GoHighLevel Survey Payments Guide

GoHighLevel makes it easy to collect payments directly inside your surveys, similar to how you might manage work in ClickUp for projects. By integrating your payment gateway and adding product-based fields, you can turn any survey into a simple checkout form for one-time payments or recurring subscriptions.

This how-to article walks you step-by-step through configuring payments, connecting products, and using the built-in calculator so you can sell offers, digital products, or services straight from your GoHighLevel surveys.

Prerequisites for GoHighLevel Survey Payments

Before you add payment fields to a survey, make sure the following requirements are completed inside your GoHighLevel account:

An active GoHighLevel sub-account (location) where you will build the survey.
A connected payment gateway such as Stripe or PayPal in that sub-account.
Products created under the Payments > Products section.
Basic familiarity with the Survey Builder.

If any of these elements are missing, set them up first so the payment options will appear correctly when you edit the survey.

Step 1: Connect Payments in GoHighLevel

To start using survey payments, you must connect a payment processor to your GoHighLevel location:

Log in to your GoHighLevel account and select the desired sub-account.
Navigate to Payments in the left-hand menu.
Go to the Integrations or Settings tab for gateways.
Connect your preferred gateway (such as Stripe or PayPal) by following the on-screen instructions.
Ensure the connection shows as active before continuing.

Once your gateway is connected, you can start attaching products to surveys and charging customers directly from a single, streamlined form.

Step 2: Add or Configure Products in GoHighLevel

The survey payment elements are product-based. You need at least one product to use payment fields effectively in GoHighLevel.

In your GoHighLevel sub-account, go to Payments > Products.
Click + New Product or edit an existing product.
Set the product name, description, and price.
Choose the billing type (one-time or recurring, depending on your offer).
Save the product so it is available later in the survey builder.

Repeat these steps for every service, package, or subscription you plan to sell through GoHighLevel surveys.

Step 3: Open the GoHighLevel Survey Builder

With payments and products configured, you can now build or edit your survey form:

Inside your GoHighLevel location, navigate to Sites or Surveys depending on your menu layout.
Select Surveys and open the Survey Builder.
Either create a new survey or edit an existing one where you want to add payment collection.

The builder allows you to combine standard form questions with payment elements, creating a seamless user experience that collects both data and revenue in a single GoHighLevel survey.

Step 4: Add Payment Elements to Your GoHighLevel Survey

The core of this process is the payment-specific fields you can drag into your survey layout. These draw from the products already set up in your GoHighLevel Payments section.

GoHighLevel Product Selection Fields

Use the product-related fields to let respondents select what they want to buy:

Single Product – Allows the user to select one product from a list or a predefined product.
Multiple Products – Allows the user to pick more than one product, perfect for bundles or add-ons.
Product Variants – Lets you offer versions of a product (such as sizes or tiers) and connect each variant to a different price.

Drag the appropriate field into your survey and configure which products it should display from your GoHighLevel product list.

GoHighLevel Payment Method & Billing Details

After choosing products, customers must be able to pay securely. Add fields that handle the payment method and billing information:

Payment Method – Collects card or gateway details depending on your connected provider.
Billing Information – Collects name, address, email, and other details needed for receipts or invoices.
Order Summary – Shows the user what they selected, quantities, and the subtotal.

These elements help create a clear checkout experience directly inside your GoHighLevel survey, reducing friction for the respondent.

Step 5: Use the GoHighLevel Survey Calculator

The Survey Builder includes a calculator that can dynamically compute totals, discounts, or complex pricing rules based on user selections.

Enabling the Calculator in GoHighLevel

In your survey editor, locate the Calculator or Advanced section.
Enable the calculator if it is not already active.
Define variables linked to product fields, quantities, or custom numerical inputs.

With the calculator active, you can generate dynamic totals in real time as users interact with your payment survey.

Creating Pricing Rules and Formulas

Use formulas to shape the final amount charged. Common calculator use cases include:

Multiplying quantity fields by a base price.
Adding surcharges or service fees.
Applying coupon-style discounts for specific answers.
Displaying a live total in an Order Summary field.

Once configured, the calculator automatically passes the final total to your payment gateway when the GoHighLevel survey is submitted.

Step 6: Configure Submission and Payment Settings

After setting products and calculations, adjust the submit behavior and post-payment actions:

In the survey settings, choose what happens after a successful payment, such as redirecting to a thank-you page or showing a confirmation message.
Confirm that the Submit button triggers both form submission and payment capture.
Ensure required fields, especially payment method and billing info, are set as mandatory.
Optionally, tag contacts or add them to specific workflows or campaigns once they complete the GoHighLevel survey.

These settings help tie your payment survey into the rest of your marketing automation and CRM processes.

Step 7: Test Your GoHighLevel Payment Survey

Always run a full test before sharing the survey with real customers:

Open the survey in preview or live mode.
Fill in all fields as a user would, selecting products and entering payment details.
Verify that the calculator updates totals correctly.
Submit the form and confirm that payment is processed by your gateway.
Check that a contact is created or updated in your GoHighLevel CRM, and that any automations are triggered as expected.
Review the transaction inside the Payments section to ensure the amount and product details are accurate.

If something is not working, revisit the product configuration, calculator formulas, or payment gateway connection until the full flow is successful.

Best Practices for GoHighLevel Survey Payments

To get the most from your payment-enabled surveys, keep these tips in mind:

Use clear labels and descriptions on product fields so buyers know exactly what they are choosing.
Keep your survey short when it includes payments; avoid unnecessary questions near the checkout step.
Show an order summary before the payment method field to reduce confusion and refunds.
Combine tags and workflows to automatically onboard new buyers inside GoHighLevel.
Monitor payment reports to track which surveys and offers convert best.

Over time, you can refine your questions, layout, and pricing logic to increase completion rates and revenue from your surveys.

Additional Resources for GoHighLevel Users

For more technical details about survey payments and calculator setup, review the official documentation on the GoHighLevel help center at this payments integration guide.

If you need implementation strategy, funnel design, or advanced automation consulting around GoHighLevel, you can also explore specialized services at Consultevo.

By following the steps above, you can confidently turn any standard survey into a powerful payment form inside GoHighLevel, allowing you to sell products, collect fees, and automate fulfillment with a fully integrated workflow.

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