Online Listings in GoHighLevel

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Online Listings in GoHighLevel: Complete Setup Guide

If you already manage projects in ClickUp and want a unified place to control local business listings, the Online Listings feature in GoHighLevel lets you manage profiles and sync data across major directories from one dashboard.

This how-to guide walks you step by step through connecting the Online Listings add-on, understanding key statuses, and managing your business information so it stays consistent everywhere.

What Is the GoHighLevel Online Listings Feature?

The Online Listings feature in GoHighLevel is a centralized tool that publishes and synchronizes your business information across multiple listing partners and directories. It helps ensure that your:

  • Business name
  • Address
  • Phone number
  • Website URL
  • Hours of operation
  • Photos and other details

are accurate and consistent across supported networks.

This reduces manual work, prevents conflicting details about your business, and supports local SEO and reputation management efforts.

How to Access Online Listings in GoHighLevel

Access to Online Listings is handled at the sub-account level. You first need to make sure the add-on is enabled for the account you want to manage.

Step 1: Enable the GoHighLevel Online Listings Add-on

  1. Log in to your GoHighLevel agency account.
  2. Navigate to the specific sub-account where you want to manage listings.
  3. Open the Add-ons or Marketplace section for that sub-account (depending on your interface version).
  4. Locate the Online Listings product or add-on.
  5. Purchase or enable the Online Listings add-on for that sub-account.

Once the add-on is active, the Online Listings module will become available in the sub-account menu.

Step 2: Open the Online Listings Dashboard in GoHighLevel

  1. Switch to the sub-account where Online Listings is enabled.
  2. In the left-hand navigation, click Reputation or the section where Online Listings is located in your interface.
  3. Select Online Listings to open the main dashboard.

The dashboard shows an overview of your current listing status, partner networks, and any pending actions you need to take.

Understanding GoHighLevel Online Listing Statuses

The Online Listings dashboard displays a status for each supported partner network. Understanding these labels helps you know what is connected and what still needs attention.

Main Listing Status Types in GoHighLevel

  • Live or Synced – Your business data is successfully published and synchronized with that listing partner.
  • Processing or Pending – Your listing is being created or updated. Changes may take some time to appear.
  • Action Required – You need to complete a verification step, accept a connection, or fix an error before the listing can go live.
  • Disconnected or Not Connected – No active connection exists for this partner. You may need to connect or create the listing.

The exact wording may vary slightly by interface update, but the concept remains the same: each status tells you whether your listing is active, in progress, or needs intervention.

How to Connect and Sync Listings in GoHighLevel

After activating Online Listings, you must connect or confirm each supported directory partner to ensure your details flow correctly.

Step 1: Review Partner Networks

  1. From the Online Listings dashboard, scroll through the list of partner networks.
  2. Note which partners are marked as live, in progress, or disconnected.
  3. Identify the partners most important for your business, such as major search engines, maps, and review platforms.

Step 2: Initiate Connections

  1. Click on a partner with a status like Not Connected or Action Required.
  2. Follow the on-screen prompts to either:
  • Connect to an existing listing, or
  • Create a new listing using your GoHighLevel business data.
  1. Grant any requested permissions so the platform can manage your data for that partner.
  2. Save and confirm the connection.

Repeat this process for each partner you want to manage.

Step 3: Wait for Sync and Verify

  • Once connected, listings may take some time to go live or fully sync.
  • Use the status indicators in GoHighLevel to monitor progress.
  • Periodically click into key partners to confirm that your business information appears correctly.

How to Edit Business Information for Online Listings in GoHighLevel

Your core business profile in GoHighLevel powers the data that syncs to supported networks. Keeping this profile accurate ensures consistency everywhere your business is listed.

Step 1: Open the Business Profile

  1. Inside the sub-account, navigate to Settings or Business Profile (label may vary by interface).
  2. Locate the section that contains your main business information, such as Business Info or Company Details.

Step 2: Update Core Details

Review and update each key field:

  • Business Name – Ensure it matches your real-world signage and branding.
  • Address – Use a complete, consistent format, including suite numbers.
  • Phone Number – Use a primary, trackable number if possible.
  • Website URL – Enter your main website or landing page.
  • Business Categories – Choose the most appropriate primary category.
  • Hours of Operation – Add regular hours, and special hours when supported.

Step 3: Save and Trigger Sync

  1. After updating information, click Save in the profile screen.
  2. Return to Online Listings in GoHighLevel.
  3. Allow time for the new data to propagate to connected partners. Some networks may update quickly; others may take longer.

Monitor status and confirm that updated details eventually appear on the partner sites.

Managing Common Issues in GoHighLevel Online Listings

When working with multiple partners, you may encounter conflicts or connection issues. Online Listings in GoHighLevel provides indicators and actions to help you resolve them.

Handling Duplicate or Conflicting Listings

  • If a partner detects multiple listings for the same business, review any prompts or warnings in the dashboard.
  • Choose the correct listing to connect to, and follow prompts to merge or suppress duplicates when the partner supports this.
  • Always keep your primary profile in GoHighLevel updated so the most accurate data is pushed out.

Addressing Verification or Access Errors

  • Some partners require account-level verification (phone, postcard, or email).
  • If a listing shows Action Required, click into it and follow the specific instructions.
  • For verification steps outside GoHighLevel, complete them with the partner and then refresh the connection.

Best Practices for Using GoHighLevel Online Listings

To get the most out of Online Listings, follow these ongoing maintenance tips.

  • Keep details consistent – Maintain the same business name, address, and phone number across all channels.
  • Update quickly after changes – When hours, locations, or contact information change, update your GoHighLevel profile first.
  • Check statuses regularly – Review the Online Listings dashboard periodically for new warnings or action items.
  • Align with reputation efforts – Pair Online Listings with built-in reputation and review tools to support local visibility.

Where to Learn More About GoHighLevel Online Listings

For the most detailed and current technical documentation about Online Listings, you can review the official guide provided by the platform: Online Listing Overview & Setup.

If you need broader strategy support for deploying this feature inside complex client accounts or agencies, you can also explore expert resources at ConsultEvo.

By enabling the Online Listings add-on, configuring your business profile, and monitoring listing statuses inside GoHighLevel, you can keep your local presence accurate, synchronized, and easier to manage across major directories and networks.

Need Help With ClickUp?

If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.

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