Create Personalized Videos in GoHighLevel

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How to Create Personalized Videos in GoHighLevel Mobile

If you use ClickUp or other productivity tools alongside GoHighLevel, you can streamline your client communication by sending quick, personalized videos directly from the GoHighLevel mobile app. This guide walks you step by step through recording, saving, and sending custom videos to your contacts so you can add a human touch to every conversation.

Why Use Personalized Videos in GoHighLevel

Personalized videos help you:

  • Build trust faster than plain text messages
  • Explain complex offers or updates clearly
  • Stand out in crowded inboxes and messaging apps
  • Create a memorable experience for leads and clients

Within the GoHighLevel mobile app, you can create and reuse video clips right from a contact record or conversation, without needing extra tools or uploads.

Requirements for Using GoHighLevel Video on Mobile

Before you start sending videos from GoHighLevel, make sure you have:

  • An active GoHighLevel account
  • The GoHighLevel mobile app installed on your iOS or Android device
  • Access to a sub-account and its contacts
  • Camera and microphone permissions enabled on your phone

Once these basics are in place, you can begin recording and sending videos in just a few taps.

How to Create a Personalized Video in the GoHighLevel App

Follow these steps to record a new video from the mobile app.

Step 1: Open a Contact Conversation in GoHighLevel

  1. Open the GoHighLevel mobile app and log in if needed.
  2. Navigate to the Conversations area or open a specific contact record.
  3. Select the contact you want to send a video to, so that you are inside their message thread.

All the video tools will be available from within this contact’s conversation view.

Step 2: Access the Video Option in GoHighLevel

  1. Inside the conversation, tap the plus (+) or attachment icon (depending on your app version).
  2. Choose the Video or Record Video option from the menu that appears.

This opens the built-in video recorder inside the GoHighLevel app.

Step 3: Record Your Personalized Video

  1. Hold your phone in the orientation you prefer (portrait or landscape).
  2. Tap the Record button to start.
  3. Look at the camera and deliver your message clearly and naturally.
  4. Tap Stop when you are finished recording.

Keep videos short and focused on one key message, such as a welcome, reminder, or follow-up.

Step 4: Preview and Save the GoHighLevel Video

  1. After recording, tap Play to preview your video.
  2. If you are not satisfied, you can re-record by tapping the Retake or Record Again option.
  3. When you are happy with the recording, tap Save or Use Video.

The video is now attached to your outgoing message in GoHighLevel and can often be reused later if your app version supports saved clips.

How to Send a Personalized Video from GoHighLevel Mobile

Once your video is recorded, you can send it to the contact from the same screen.

Step 5: Add a Message with Your GoHighLevel Video

  1. In the text field below the video, type a short message that explains the video.
  2. Use clear context, for example:
  • “I recorded this quick video to walk you through your next steps.”
  • “Here’s a personalized explanation of your quote.”

A short written note increases open rates and helps the recipient understand why you sent the video.

Step 6: Choose the Sending Channel in GoHighLevel

  1. Confirm which channel you are using in the conversation (SMS, email, or another channel your GoHighLevel account supports).
  2. Make sure the contact has a valid phone number or email address for that channel.

The GoHighLevel app will send the video through the active conversation channel, respecting your existing communication settings.

Step 7: Send the Video to Your Contact

  1. Tap the Send icon to deliver the message and attached video.
  2. Wait a moment while the video uploads and processes.
  3. Confirm that the video appears in the conversation thread as a thumbnail or link.

Your contact will now receive the personalized video, along with your written message, directly from your GoHighLevel account.

Tips for Better Personalized Videos in GoHighLevel

To get the most out of the GoHighLevel mobile video feature, follow these practical tips:

  • Use natural lighting: Face a window or light source for a clear image.
  • Keep it short: Aim for 30–90 seconds per video.
  • Be specific: Mention the contact’s name and exact next step.
  • Speak clearly: Avoid background noise and speak at a steady pace.
  • Stay on brand: Use a consistent greeting and closing in every video.

These best practices help you create stronger connections and improve response rates across your GoHighLevel campaigns.

Troubleshooting Video Issues in GoHighLevel Mobile

If you run into problems while recording or sending videos, try the following troubleshooting steps.

Check App Permissions

  • Ensure the GoHighLevel app has camera and microphone access in your phone settings.
  • Allow storage or photo access so the app can save and attach your video.

Verify Your Connection

  • Confirm that you have a stable Wi-Fi or mobile data connection.
  • If uploads fail, try moving to an area with better signal and resend.

Restart and Update the App

  • Close and reopen the GoHighLevel app.
  • Check your app store for updates to the latest version.
  • Restart your device if the problem continues.

If you still experience issues, review the official help article at this GoHighLevel support page for the most accurate, up-to-date instructions.

Next Steps: Scale Personalized Outreach with GoHighLevel

Once you are comfortable recording and sending personalized videos from the mobile app, you can integrate them into your broader marketing and sales workflows:

  • Send welcome videos to new leads.
  • Follow up after appointments with recap videos.
  • Explain proposals or quotes visually instead of long emails.
  • Use short videos to re-engage inactive contacts.

For more strategies on optimizing automations, funnels, and client communication systems that work alongside GoHighLevel, you can explore additional resources at Consultevo.

By mastering personalized video inside the GoHighLevel mobile app, you give every prospect and client a more authentic, human experience—without leaving your phone.

Need Help With ClickUp?

If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.

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