Manage Domains in GoHighLevel

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How to Manage Domain Extensions in GoHighLevel

If you use ClickUp to organize your work and want to streamline your marketing tech stack, understanding how domains work in GoHighLevel is essential. This guide explains how to manage your root domain, add additional domain extensions, and connect or buy domains directly inside the platform.

The information below is based on the official GoHighLevel support documentation and walks you step by step through every available option.

Understanding Domains in GoHighLevel

Before you add any domain extensions, it helps to understand how domains function within GoHighLevel.

  • You can connect only one root domain to each location.
  • The platform does not support subdomains as the connected primary domain.
  • Additional domain extensions can be purchased or managed but they all relate to the single main root domain.

This means that when you choose your primary address, you should select the root version of the domain, without any prefixes.

Root Domains vs. Subdomains in GoHighLevel

GoHighLevel treats root domains and subdomains differently, and mixing them up can cause connection and DNS issues.

What is a Supported Root Domain in GoHighLevel?

A root domain is the core version of your web address, such as:

  • example.com
  • example.net
  • example.org

These root domains can be connected as the main domain in your GoHighLevel location.

What is an Unsupported Subdomain?

A subdomain includes an extra label before the root domain, for example:

  • www.example.com
  • go.example.com
  • app.example.com

These subdomains cannot be connected as the main domain inside GoHighLevel. You must always use the root form, such as example.com.

Supported Domain Extensions in GoHighLevel

When connecting or purchasing a domain in GoHighLevel, you need to choose a supported extension. These are the most common options:

  • .com
  • .net
  • .org
  • .info

Other regional or specialized extensions might not be available when purchasing directly through GoHighLevel. Always check availability inside the domain management screen.

How to Connect an Existing Domain to GoHighLevel

If you already own a domain from a third-party provider, you can connect it to your GoHighLevel account as a root domain.

Step-by-step: Connect an Existing Domain

  1. Open your GoHighLevel account and go to the relevant location.

  2. Navigate to the Domains or Sites section, depending on your interface version.

  3. Select the option to Connect Existing Domain.

  4. Enter your root domain (for example, example.com). Do not include www or any other subdomain prefix.

  5. Follow the prompts provided by GoHighLevel to view the DNS records needed at your registrar.

  6. Log in to your domain registrar (such as GoDaddy, Namecheap, or another provider) and update your DNS records according to the instructions from GoHighLevel.

  7. Return to GoHighLevel and wait for the system to verify the DNS connection. This may take a short time depending on DNS propagation.

Once verified, your root domain will be active and ready to use with your funnels, websites, and other assets.

How to Buy a New Domain Extension in GoHighLevel

You can also purchase a new domain directly inside GoHighLevel when setting up a site or funnel.

Step-by-step: Purchase a New Domain in GoHighLevel

  1. In your GoHighLevel location, go to the Domains area.

  2. Click the option to Buy New Domain (or similar wording in your interface).

  3. Type the name you want for your root domain, without www. For example, enter brandname instead of www.brandname.com.

  4. Choose from the available extensions such as .com, .net, .org, or .info.

  5. Confirm the purchase and billing details inside GoHighLevel.

  6. Once purchased, the domain will be automatically connected as your root domain in the platform.

This method simplifies setup because the DNS configuration is handled directly within the GoHighLevel environment.

Managing Additional Domain Extensions in GoHighLevel

After your main root domain is set, you might want to secure other extensions for branding or protection.

Typical Use Cases for Extra Extensions

  • Protecting your brand by owning multiple endings like .net or .org.
  • Redirecting alternate spellings or variations to your primary root domain.
  • Managing localized or campaign-specific domains outside the primary connection.

Inside GoHighLevel, all additional extensions you buy are still tied to the single root domain rule. You cannot connect multiple different root domains to the same location at once.

Common Mistakes When Setting Domains in GoHighLevel

Avoid these frequent errors when working with domains in GoHighLevel:

  • Using a subdomain as the main domain. Always connect the root version such as example.com.
  • Typing www in the connection field. Remove any prefixes when entering your domain.
  • Expecting multiple root domains per location. Each location is limited to one connected root domain.
  • Choosing unsupported extensions. Stick with common choices like .com, .net, .org, or .info when purchasing through GoHighLevel.

Where to Find Official GoHighLevel Domain Documentation

For full technical details and the latest changes, always review the official support article provided by the platform. You can access it directly here: GoHighLevel domain extensions documentation.

If you want implementation help, audits, or broader funnel optimization around your GoHighLevel setup, you can also consult an external specialist. A good starting point is Consultevo, which provides consulting and optimization services for marketing platforms and automation stacks.

Summary: Setting Up Domains the Right Way in GoHighLevel

To work smoothly with domains inside GoHighLevel, remember these core principles:

  • Only one root domain can be connected per location.
  • Subdomains such as www.example.com are not allowed as the primary connection.
  • When buying or connecting a domain, always enter the root version, for example example.com.
  • Supported extensions when purchasing through GoHighLevel typically include .com, .net, .org, and .info.
  • Additional extensions can be useful for branding and redirects, but they still relate back to your single main root domain.

By following these rules, your domains will connect correctly, your funnels and sites will load reliably, and your GoHighLevel environment will remain stable and easy to manage over time.

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