GoHighLevel Order Form Submission Workflow Trigger Guide
If you manage funnels and online sales in tools like ClickUp and CRM systems together, understanding how the GoHighLevel Order Form Submission workflow trigger works is essential. This trigger lets you automate actions every time a contact submits a specific order form in your funnels or websites.
This guide walks you step by step through enabling the trigger, choosing products, and configuring filters so your automations fire only when the right order form is submitted.
What the GoHighLevel Order Form Submission Trigger Does
The Order Form Submission trigger in GoHighLevel starts a workflow whenever an order form on your funnel or website is successfully submitted. It is designed specifically for purchases made through your order forms, not general form submissions.
Typical use cases include:
- Sending a confirmation email after a purchase
- Adding tags based on the product bought
- Starting onboarding workflows for new customers
- Notifying your team about new orders
The trigger listens for order events and then pushes the contact into the workflow that contains the configuration you set.
How to Add the GoHighLevel Order Form Submission Trigger
To start using this feature, you must add it as a trigger in a workflow. Follow these steps:
-
Open your account and navigate to Automation > Workflows.
-
Click Create Workflow or open an existing workflow where you want to use the trigger.
-
In the workflow builder, click Add New Workflow Trigger.
-
From the trigger list, select Order Form Submission.
-
Click Add to attach this trigger to your workflow.
Once added, you can configure filters so that it only fires on specific order forms or funnels.
Configuring GoHighLevel Order Form Submission Trigger Filters
The trigger supports filters to narrow down exactly when the workflow should start. This prevents every order from firing every automation at once.
You can filter by:
- Funnel – limit the trigger to submissions from a particular funnel.
- Funnel Step – focus on a specific step that contains the order form.
- Product – run the workflow only when a chosen product is ordered.
- Offer – trigger on submissions tied to a particular offer configuration.
Use one filter or combine several to create highly targeted automations for different order flows.
Funnel and Funnel Step Filters in GoHighLevel
To filter by funnel or funnel step:
-
In the Order Form Submission trigger settings, click Add Filters.
-
Select Funnel from the filter dropdown.
-
Choose the specific funnel that contains the order form.
-
Optionally, add another filter and select Funnel Step to narrow it further to a single step.
This is useful when you have multiple steps with different products, upsells, or downsells and you want automations tailored to each step.
Product and Offer Filters in GoHighLevel
If you sell multiple products, you will often want separate workflows for each item. The Order Form Submission trigger lets you choose products or offers so the correct workflow runs at the right time.
-
Inside the trigger configuration, click Add Filters.
-
Select Product and pick the product you want this workflow to respond to.
-
Optionally, add an additional filter and select Offer if you are using offers that bundle pricing, trials, or multiple items.
With product and offer filters in place, customers who buy product A can go into a different nurturing sequence than customers who buy product B.
Best Practices for GoHighLevel Order Form Workflows
After configuring the trigger, plan your workflow steps carefully so each new order receives the correct follow-up. Consider these best practices:
- Send an immediate confirmation
Use an email or SMS step to confirm the order as soon as the workflow starts. - Apply tags for segmentation
Add tags based on product, funnel, or campaign to segment contacts for future marketing. - Start onboarding or delivery
Trigger access emails, course delivery, or onboarding tasks right after purchase. - Notify your team
Use internal notifications so sales, support, or finance teams know about new orders. - Track and test
Submit test orders through your funnel to ensure the trigger conditions and workflow actions behave as expected.
Troubleshooting GoHighLevel Order Form Submission Triggers
If the workflow does not start when you submit an order, check the following areas:
- Trigger is enabled – Ensure the workflow is published and the trigger is active.
- Correct funnel and step – Confirm that the order form you are using matches the funnel and step selected in the filters.
- Product and offer selection – Verify that the product or offer used on the order form is exactly the same as the one you chose in the trigger filters.
- Order vs. form submission – This trigger is specifically for order forms. Regular forms or surveys will not start this workflow.
For additional technical details and the latest interface screenshots, you can review the official documentation on the GoHighLevel support site at this Order Form Submission workflow trigger article.
Next Steps After Setting Up GoHighLevel Order Form Triggers
Once your Order Form Submission trigger is configured and tested, expand your automation strategy by:
- Creating product-specific upsell or cross-sell sequences.
- Building separate onboarding workflows for different services.
- Connecting your automations to task management tools or documentation systems.
- Tracking conversion performance per funnel or product.
If you need help designing a broader automation strategy, including optimizing funnels, content, and CRM setups, you can explore consulting resources such as Consultevo for implementation support and strategic planning.
By correctly configuring the Order Form Submission workflow trigger, you ensure every new order enters the right automation, receives the correct follow-up, and is tracked consistently across your GoHighLevel account.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
“`