View Custom Form Submissions in GoHighLevel Appointments
If you manage forms for ClickUp projects, sales funnels, or client onboarding, knowing where to see responses inside GoHighLevel is essential. This guide shows you step-by-step how to view custom form submissions directly in the appointment side drawer so you can review data quickly and keep your workflow organized.
The process is straightforward once you know where to look, and it works for teams, agencies, and individual users who rely on automation and detailed appointment data.
What You Need Before Using GoHighLevel Form Views
Before you can see custom form submissions in your GoHighLevel appointment side drawer, make sure you have a few basics in place:
- An active GoHighLevel account with access to Calendars.
- At least one custom form created and saved.
- A calendar configured to use that custom form for booking.
- At least one appointment booked using the form.
Once those are ready, every new appointment that uses the connected form will have its submissions available to view.
Where GoHighLevel Shows Appointment Form Submissions
Custom form responses for booked appointments appear in the appointment side drawer. This side drawer is accessible from the main Calendar area inside your account. Each appointment record can display all mapped custom fields captured by your form.
The data you see depends entirely on which fields were added to the custom form and how those fields were mapped in your account settings.
Step-by-Step: Open the GoHighLevel Appointment Side Drawer
Follow these steps to access the side drawer where your form submissions are stored:
- Log in to your GoHighLevel account.
- In the left-hand navigation menu, click on “Calendars.”
- Make sure you are on the correct calendar where the appointment was booked.
- Locate the appointment that was created using your custom form.
- Click the appointment entry on the calendar view to open the appointment side drawer.
Once the side drawer opens, you will see various details about that appointment, including contact information, time, and associated custom fields.
How GoHighLevel Displays Custom Form Fields
In the appointment side drawer, the custom form submissions appear in a dedicated section that shows each mapped field and the value submitted by the contact.
Typical examples of custom fields you might see include:
- Project or service type requested.
- Budget or pricing range.
- Preferred communication channel.
- Qualifying questions or screening data.
- Notes or context from the prospect.
Every time a new appointment is booked with that form, GoHighLevel will store the responses and display them in the same section of the side drawer for quick review.
View Custom Form Submissions in GoHighLevel: Detailed Flow
Here is a more detailed view of how to work with these submissions inside the appointment record:
- Open the appointment from the Calendar as described earlier.
- Scroll within the side drawer until you see the area that lists custom fields or form submissions.
- Identify key fields relevant to your workflow, such as qualification questions or service choices.
- Use the information to prepare for the call, assign internal tasks, or update pipelines.
- Edit contact details if needed, based on the form data you see.
This makes it much easier to keep all appointment-related context in one place, instead of switching between multiple tools or email threads.
Why Use GoHighLevel Appointment Form Views
Using the appointment side drawer to review submissions offers several operational benefits:
- Faster pre-call research because everything about the prospect is visible in a single panel.
- Better lead qualification due to seeing detailed answers to your custom questions.
- Improved internal coordination as team members can quickly understand the context of each booking.
- Reduced data entry because responses are automatically associated with the appointment and contact record.
These advantages help agencies and businesses that rely on structured intake processes and consistent reporting.
Tips for Optimizing GoHighLevel Custom Form Submissions
To get the most value from your appointment form data, follow these practical tips:
Design GoHighLevel Forms Around Your Workflow
- Include only questions that you actually use for qualification or routing.
- Group related questions logically to improve user completion rates.
- Use clear labels for custom fields so the side drawer display is easy to scan.
Map Custom Fields Correctly in GoHighLevel
- Ensure each question is mapped to a meaningful custom field.
- Avoid duplicate fields with similar names to reduce confusion later.
- Test the entire booking flow from form submit to appointment view.
Use GoHighLevel Submissions for Follow-Up
- Reference form answers during calls or meetings to personalize conversations.
- Trigger automations based on specific responses where applicable.
- Segment contacts using form data for targeted campaigns.
Troubleshooting Missing Form Submissions in GoHighLevel
If you do not see expected data in the appointment side drawer, run through these checks:
- Confirm the right form is attached to the calendar used to book the appointment.
- Verify custom field mapping so each question is tied to a field that displays for the contact.
- Check a new test appointment to ensure the behavior is consistent.
- Review permissions for your user to make sure you can view those fields.
If issues persist, compare your configuration with the official instructions on the platform’s help center.
Official GoHighLevel Documentation Reference
For full original documentation about viewing custom form submissions in the appointment side drawer, you can consult the official support article here: View Custom Form Submissions (Appointment Side Drawer).
That page outlines the core behavior of the feature and can be helpful if you need visual references or you want to validate that your account functions as expected.
Next Steps: Improve Your Workflow Around GoHighLevel
Once you are comfortable viewing form submissions in the appointment side drawer, consider building a more complete operating system around your sales and operations data.
For advanced strategy, implementation guidance, and automation help centered on GoHighLevel and related tools, you can explore consulting resources at Consultevo. They specialize in optimizing client journeys, forms, and appointment pipelines.
By combining clear custom forms with a disciplined review process in the appointment side drawer, you can turn every GoHighLevel booking into a richer, more informed interaction and streamline how your team handles new leads.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
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