GoHighLevel Video Tracking Workflows

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GoHighLevel Video Tracking Workflows

ClickUp users who also manage marketing automation will find that GoHighLevel offers a powerful workflow trigger for video tracking. By connecting your videos to automated sequences, you can trigger follow-ups based on how long contacts watch a video, helping you close more deals and improve engagement.

This guide explains how to use the video tracking trigger inside GoHighLevel workflows, which platforms are supported, and how to configure conditions for accurate tracking.

What Is the GoHighLevel Video Tracking Trigger?

The video tracking trigger in GoHighLevel is a workflow trigger that activates when a contact watches a tracked video. It allows you to automate actions and follow-up messages based on how much of the video the contact has viewed.

When enabled, this trigger sends event data into your workflow every time a tracked video is played by a known contact on a supported platform. You can then use that data to route leads, send emails, update opportunities, and more.

Supported Video Platforms in GoHighLevel

The video tracking trigger in GoHighLevel relies on specific integrations. Only videos from select providers can generate tracking events in your workflows.

Current Supported Platforms

  • HighLevel Video (native video hosting inside the platform)
  • Vimeo

Videos from these platforms can be used with the workflow trigger video tracking feature. You must embed or present the video using the approved methods for tracking to work correctly.

Unsupported Video Sources

Other video providers or direct file uploads that are not part of HighLevel Video or Vimeo will not generate video tracking events in GoHighLevel workflows. For accurate tracking, ensure that your marketing and sales funnels use only supported sources.

How the GoHighLevel Video Tracking Trigger Works

The workflow trigger video tracking listens for play events from your supported videos and sends information to the workflow about the viewer and their watch progress. This allows you to build conditional logic around engagement.

Key data points that can be used in conditions include:

  • Which video was watched
  • How long the contact watched (percentage viewed)
  • When the viewing event occurred

Once the trigger receives a video event, the contact can enter your workflow immediately. From there, you can branch your automation based on how much of the video they actually consumed.

Setting Up the GoHighLevel Workflow Video Tracking Trigger

Use the following steps to configure the video tracking trigger inside a workflow. These steps summarize the process outlined in the official documentation at the GoHighLevel help article.

Step 1: Create or Open a Workflow in GoHighLevel

  1. Navigate to the Automation or Workflows section in your account.
  2. Create a new workflow or open an existing workflow where you want to track video engagement.
  3. Ensure that the workflow is connected to the correct sub-account or location.

Step 2: Add the Video Tracking Trigger

  1. Inside the workflow, click to add a new trigger.
  2. From the trigger options list, choose the Video Tracking trigger (often listed under event-based triggers).
  3. Confirm that the trigger is added to the top of the workflow so that contacts can be enrolled as soon as they meet the video event condition.

Step 3: Select the Video Source

  1. Within the trigger settings, choose the supported platform, such as HighLevel Video or Vimeo.
  2. Select the specific video or define how the video should be matched (for example, by video ID or a list of videos).
  3. Make sure the video is correctly configured and embedded in your funnel pages, websites, or emails, depending on your use case.

Step 4: Configure Watch Duration Conditions

To make the video tracking trigger more targeted, you can define conditions based on how much of the video the contact watched.

  1. In the trigger or in subsequent workflow steps, set a condition for the percentage watched.
  2. Common examples include:
    • Watched at least 25%
    • Watched at least 50%
    • Watched at least 75% or 100%
  3. Use these thresholds to qualify leads and decide the type of follow-up they should receive.

Using GoHighLevel Video Tracking in Workflow Logic

After the trigger is configured, you can use conditions and branches in your workflow to tailor your automation. This is where GoHighLevel video tracking becomes especially powerful.

Example: Follow-Up Based on Watch Percentage

A simple structure might look like this:

  1. Trigger: Video Tracking event for a specific video.
  2. If/Else Condition: Did the contact watch at least 50% of the video?
  3. Branch A (Yes):
    • Send a high-intent follow-up email.
    • Notify a sales representative.
    • Move the contact to a later stage in your pipeline.
  4. Branch B (No):
    • Send a reminder email with a link to rewatch the video.
    • Add the contact to a nurturing sequence.

Other Automation Ideas in GoHighLevel

  • Update custom fields with last video watched or highest percentage completed.
  • Trigger a tag for highly engaged viewers and segment them into special campaigns.
  • Stop other nurturing workflows when a contact fully watches a key sales video.

Best Practices for GoHighLevel Video Tracking

To get reliable data and useful automation from your video tracking setup, follow these best practices.

Ensure Contacts Are Identified

For tracking to work, GoHighLevel must know who is watching the video. Make sure that:

  • Contacts are tagged or identified via forms, opt-ins, or links that include tracking parameters.
  • Videos are viewed on pages or emails that are connected to your sub-account.

Use Clear Naming for Videos and Workflows

Because you may build multiple workflows around different videos, use consistent naming for:

  • Videos in HighLevel Video or Vimeo
  • Workflow names and triggers
  • Conditions such as “Watched 50% – Webinar A”

This will help your team quickly understand which automations are tied to each asset inside GoHighLevel.

Test Your Workflow Before Going Live

Before sending traffic, test your workflow thoroughly:

  • Use a test contact and watch the video under normal conditions.
  • Confirm the workflow trigger fires as expected.
  • Check that the subsequent actions (emails, SMS, pipeline updates) are executed and logged properly.

Where to Learn More About GoHighLevel Video Tracking

For deeper technical details, variations, and visual examples of the interface, review the original documentation on the official support portal here: Workflow Trigger Video Tracking.

If you need strategic help implementing funnels, workflows, and video tracking using GoHighLevel, you can also explore expert services and tutorials at Consultevo.

By correctly setting up the video tracking trigger, defining meaningful watch thresholds, and building smart conditional logic, you can turn every key video into a powerful automation entry point inside GoHighLevel and drive more targeted, timely communication with your leads and customers.

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