GoHighLevel Recurring Payments Guide

How to Collect Recurring Appointment Payments in GoHighLevel

If you manage services in tools like ClickUp and need automated billing, setting up recurring appointment payments in GoHighLevel is a powerful way to streamline client bookings and subscriptions. This guide explains, step by step, how to configure the recurring payment option inside the appointment booking widget so you can charge clients automatically for ongoing services.

The process uses a special integration between calendars, products, and the booking widget settings. You will create a calendar, connect it to a payment method, assign a product, and then enable recurring billing for that appointment type.

Prerequisites for GoHighLevel Recurring Payments

Before you can start collecting recurring payments with GoHighLevel, make sure the following requirements are met:

  • You have an active GoHighLevel account with admin or appropriate user permissions.
  • A payment processor (such as Stripe) is already connected in your sub-account payments settings.
  • You have at least one product created for the service you want to charge for on a recurring basis.
  • You have a calendar or are ready to create a new calendar dedicated to this recurring appointment type.

Having these pieces ready ensures the booking widget can properly link the calendar event and the recurring payment schedule.

Step 1: Access the GoHighLevel Calendars Area

The first step is to open the calendar settings section where you will configure the appointment that will be billed on a recurring basis.

  1. Log in to your GoHighLevel account.
  2. From the left-side navigation, click on Calendars.
  3. Open the calendar configuration area where all your booking calendars are listed.

You can either create a brand-new calendar for this recurring offer or edit an existing calendar that you want to convert to recurring payments.

Step 2: Create or Edit a GoHighLevel Calendar

Next, set up the calendar that will be tied to your recurring appointment booking widget.

  1. Click + New Calendar to create a new one, or click the edit icon on an existing calendar.
  2. Enter a clear calendar name and description so you can easily recognize it as a recurring appointment calendar.
  3. Set your availability, time zone, and general booking preferences as usual.

Make sure the calendar configuration matches the frequency and type of service you intend to offer on a subscription or repeating basis.

Step 3: Connect Payments to the GoHighLevel Calendar

For the booking widget to charge clients, you must connect the calendar to the payment processor and assign a product.

  1. Inside the calendar settings, locate the Payments section.
  2. Ensure that your Stripe or other supported processor is connected at the sub-account level.
  3. Toggle on the option to Collect Payment for this calendar.
  4. Select the product that represents the appointment or subscription you want to bill for.

The selected product will determine the amount and billing details that will be used for recurring charges once enabled in the widget.

Step 4: Configure Recurring Payments in the GoHighLevel Booking Widget

After connecting payments at the calendar level, configure the actual recurring behavior in the booking widget settings.

  1. In the calendar configuration, find the section related to the Booking Widget or Form.
  2. Enable the option to Require Payment or similar wording, which ensures the client must pay to confirm the appointment.
  3. Look for a setting that allows you to turn on Recurring or Subscription billing for this appointment type.
  4. Choose the billing interval (for example, weekly, monthly, or another frequency) according to your service.
  5. Save your settings to apply the recurring payment configuration to the widget.

Once enabled, clients who book through this widget will not only schedule an appointment but also agree to an ongoing charge that repeats according to the configured interval.

Step 5: Customize the Client Experience in GoHighLevel

To reduce confusion and improve conversions, you should clearly communicate that the appointment includes recurring billing.

  • Edit the booking widget header and description to explain that a subscription or repeating charge is involved.
  • Use form fields to capture any additional information required for the recurring service.
  • Adjust confirmation messages and email/SMS notifications so they mention the recurring payment arrangement.
  • Test the entire flow as if you were a customer to make sure the recurring details are obvious and accurate.

This clear communication can help minimize cancellations and disputes by making sure customers know they are signing up for repeated charges.

Step 6: Test Your GoHighLevel Recurring Appointment Workflow

Before sending traffic to your new recurring booking widget, verify that everything works as intended from both the scheduling and billing perspectives.

  1. Open the public link to the booking widget connected to your recurring calendar.
  2. Complete a test booking using a test or low-cost product to verify payment is required.
  3. Confirm that the payment is processed by your connected payment gateway.
  4. Check the appointment record inside the GoHighLevel calendar to ensure it is booked correctly.
  5. Review the subscription or recurring charge details in your payment gateway and in the associated contact record.

If any step fails, revisit the calendar, payment, and widget settings to confirm the product, gateway, and recurring options are all properly linked.

Managing Clients and Subscriptions in GoHighLevel

Once recurring appointments are live, you will need to manage client subscriptions and adjust them when necessary.

  • Use the contacts area to locate clients who have active recurring appointments.
  • Monitor their payment history to ensure charges are going through successfully.
  • Pause, cancel, or modify subscriptions directly in your payment gateway if a client requests changes.
  • Update calendar availability if you scale your service or add more team members.

This ongoing management ensures your recurring appointment system continues to run smoothly and reliably.

Best Practices for GoHighLevel Recurring Appointment Payments

To get the most out of recurring appointment payments with GoHighLevel, consider the following best practices:

  • Offer clear terms of service and cancellation policies on your booking page.
  • Send reminder notifications before each rebill or appointment where possible.
  • Use tags or pipelines to track recurring clients separately from one-time bookings.
  • Regularly review revenue reports and subscription churn inside your payment platform and CRM.

Combining these practices with a well-configured booking widget can significantly improve retention and cash flow.

Helpful Resources for GoHighLevel Users

For a deeper technical reference on collecting payments with recurring appointments in the booking widget, you can review the official GoHighLevel documentation at this support article. It provides platform-specific screenshots and interface details that complement this how-to guide.

If you need strategic help implementing recurring offers, funnels, or CRM automations around your booking system, you can also explore expert services at Consultevo, which focuses on advanced implementations and optimization.

Conclusion: Streamline Recurring Billing with GoHighLevel

By connecting a calendar to a product, enabling payment collection, and turning on recurring billing in the booking widget, you can transform GoHighLevel into a powerful recurring revenue engine for your service business. Use the steps in this guide to set up and test your workflow, then refine client messaging and subscription management to maximize long-term results.

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