GoHighLevel Mobile Contacts Guide

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GoHighLevel Mobile Contacts Guide

The unified contacts workspace in the GoHighLevel mobile app gives you a single, streamlined view of people and conversations, similar to how ClickUp centralizes tasks. This guide explains how to open, search, filter, and manage contacts in GoHighLevel on your phone so you can respond faster and stay organized.

All steps below are based on the official GoHighLevel help documentation for the unified contacts workspace in the mobile app. The layout and options may vary slightly depending on your device and app version, but the core workflow remains the same.

Accessing the GoHighLevel Unified Contacts Workspace

Follow these steps to open the unified contacts workspace in the GoHighLevel mobile app:

  1. Open the GoHighLevel mobile app on your device.

  2. If prompted, log in with your account credentials.

  3. From the bottom navigation menu, tap the Contacts or Conversations icon (depending on your app version).

  4. You will see a unified list that combines contacts and their conversations in one screen. This is your unified contacts workspace.

This workspace is designed to let you quickly identify who you are talking to, what channel they used, and the current status of your interaction.

Understanding the GoHighLevel Unified Contacts Layout

When the unified contacts workspace opens, you will see several key elements:

  • Search bar at the top to find specific contacts or conversations.

  • Filter options that allow you to refine which records you see.

  • Contact list showing names, status, and last message details.

  • Channel indicators (such as SMS, email, or other channels) that help you see how you are communicating with each contact.

Each contact row in GoHighLevel usually displays:

  • Contact name and primary identifier (such as phone or email).

  • Last message preview.

  • Timestamp of the most recent activity.

  • Status indicators such as unread messages or active conversations.

How to Search Contacts in the GoHighLevel Mobile Workspace

Use the search bar to quickly find a person or conversation in the GoHighLevel unified contacts workspace:

  1. Tap inside the Search field at the top of the screen.

  2. Type a name, phone number, email address, or other identifying information.

  3. The list will update in real time to show only the contacts and conversations that match your query.

Clear the search field at any time to return to the full unified contact list.

Filtering Contacts and Conversations in GoHighLevel

Filters help you narrow down the unified list to what matters most right now in GoHighLevel. Typical filter options may include:

  • Channel type (for example, only SMS or only email).

  • Status such as unread, open, or closed conversations.

  • Time period to show recent or older activity.

To apply filters:

  1. Tap the Filter icon or label, usually near the search bar.

  2. Select the criteria you want to use, such as channel or status.

  3. Confirm or apply the filter. The list will refresh to show only matching contacts.

  4. Remove or adjust filters at any time to change your view.

Using filters in GoHighLevel keeps your workspace focused, especially when you manage a large number of contacts and multi-channel conversations.

Opening a Contact and Conversation in GoHighLevel

Once you locate the correct entry in the unified contacts workspace, you can open it to see full details:

  1. Tap on the contact row you want to review.

  2. The app opens a detailed view with the entire conversation history for that contact.

  3. You can see messages across supported channels as they appear in GoHighLevel.

From this screen, you can typically:

  • Read past messages in chronological order.

  • Check timestamps and delivery information.

  • Identify which channel each message used.

How to Reply from the GoHighLevel Mobile Workspace

Replying from the unified contacts view is straightforward:

  1. With the contact conversation open, scroll to the bottom of the message thread.

  2. Tap inside the message input field.

  3. Type your reply and confirm the correct channel if needed.

  4. Tap Send to deliver the message through GoHighLevel.

Depending on the contact’s setup and your configuration, GoHighLevel will handle routing the reply through the appropriate channel.

Managing Contact Details in the GoHighLevel App

The unified contacts workspace is not only for conversations; it also helps you access important contact data in GoHighLevel.

When you open a contact, look for options such as:

  • Contact profile with fields like name, phone, email, and tags.

  • Activity history including messages, calls, and other interactions.

  • Quick actions to start a new message or call from within GoHighLevel.

You may also be able to edit specific details, such as updating a phone number or adding notes, depending on your permissions and app version.

Tips for Staying Organized in GoHighLevel Mobile

To make the most of the unified contacts workspace:

  • Use filters frequently to focus on unread or high-priority conversations.

  • Search before creating a new contact to avoid duplicates in GoHighLevel.

  • Regularly review recent activity to ensure no contact is left waiting for a response.

Advantages of the Unified Contacts Workspace in GoHighLevel

Using the unified contacts view on mobile offers several advantages:

  • Single source of truth: See all communication in one list instead of switching screens.

  • Faster response times: Quickly spot unread conversations and reply from one place.

  • Better mobile productivity: Manage contact details and communication while away from your desktop.

Where to Learn More About GoHighLevel Mobile Features

To dive deeper into the unified contacts workspace and verify the latest options, visit the official documentation for the mobile app here: GoHighLevel unified contacts workspace in mobile app.

For broader strategy, automation, and CRM optimization ideas around platforms like GoHighLevel, you can also explore industry insights at Consultevo.

Summary

The unified contacts workspace in the GoHighLevel mobile app brings all your people and conversations into one central, searchable, and filterable list. By learning how to open the workspace, use search and filters, review conversations, send replies, and manage contact details, you can handle more communication in less time and keep your mobile workflow in sync with the rest of your GoHighLevel system.

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