How to Manage External Connections in GoHighLevel
If you use GoHighLevel alongside tools like ClickUp or other SaaS platforms, you may connect third-party apps through the marketplace. Understanding how to manage these external connections is essential for security, troubleshooting, and account hygiene. This guide explains step by step how to view, edit, and remove connected apps inside your account using the native options provided on the official GoHighLevel interface.
All instructions in this article are based on the official documentation and walk you through exactly where to click so you can keep your integrations organized and under control.
What Are External Connections in GoHighLevel?
External connections in GoHighLevel are integrations that have been granted access to your account through the marketplace or external apps system. These apps can read or write data depending on the permissions you approve. Managing them correctly ensures that only trusted tools retain access to your agency or sub-accounts.
From a high-level perspective, the external connections page allows you to:
- See which apps are connected to your profile or account
- Review permissions granted to each integration
- Disconnect or modify access when needed
Whether you are an agency owner, admin, or team member, it is good practice to regularly review your GoHighLevel external connections to keep your workspace secure and compliant.
Accessing the GoHighLevel External Connections Page
To start managing integrations, you first need to access the external connections section within your profile. Follow these steps:
- Log in to your GoHighLevel account using your usual credentials.
- Navigate to your user profile menu in the top-right corner of the dashboard.
- From the dropdown, look for an option related to Connections or Marketplace, depending on your interface layout.
- Select the item that opens the External Connections or similar page for marketplace apps.
Once you open this area, you will see a list of all external apps that currently have access to your GoHighLevel profile or account. This is the central hub where you will review, update, or remove integrations connected through the marketplace.
Viewing Connected Marketplace Apps in GoHighLevel
On the external connections page, GoHighLevel displays each app that is linked to your user profile or specific accounts. The interface typically shows:
- The name of the external app
- The connection status
- The date or time when it was connected
- Basic details or identifiers for the integration
Use this overview to quickly confirm which services are currently authorized. If you see any app you do not recognize, or that you no longer use, it is best practice to review its access and decide whether to disconnect it.
How to Edit External Connections in GoHighLevel
You may sometimes need to adjust permissions, refresh a connection, or update configuration details for an external app. To edit an existing connection, follow these general steps based on the layout described in the official documentation:
- Open the External Connections page in GoHighLevel.
- Locate the specific app you want to manage from the list.
- Click the associated Edit or Manage icon (often represented by a pencil or similar symbol).
- Review the displayed information and available actions, which can include updating permissions or reauthorizing access.
- Save or confirm any changes you make.
The exact options you see will depend on the app and how it integrates with GoHighLevel, but the process for reaching the edit screen follows this same general pattern.
How to Disconnect External Apps from GoHighLevel
If you no longer use a particular integration, or if you want to tighten security, you can disconnect the app. Removing access ensures the external service can no longer interact with your GoHighLevel data.
Steps to Remove a Connection in GoHighLevel
- Go to your profile and open the External Connections area.
- Find the app you want to remove from the list of connected services.
- Click on the Delete or Remove icon next to that app.
- Confirm the removal when prompted to finalize the disconnection.
After confirmation, the app will be disconnected and will no longer have active access to your GoHighLevel account. If you need it again in the future, you can simply reconnect through the marketplace following the app’s installation instructions.
Best Practices for Managing GoHighLevel External Connections
To keep your workspace efficient and secure, consider adopting these best practices when dealing with external connections in GoHighLevel:
- Review connections regularly: Schedule periodic checks of your external connections list to remove unused or outdated apps.
- Limit access to trusted apps: Only approve connections from tools you recognize and actually need in your workflows.
- Document integrations: Keep an internal note or documentation record of which apps are connected to your GoHighLevel accounts and why each is used.
- Update permissions as teams change: If your internal team structure changes, review and adjust which integrations are active to align with new responsibilities.
Consistent management ensures your GoHighLevel setup remains aligned with your current processes, while reducing unnecessary exposure to third-party services.
Troubleshooting GoHighLevel External Connection Issues
Occasionally, an external app may fail to sync or behave as expected. Before contacting support, try these quick troubleshooting steps based on the official guidance:
- Check the connection status: Confirm that the app is still listed as connected in the external connections section.
- Reauthorize the app: Use the edit or manage option to refresh permissions if the app supports reauthorization.
- Reconnect from the marketplace: If you had to delete the connection, reinstall or reconnect the app from the marketplace and follow its setup instructions carefully.
- Confirm account access: Make sure you are logged into the correct GoHighLevel account or sub-account that the app expects.
If these steps do not resolve the issue, consult the app’s own documentation and the official GoHighLevel help article for additional context and updates.
Where to Find the Official GoHighLevel Documentation
For the most accurate and up-to-date instructions, always refer to the official help center. You can review the original article on managing marketplace apps and external connections here: GoHighLevel external connections documentation. This page is maintained by the platform team and may include interface updates, new options, or additional screenshots over time.
Optimize Your GoHighLevel Setup Further
Managing external connections is just one part of building a streamlined system. To further optimize your GoHighLevel processes, automation, and integrations strategy, you can work with specialists who understand agency workflows, CRM design, and technical SEO.
For advanced implementation guidance, including automation design and integration planning around GoHighLevel, consider partnering with a dedicated consultancy such as Consultevo. Expert support can help ensure that every connected app serves a clear purpose and supports your broader growth goals.
Summary: Keep Your GoHighLevel Integrations Clean
By regularly reviewing and managing external connections, you maintain tighter control over which apps can access your data and how they interact with your GoHighLevel environment. Use the external connections page to:
- Access a full list of connected marketplace apps
- Edit and reauthorize existing integrations when needed
- Remove unused or untrusted apps with a simple delete action
Following these steps, aligned with the official GoHighLevel documentation, helps you maintain a secure, efficient, and well-organized integration stack that supports your operational and marketing objectives.
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