GoHighLevel Survey Submitted Workflow Trigger Guide

If you use ClickUp or other project tools alongside GoHighLevel, automating survey follow-up can save a lot of time. This guide explains how to set up and use the Survey Submitted trigger in GoHighLevel workflows so that every new survey response can launch the right automated actions.

The Survey Submitted trigger activates a workflow whenever a contact submits a selected survey. You can then send emails, assign tasks, update records, or launch nurture sequences based on that submission.

What the GoHighLevel Survey Submitted Trigger Does

The Survey Submitted trigger in GoHighLevel watches for completed survey forms and automatically starts a workflow when a submission occurs. This allows you to build structured, automated responses to new survey data.

Key points about this trigger:

• Activates when a contact submits a selected survey.
• Can be limited to specific calendars connected to the survey.
• Supports filters based on survey fields and answers.
• Works for both internal and external surveys built in GoHighLevel.

By using this trigger correctly, you ensure your survey follow-up is consistent and immediate.

How to Add the Survey Submitted Trigger in GoHighLevel

Follow these steps to add the Survey Submitted trigger to a workflow inside GoHighLevel:

1. Open your Workflows area in your GoHighLevel account.

2. Create a new workflow or open an existing workflow that should start when a survey is submitted.

3. Click Add New Workflow Trigger (or the trigger section if a trigger already exists).

4. From the trigger options list, select Survey Submitted.

5. Save the workflow once you finish configuring the trigger and related actions.

After you select this trigger, you can configure settings for surveys, calendars and filters based on the answers provided.

GoHighLevel Survey Submitted Trigger Configuration Options

Once you choose the Survey Submitted trigger in GoHighLevel, you will see several configuration fields. Each one helps narrow down when the workflow should actually run.

GoHighLevel Survey Selection

The Survey field defines which specific survey should activate the workflow.

• Survey: Choose the survey that must be submitted to fire the workflow.

Only submissions for the selected survey will trigger this workflow. If you have multiple surveys in GoHighLevel, you can create separate workflows and triggers for each one.

GoHighLevel Calendar Filter (Survey-Based)

If the survey is used in combination with appointments, the Calendar field lets you narrowly target survey submissions from certain booking calendars.

• Calendar: Select one or more calendars related to the survey where submissions should launch the workflow.

This is useful when the same survey is attached to different appointment types or teams and you only want automation to run for specific calendars.

Using Filters with the GoHighLevel Survey Submitted Trigger

Filters allow you to qualify or disqualify entries so that only the right contacts enter your workflow after a survey submission.

Where to Add Filters

In the Survey Submitted trigger configuration in GoHighLevel, look for the Filters section. Here you can add conditions based on survey fields and values.

Available Filter Options

For the Survey Submitted trigger, you can filter by:

• Survey Name – Match against one or more survey names.
• Survey ID – Use the internal survey identifier when you need a precise match.
• Custom Fields that belong to the survey submission:

Custom field-based filters allow you to use answer data inside the trigger. This is very powerful when segmenting respondents.

GoHighLevel Survey Custom Field Filters

You can filter workflow enrollment based on specific answers recorded in custom fields tied to the survey. For example:

• Only enroll contacts who choose a particular option in a multiple-choice question.
• Filter out contacts whose numeric answers are below or above a threshold.
• Trigger different follow-up workflows based on selected interests or preferences.

To set this up, add a filter in the trigger, select the appropriate custom field, choose a comparison operator (such as equals, contains, greater than, less than) and then enter the value you want to match.

Practical Use Cases for GoHighLevel Survey Triggers

The Survey Submitted trigger in GoHighLevel opens many automation possibilities. Common use cases include:

• Post-appointment feedback: Launch an email sequence after a client completes a satisfaction survey.
• Lead qualification: Automatically tag and route leads based on survey answers indicating budget, timeline, or interest level.
• Onboarding workflows: Start a tailored onboarding sequence once a new client submits an intake survey.
• Segmentation: Add contacts to specific lists or campaigns based on survey responses.

All of these rely on the Survey Submitted trigger plus well-configured filters in GoHighLevel.

Tips for Managing Survey Workflows in GoHighLevel

To get the best results from survey automation, use these practical tips:

• Name surveys clearly so they are easy to identify in the trigger dropdown.
• Document your custom fields to avoid confusion when building filters and conditions.
• Test workflows by submitting sample surveys and confirming that the workflow triggers correctly.
• Avoid overlapping triggers by making sure different workflows do not unintentionally process the same survey submission in conflicting ways.

Proper planning and clean naming conventions inside GoHighLevel make your automation easier to maintain.

Troubleshooting GoHighLevel Survey Submitted Triggers

If your workflow is not starting after a survey response, check the following:

• Confirm the correct Survey is selected in the trigger.
• Check the Calendar field, if used, to ensure the submission’s calendar matches the trigger’s configuration.
• Review filters to make sure they are not too restrictive.
• Submit a test response using the same email address and survey to reproduce the issue.
• Verify the workflow is published and not in a draft or inactive state.

If you need more detailed platform documentation, you can review the original GoHighLevel help article at this official support page.

Next Steps and Additional GoHighLevel Resources

Once your Survey Submitted trigger is working, expand your automation by combining it with other workflow actions such as:

• Sending confirmation or thank-you emails.
• Creating tasks for your team to review responses.
• Updating opportunity stages based on survey answers.
• Adding contacts to long-term nurture campaigns.

For strategic implementation, optimization, or broader CRM and marketing automation help around GoHighLevel, you can explore consulting resources like Consultevo for more guidance.

By correctly configuring the Survey Submitted trigger in GoHighLevel, you ensure that every survey response automatically flows into a consistent, efficient workflow that supports lead management, client success and ongoing engagement.

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