GoHighLevel TikTok DM Automation Guide

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GoHighLevel TikTok DM & Comment Automation

If you are moving from ClickUp task workflows into social media funnels, connecting TikTok with GoHighLevel lets you turn comments and DMs into leads automatically. This how-to guide walks you through every step of enabling TikTok DMs and comment automations so your account can reply, tag contacts, and launch workflows without manual effort.

The process is handled directly inside your GoHighLevel sub-account and TikTok account, using the official integration and a few configuration steps. Follow the instructions below to connect, authorize, and automate safely.

What You Need Before Using GoHighLevel TikTok Automations

Before setting up TikTok DMs and comment automations in GoHighLevel, verify the following requirements:

  • You have a TikTok for Business account.
  • You are an admin or owner of the TikTok account.
  • You can log into your GoHighLevel sub-account where you want the integration.
  • You have permission to edit integrations and workflows in that sub-account.

Meeting these prerequisites ensures the TikTok connection works without errors and that GoHighLevel can access messages and comments correctly.

How to Connect TikTok to GoHighLevel

To start automating TikTok messages and comments, you must first connect TikTok to your GoHighLevel sub-account.

Step 1: Open the GoHighLevel Integrations Page

  1. Log in to your GoHighLevel account.
  2. Navigate to the appropriate sub-account where you want TikTok automations.
  3. From the left-hand menu, go to Settings.
  4. Select Integrations from the settings sidebar.

This page is where all social and messaging integrations for GoHighLevel are managed.

Step 2: Connect Your TikTok Account

  1. On the Integrations page, locate the TikTok section.
  2. Click the button to Connect your TikTok account.
  3. A TikTok login window will open in a new tab or pop-up.
  4. Log into the TikTok account you want to use with GoHighLevel.

If you manage multiple TikTok accounts, double-check that you are connecting the account that will receive DMs and comments you want to automate.

Step 3: Grant TikTok Permissions to GoHighLevel

  1. After logging into TikTok, you will see a permission screen requesting access for GoHighLevel.
  2. Review the permissions requested, which generally include:
  • Access to your TikTok profile and basic account data.
  • Permission to read and send DMs on your behalf.
  • Permission to read comments and interact with them.
  1. Click Authorize or Allow to grant these permissions.
  2. When authorization is completed, you will be redirected back to the GoHighLevel Integrations page.

Your TikTok account should now show as Connected inside GoHighLevel.

Enabling TikTok DM & Comment Automations in GoHighLevel

Once TikTok is connected, you can use GoHighLevel workflows to automate direct messages and comment responses from your TikTok content.

How TikTok DMs Work with GoHighLevel

After integration, TikTok direct messages can appear as conversations within your GoHighLevel sub-account. This allows you to:

  • See incoming TikTok DMs alongside other channels such as SMS and email.
  • Trigger workflows when a new DM arrives.
  • Send automated or manual replies through the conversations area.

The conversation data is synced based on permissions given during the TikTok authorization step.

How TikTok Comment Automations Work in GoHighLevel

Comment automations allow GoHighLevel to listen to comments on your TikTok posts and then take automated actions. Common actions include:

  • Auto-reply to a comment publicly.
  • Send a TikTok DM based on a specific keyword in a comment.
  • Create or update a contact record when someone comments.
  • Trigger workflows for nurturing or follow-up sequences.

These automations work best when combined with clear calls to action in your TikTok videos, such as asking viewers to comment a keyword.

Creating a TikTok Comment Automation Workflow in GoHighLevel

Use the workflows feature inside GoHighLevel to build your TikTok comment automations.

Step 1: Create a New Workflow

  1. Go to your GoHighLevel sub-account.
  2. Click on Automation or Workflows in the left menu.
  3. Click + New Workflow to create a new automation.
  4. Choose to start from Scratch or from a relevant template, if available.

Using a scratch workflow gives you full control over how TikTok comments are handled.

Step 2: Add the TikTok Trigger

  1. Within the workflow, click Add Trigger.
  2. Look for the TikTok-related trigger (for example, new comment or new DM, based on the options provided in your GoHighLevel interface).
  3. Select the trigger and configure the conditions, such as:
  • Specific TikTok account (if more than one is connected).
  • Comment keyword or phrase to watch for.
  • Whether to fire for all comments or only new ones.

Save the trigger so that the workflow starts whenever the defined TikTok event occurs.

Step 3: Configure Workflow Actions

After adding the trigger, define the actions that GoHighLevel should take when someone comments or sends a DM.

  1. Click + Add Action inside the workflow builder.
  2. Choose from actions such as:
  • Send Message to start a TikTok DM reply.
  • Create/Update Contact to add the commenter to your CRM.
  • Add Tag to mark the source as TikTok.
  • Add to Campaign or Workflow for further nurturing.
  1. Customize the message content, including any links, offers, or follow-up prompts.
  2. Optionally, add delays, conditions, or if/else logic to tailor your automation.

Test your workflow with a sample comment or DM to confirm that the automation behaves as expected.

Managing TikTok Conversations in GoHighLevel

Once your workflow is live, TikTok interactions will start flowing into your GoHighLevel conversation inbox.

  • Go to the Conversations section to see incoming TikTok messages.
  • Use filters to view TikTok-only conversations, if available.
  • Reply manually when needed alongside the automated sequences.

This unified view helps your team manage TikTok leads alongside other channels without leaving GoHighLevel.

Troubleshooting GoHighLevel TikTok Automations

If your TikTok DMs or comment automations are not working in GoHighLevel, try these checks:

  • Verify that the TikTok integration status shows as Connected in Settings > Integrations.
  • Confirm that the correct TikTok account is authorized.
  • Ensure that the workflow trigger is active and set to the right TikTok event.
  • Check that your workflow is Published, not in draft.
  • Review your TikTok privacy and messaging settings to allow DMs and comments.

If problems continue, you can compare your setup with the official documentation on the GoHighLevel help center.

Official GoHighLevel TikTok Documentation

For the most accurate, up-to-date technical details and screenshots, refer to the official article on TikTok DMs and comment automation directly from the GoHighLevel support portal:

Official TikTok DMs & Comment Automations Guide

This resource is maintained by the GoHighLevel product and support teams and reflects the latest interface changes and feature updates.

Next Steps and Optimization

After your integration is working, optimize your TikTok strategy in GoHighLevel by:

  • Creating multiple workflows for different keyword comments.
  • Tagging contacts by campaign or video type.
  • Connecting TikTok leads into email or SMS nurturing funnels.
  • Tracking conversion performance inside your GoHighLevel reports.

Agencies and businesses that want done-for-you configuration, audit, or optimization of their GoHighLevel setup can also work with specialized consultants like Consultevo for implementation and workflow design.

By following this step-by-step guide and leveraging the official documentation, you can confidently connect TikTok and build reliable DM and comment automations inside GoHighLevel to turn engagement into measurable results.

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