Migrating International Numbers from Twilio to GoHighLevel LC Phone
This guide explains how to move eligible international Twilio numbers into the LC Phone system inside GoHighLevel. If you manage client accounts across tools like ClickUp and other platforms, this walkthrough will help you understand which numbers qualify, what limits apply, and how to complete the process using official support channels.
The information below is based on the official documentation from Twilio and the LC Phone team so that you can plan migrations accurately and avoid surprises.
Before You Migrate to GoHighLevel LC Phone
Not all phone numbers can be moved into GoHighLevel LC Phone from Twilio. The LC Phone infrastructure currently has specific country and number-type limitations that you must review before submitting any request.
Use this section to quickly confirm whether your international numbers are even eligible to be migrated.
Supported Countries for GoHighLevel LC Phone
LC Phone works globally for certain regions, but international number migration from Twilio is only available for approved countries.
To see the current list of supported countries, you must refer to the official GoHighLevel LC Phone support documentation.
- Check the latest supported country list in the LC Phone help documentation.
- Verify that your number’s country is explicitly listed as supported.
- If your country is not listed, that number currently cannot be migrated into LC Phone.
The supported country list may change over time, so always confirm it in the official resource before you request any migration.
Number Types Not Supported in GoHighLevel LC Phone
Some number types from Twilio are not compatible with the LC Phone system in GoHighLevel.
Numbers that are currently not allowed for migration include:
- Intercom numbers
- SIM numbers
- Platform (non-standard) numbers
If your international Twilio number belongs to any of the above categories, it cannot be moved into LC Phone at this time. You would need to use Twilio directly or an alternate telephony solution for those specific lines.
Account-Level Limits in GoHighLevel
When you move international numbers into GoHighLevel LC Phone, there are maximum limits per account. These limits are important for planning how many international numbers each location can manage within the platform.
International Number Limits Per Location
Each location in the LC Phone system has a cap on how many international numbers can be assigned.
- You can have up to 5 international numbers per location.
- These limits apply regardless of the country of origin, as long as the country itself is supported.
- If you manage a large agency or multiple brands, you may need to distribute numbers across several locations in GoHighLevel.
Keeping within this limit helps the LC Phone team support stability and compliance across regions.
How to Request Migration into GoHighLevel
You cannot directly port your international Twilio numbers into LC Phone from inside the GoHighLevel interface. Instead, the migration must be handled by the support and engineering teams behind LC Phone.
Follow these steps to begin the request.
Step 1: Confirm Eligibility and Limits
- Verify that each number is in a supported country for LC Phone.
- Confirm that the number type is not one of the restricted categories (intercom, SIM, or platform).
- Count how many international numbers you plan to use per location and ensure you stay at or below the 5-number limit.
Only after you confirm eligibility should you move on to submitting a formal request.
Step 2: Open a Support Ticket with GoHighLevel
To start the migration, you must contact the official support team for LC Phone in GoHighLevel.
- Log in to your GoHighLevel account.
- Navigate to the support or help section.
- Create a ticket that clearly states you want to migrate international Twilio numbers into LC Phone.
- Include a list of the numbers, their countries, and the locations where they should be added.
The support team will review your request, check compliance rules, and confirm if the migration can proceed based on current policies and technical constraints.
Step 3: Wait for Review and Implementation
After submitting your ticket:
- The GoHighLevel support and LC Phone engineering teams evaluate your numbers against current eligibility rules.
- If everything is compliant, they will perform the migration on your behalf.
- You may be asked for additional verification or documentation depending on the region or number type.
Once approved and processed, your international numbers will appear inside your LC Phone configuration, and you can assign them to users or workflows as allowed by your plan.
Troubleshooting GoHighLevel International Number Migration
Some migration requests may be delayed or rejected because they do not meet technical or regional requirements. Understanding the most common issues will help you adjust your strategy quickly.
Common Reasons a Migration Is Rejected
- The country is not listed as supported for LC Phone.
- The number is categorized as intercom, SIM, or platform, which are not allowed.
- The destination location already has 5 international numbers assigned.
- Required details are missing from the support ticket (such as the full list of numbers or associated locations).
If your request is rejected, review these points and update your ticket accordingly. You may need to move some numbers to other locations or keep them active in Twilio instead of migrating them.
Where to Find Official GoHighLevel Migration Details
For the most up-to-date information, always review the official documentation that outlines international number support and migration behavior.
- Visit the official article on migrating international numbers from Twilio to LC Phone: Official LC Phone migration documentation.
- Check this resource periodically, as supported countries and policies can change.
Best Practices for Agencies Using GoHighLevel
Agencies and multi-location businesses using GoHighLevel should plan their telephony architecture carefully so they stay within limits and remain flexible as policies evolve.
Planning International Numbers Across Locations
Use these best practices when designing your setup:
- Map each location to specific countries and numbers before opening any migration ticket.
- Reserve space within the 5-number limit for future expansion, especially if you anticipate growth.
- Document which numbers are kept in Twilio and which are migrated into LC Phone for easier support and billing audits.
Getting Strategic Help with GoHighLevel
If you want strategic guidance on how to structure international communications, consolidate tools, or optimize automations around LC Phone, you can work with experienced consultants.
For implementation and growth strategy around GoHighLevel and related automation stacks, visit Consultevo for expert assistance.
Summary: Moving International Twilio Numbers into GoHighLevel
Migrating international Twilio numbers into LC Phone is possible only for supported countries and number types, and there is a limit of five international numbers per location inside GoHighLevel. The entire migration flow is handled via support tickets, not through an in-app self-service wizard.
Before you request any move, verify eligibility, respect account limits, and rely on the official documentation for current policies. With careful planning and accurate support tickets, you can smoothly bring qualified international numbers into the LC Phone ecosystem and keep your global communications organized within GoHighLevel.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
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