Pause Actions in GoHighLevel

/ CRM, GHL / By

Pause Actions in GoHighLevel Workflows

Managing automations in tools like ClickUp and GoHighLevel efficiently requires precise control over each step. In this guide, you will learn exactly how to pause, enable, and disable workflow actions and nodes in GoHighLevel so you can safely edit and manage your automations without disrupting live campaigns.

This how-to is based on the official documentation and explains each available option, what it does, and when to use it while working inside your workflows.

Understanding GoHighLevel Workflow Controls

Within a GoHighLevel workflow, every action node has controls that let you manage how contacts move through the automation. These controls are essential when you want to stop actions temporarily, prevent new contacts from entering specific steps, or fully deactivate a part of the workflow.

The main controls you will see in workflow actions are:

  • Pause
  • Enable / Disable
  • Actions menu (three dots)

Knowing what each option does helps you avoid unexpected messages, tasks, or triggers being executed on your contacts.

How to Access Actions in a GoHighLevel Workflow

Before you can pause or disable anything, you need to open your workflow and locate the action node you want to control. The process is straightforward inside GoHighLevel.

Steps to open a GoHighLevel workflow

  1. Log in to your GoHighLevel account.
  2. From the main menu, go to Automation or Workflows (depending on your interface).
  3. Select the specific workflow you want to edit.
  4. Locate the action node you want to modify, such as a Send Email, Wait, or Webhook step.

Once you click on a node, you will see its individual options including pause, enable, and disable controls.

How to Pause a Workflow Action in GoHighLevel

Pausing a workflow action in GoHighLevel is useful when you want to temporarily stop contacts from progressing to a specific step without deleting or disabling it completely.

What does “Pause” do in GoHighLevel?

When you pause a workflow action:

  • Contacts that have already passed the action are not affected.
  • Contacts that reach the paused action will be held there.
  • No further execution happens for that paused node until you resume it.
  • The overall workflow remains active; only the selected action is paused.

Steps to pause an action in GoHighLevel

  1. Open the workflow in GoHighLevel.
  2. Click the action node you want to pause.
  3. Look for the Pause toggle or control on that node.
  4. Switch it to the Paused state.

After pausing, new contacts arriving at this node will remain stuck at this step until it is resumed. This is helpful when you want to edit the action, update content, or run tests before allowing contacts to move forward.

How to Enable or Disable an Action in GoHighLevel

Besides pausing, GoHighLevel allows you to enable or disable each action node. This is different from pausing because it affects whether the action will run at all for new contacts.

What does “Disable” mean in GoHighLevel?

Disabling an action usually means:

  • The action will not execute for new contacts entering the node.
  • Visual indicators will show the node as disabled in the workflow builder.
  • The workflow can still stay active; only the selected node is turned off.

Unlike a paused state, disabled actions are considered inactive and are often used when you no longer want to use a specific step but want to keep it in the workflow for reference or future use.

Steps to enable or disable a GoHighLevel action

  1. Open your workflow in GoHighLevel.
  2. Click on the action node you want to change.
  3. Find the Enable/Disable control for that node.
  4. Set it to Disabled to turn the action off.
  5. Set it back to Enabled when you want the action to run again.

Use disabling when you want to stop using a step but keep your historical configuration intact.

Using the Node Menu in GoHighLevel Workflows

Each workflow step inside GoHighLevel usually has an options menu (often represented by three dots). From this menu, you may find additional controls related to pausing, cloning, deleting, or editing the node.

Common node options in GoHighLevel

  • Edit – Change the configuration of the action.
  • Clone – Duplicate the node with the same settings.
  • Delete – Remove the node from the workflow.
  • Enable / Disable – Turn the node on or off.

While the exact display may vary slightly depending on updates to the interface, the behavior and purpose of pausing and enabling/disabling remain the same.

Best Practices for Pausing GoHighLevel Workflow Actions

To avoid issues with your automation logic, follow these best practices when working with paused or disabled actions in GoHighLevel workflows.

Plan changes before pausing nodes

  • Identify which nodes must be paused to prevent unwanted emails, SMS, or tasks.
  • Pause nodes before making structural changes to downstream steps.
  • Document what you changed so you can reverse or adjust later.

Use pauses for short-term edits

  • Use Pause when you need to adjust content or logic temporarily.
  • Resume the node as soon as you finish testing or updating.
  • Review queued contacts to ensure they continue correctly after resuming.

Use disable for permanent deactivation

  • Disable actions that are obsolete but may be useful as a reference.
  • Avoid deleting nodes unless you are certain you will not need them again.
  • Check reporting and results before you fully remove a key step.

Troubleshooting Paused and Disabled Actions in GoHighLevel

Sometimes contacts may seem stuck or not receiving the expected messages. This often relates to paused or disabled nodes in your GoHighLevel workflow.

Contacts not moving forward

  • Check whether the next action is paused.
  • Confirm that time-based conditions or wait steps are configured correctly.
  • Ensure the workflow itself is active, not just the individual nodes.

Expected actions not executing

  • Verify the node is Enabled, not disabled.
  • Confirm the trigger and entry conditions are still valid.
  • Check any filters or conditions that might be preventing contacts from reaching the node.

If you need more detail, you can review the official documentation at this GoHighLevel support article, which explains the available options in the workflow interface.

Next Steps and Additional GoHighLevel Resources

Once you understand how to pause, enable, and disable workflow actions in GoHighLevel, you can confidently test and optimize your automations without risking accidental sends or broken sequences.

For strategic help designing high-converting workflows beyond the basic controls, you can explore resources and consulting services at Consultevo, which specializes in marketing automation and implementation.

Use these controls carefully in your GoHighLevel workflows so you can iterate, test, and refine automation steps while keeping your contact experience stable and predictable.

Need Help With ClickUp?

If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.

Scale GoHighLevel

“`