-step: Turn off a Labs feature

  1. Navigate to Settings > Labs.
  2. Locate the Labs feature you previously enabled.
  3. Review any notes on how disabling it may affect current automations or campaigns.
  4. Toggle the feature to Disable or remove the checkmark.
  5. Confirm any prompts asking whether you are sure you want to turn it off.

After disabling, verify that any pages, workflows, or tools that depended on the Labs feature still function as expected in GoHighLevel.

Troubleshooting GoHighLevel Labs Issues

Because Labs tools are not final, you may run into errors or unexpected behavior. Use the following workflow to troubleshoot.

Quick troubleshooting steps

  • Step 1: Disable the Labs feature temporarily and see if the issue disappears.
  • Step 2: Clear your browser cache or log out and back into GoHighLevel.
  • Step 3: Test in another browser or incognito/private mode.
  • Step 4: Check the official Labs documentation for known issues.
  • Step 5: Contact support with full details, including screenshots, user role, and steps to reproduce the issue.

When contacting support, indicate clearly that the problem is related to a specific Labs feature in GoHighLevel, and list any other integrations involved.

Where to Find Official GoHighLevel Labs Documentation

For the most accurate and current details on Labs features, always refer to the official documentation provided by GoHighLevel.

These resources explain each Labs feature’s scope, purpose, and any specific configuration requirements.

Using GoHighLevel Labs as Part of Your Optimization Strategy

Agencies and power users often use GoHighLevel Labs to stay ahead of new capabilities and refine their service offerings.

How agencies can leverage GoHighLevel Labs

  • Prototype new services: Use Labs tools to build internal proofs-of-concept before selling new packages to clients.
  • Validate demand: Test whether a new CRM automation or funnel style actually improves performance before deploying it across all client accounts.
  • Create SOPs: As you explore Labs features, document standard operating procedures so your team can adopt them quickly once they graduate from Labs.

For broader strategy and implementation help around GoHighLevel, you can also work with specialized consultants, such as those at Consultevo, who focus on optimization, automation, and systems.

Summary: Safely Experiment With GoHighLevel Labs

GoHighLevel Labs features are powerful tools for early adopters who want to explore new capabilities before official release. By accessing Labs through your settings, reviewing all warnings, enabling features carefully, testing in safe environments, and promptly disabling anything unstable, you can benefit from ongoing product innovation while protecting your production workflows.

Use the official GoHighLevel documentation, combined with an intentional testing and feedback process, to turn Labs experiments into reliable systems once those features become fully supported.

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