How to Set Up Order Bumps in GoHighLevel Surveys
Using ClickUp to plan your funnels and connecting them with GoHighLevel surveys is a powerful way to increase revenue from every checkout. This step-by-step guide explains exactly how to configure order bumps inside GoHighLevel surveys so you can offer targeted add-ons without disrupting your main offer.
Order bumps are small, complementary offers that appear during the checkout process. When correctly configured in GoHighLevel, they can significantly improve your average order value while keeping the purchase experience smooth and user-friendly.
What Are Order Bumps in GoHighLevel Surveys?
In GoHighLevel, an order bump is an additional product or service displayed on the survey checkout page. The customer can accept it with a single click while purchasing the main offer. These order bumps are managed inside the survey builder and must be mapped to the appropriate products.
Typical use cases include:
- Adding a low-ticket upsell to a main course or membership
- Offering a priority support package alongside a service
- Promoting a one-time add-on such as a template bundle or bonus module
Requirements Before Creating GoHighLevel Order Bumps
Before setting up order bumps in GoHighLevel surveys, make sure you have the following items ready:
- At least one survey created in your GoHighLevel account
- A payment integration connected and tested
- Main products already configured in your product settings
- Optional add-on products created for use as order bumps
Having products and pricing in place first will make the GoHighLevel setup process smoother and ensure that your survey order bumps behave correctly at checkout.
How to Access Surveys in GoHighLevel
To start working with order bumps, you need to open the survey builder in GoHighLevel:
- Log in to your GoHighLevel account.
- Navigate to the Sites area from the main menu.
- Choose Surveys to view your existing surveys.
- Select the survey where you want to add or edit an order bump.
Once the survey is open in the builder, you will be able to add products and configure the order bump settings attached to that specific survey.
Steps to Add an Order Bump in GoHighLevel Surveys
Follow these steps to add and configure an order bump inside your GoHighLevel survey checkout flow:
- Open the survey builder
From the Surveys section, click on the survey you want to edit so it opens in the GoHighLevel drag-and-drop builder.
- Locate the checkout or payment survey element
Find the survey page where customers enter their payment information. The order bump will appear on this page alongside the main offer.
- Add or configure the product field
Ensure the main product for the survey is correctly assigned. This product will be the primary item customers purchase before the bump is offered.
- Enable the order bump feature
In the settings for the product or checkout element, look for the option to enable an order bump. Toggle this option on to start configuring the bump.
- Select the bump product
Choose which product from your GoHighLevel product list will be used as the bump. This should be a clearly defined add-on with its own price.
- Customize the bump copy and design
Update the order bump title, description, and any visual styling available in the GoHighLevel editor. Keep the message concise and benefit-focused.
- Save and test the survey
Click Save, then use the survey preview or a test link to complete the checkout as a customer. Confirm that the order bump displays correctly and that the correct product and amount are added when selected.
Best Practices for GoHighLevel Order Bump Setup
To get the best performance from order bumps in your GoHighLevel surveys, keep these practices in mind:
- Keep the offer highly relevant
Choose an order bump that logically complements the main product. Irrelevant offers reduce conversions and may confuse buyers.
- Use clear, benefit-driven text
Your GoHighLevel order bump headline and description should quickly explain what the add-on is and why it helps the buyer right now.
- Make it a no-brainer price
Order bumps usually work best at a lower price point relative to the core offer, making the decision easy.
- Limit to one bump per checkout
Offering too many choices can overwhelm buyers. A single, well-crafted bump in your GoHighLevel survey keeps things simple.
Troubleshooting GoHighLevel Survey Order Bumps
If your order bump is not working as expected in GoHighLevel, check the following common issues:
- The bump product is not assigned
Verify that a specific product is selected for the order bump in the survey builder.
- Incorrect price or currency
Make sure the product price is set correctly in the product settings and matches your payment integration.
- Order bump not displaying
Confirm that the order bump toggle is enabled and that you are testing the correct survey page with the payment element.
- Payment not capturing bump
Run a full test transaction. If the bump is selected but not billed, review your GoHighLevel product mapping and payment gateway configuration.
Where to Learn More About GoHighLevel Surveys
For more detailed visual steps and any platform updates, you can review the official GoHighLevel documentation on survey order bumps here: GoHighLevel survey order bumps guide.
If you want expert implementation help, funnel strategy, or broader marketing automation support beyond GoHighLevel, you can also visit Consultevo for consulting and done-for-you services.
Final Checklist for GoHighLevel Order Bumps
Before you make your survey live, review this checklist to ensure your GoHighLevel order bump is ready:
- Main survey and payment integration are fully set up
- Primary product is correctly assigned to the survey
- Order bump product is created and mapped to the bump settings
- Headline, description, and styling clearly communicate the offer
- Full test transaction confirms the bump is billed correctly
Once you complete these steps, your GoHighLevel survey will present a clean, conversion-focused order bump that boosts your average order value while keeping the checkout experience simple for your customers.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
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