GoHighLevel ShipStation Setup Guide

How to Set Up GoHighLevel ShipStation Integration

Using ClickUp or any other project management tool alongside GoHighLevel is common for ecommerce teams, but you still need a reliable way to connect your store with shipping. This step-by-step guide shows you how to set up the ShipStation integration so GoHighLevel can send orders into ShipStation for fulfillment without manual work.

Follow the instructions below to connect your ecommerce store, configure ShipStation, and link it all together inside your GoHighLevel account.

Requirements for GoHighLevel ShipStation Integration

Before you start, make sure the following requirements are in place so the GoHighLevel connection to ShipStation works smoothly:

  • An active GoHighLevel account with admin or appropriate permissions.
  • An active ShipStation account with access to API settings.
  • An ecommerce store supported by the GoHighLevel system and connected within your account.
  • Access to the settings area in both GoHighLevel and ShipStation.

Once these items are ready, you can move ahead with the setup process.

Step 1: Prepare ShipStation for GoHighLevel

The first step is to ensure ShipStation is prepared to accept orders that will be sent from GoHighLevel.

  1. Log in to your ShipStation account as an administrator.

  2. Go to the Account Settings area (usually accessed via the gear or settings icon in the top navigation).

  3. Locate the API Settings section in ShipStation.

  4. Generate or copy your existing API Key and API Secret. These will be used later in GoHighLevel to authenticate the integration.

  5. Confirm your default shipping carriers and services are properly configured in ShipStation so imported orders can be fulfilled without extra manual setup.

Keep the API credentials handy; you will need them in the next steps when configuring GoHighLevel.

Step 2: Connect Your Store Inside GoHighLevel

To send orders to ShipStation, your ecommerce store must first be connected and recognized inside GoHighLevel.

  1. Sign in to your GoHighLevel account.

  2. Navigate to the location or sub-account where your ecommerce store is set up.

  3. Open the Settings area for that account.

  4. Look for the section related to Integrations or Ecommerce, depending on the current GoHighLevel layout.

  5. Confirm that your ecommerce store (such as Shopify, WooCommerce, or another supported platform) is already integrated and syncing orders into GoHighLevel.

If your store is not yet connected, follow the built-in prompts in GoHighLevel to authorize the store integration before continuing with ShipStation.

Step 3: Enable ShipStation Integration in GoHighLevel

With ShipStation prepared and your store linked, you can enable the ShipStation integration within GoHighLevel.

  1. Inside GoHighLevel, return to the Settings area of your location.

  2. Go to the Integrations section where shipping or ecommerce integrations are listed.

  3. Find the option for ShipStation. This is where the systems are connected.

  4. Click the action to Connect or Configure ShipStation.

  5. When prompted, enter your ShipStation API Key and API Secret that you collected earlier.

  6. Save the settings to establish the secure link between GoHighLevel and ShipStation.

If the credentials are correct, GoHighLevel will confirm that the ShipStation integration is active and ready to use.

Step 4: Map GoHighLevel Store to ShipStation

After enabling the integration, you need to map the correct store and ensure orders coming from GoHighLevel are properly routed in ShipStation.

  1. Still in the GoHighLevel integration settings, select the ecommerce store you want to sync with ShipStation.

  2. Choose the corresponding store or channel within your ShipStation account, if mapping options are provided.

  3. Confirm how order details such as customer name, address, items, and totals will be passed from GoHighLevel to ShipStation.

  4. Save your mapping settings.

Correct mapping ensures every order created in GoHighLevel is automatically sent to the intended store view or channel in ShipStation for fulfillment.

Step 5: Test Orders from GoHighLevel to ShipStation

Before relying on the integration for live customers, test it with a sample order in GoHighLevel.

  1. Create a test order in your connected ecommerce store or directly through your GoHighLevel ecommerce flow.

  2. Confirm that the order appears in the GoHighLevel orders area.

  3. Wait a short time for the sync to run, or manually trigger any available sync option inside GoHighLevel if present.

  4. Log back into ShipStation and verify that the test order has been imported successfully.

  5. Check that product details, quantities, and customer shipping information appear correctly.

If anything looks incorrect, return to the GoHighLevel integration settings and adjust the mapping or credentials, then run another test order.

Managing Orders After GoHighLevel Integration

Once the connection is stable, the typical workflow between GoHighLevel and ShipStation becomes straightforward.

  • Customers place orders through your ecommerce store connected to GoHighLevel.

  • Orders sync into GoHighLevel, where you can track status and customer details.

  • Through the integration, those orders are automatically sent to ShipStation for label creation and shipment management.

  • ShipStation manages carrier selection, shipping labels, and fulfillment tracking.

  • Shipping updates can flow back into your customer communications managed inside GoHighLevel.

This process reduces manual data entry and keeps shipping operations centralized in ShipStation while marketing and CRM workflows remain in GoHighLevel.

Tips to Optimize GoHighLevel and ShipStation

To get the best results from the GoHighLevel and ShipStation integration, keep these tips in mind:

  • Regularly review your ShipStation automation rules to match how orders arrive from GoHighLevel.

  • Standardize product SKUs in your ecommerce store so GoHighLevel and ShipStation interpret items consistently.

  • Monitor your first few weeks of orders closely to catch any mapping or data issues early.

  • Use GoHighLevel workflows to notify customers when ShipStation updates order status, such as shipped or delivered.

Troubleshooting GoHighLevel ShipStation Integration

If you run into problems, use the following checks:

  • Reconfirm your ShipStation API Key and Secret are active and correctly entered in GoHighLevel.

  • Verify that your ecommerce store is still connected and authorized in both systems.

  • Check ShipStation for any error messages related to order imports.

  • Review the official GoHighLevel ShipStation setup instructions to ensure all steps were followed correctly.

You can reference the original integration article here: GoHighLevel ShipStation setup instructions.

Learn More Beyond GoHighLevel Setup

If you want to go further and improve funnels, marketing automation, and ecommerce optimization that leverage GoHighLevel, you can explore additional resources and consulting services. A useful place to start is Consultevo, which focuses on systems, automation, and digital growth strategies.

With your GoHighLevel and ShipStation integration properly configured, your ecommerce store can automatically move orders into a powerful shipping workflow, freeing your team to focus on marketing, customer relationships, and scaling your business.

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