Create a GoHighLevel Voice AI Widget

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How to Create an Embedded Voice AI Chat Widget in GoHighLevel

If you use ClickUp or other project tools to manage client implementations, setting up a Voice AI chat widget in GoHighLevel is a powerful way to automate lead capture and qualification on your website. This guide walks you step by step through creating, customizing, and embedding the Voice AI widget inside your GoHighLevel account so visitors can interact by voice or text in real time.

The embedded Voice AI widget lives directly on your site and connects to your workflows, forms, and pipelines. Follow the instructions below to configure it correctly and make sure it matches your brand and funnel strategy.

Accessing the Voice AI Widget in GoHighLevel

Before you can embed the widget, you need to locate the Voice AI section in GoHighLevel and create the widget from there.

  1. Log in to your GoHighLevel account as an admin or user with the correct permissions.

  2. From the left-hand menu, navigate to the Voice AI or AI section provided in your sub-account.

  3. Select the option to create or manage an Embedded Voice AI Chat Widget. This section is dedicated to configuring the widget that will appear on your website.

Once inside the Voice AI widget builder, you can define the behavior, appearance, and trigger conditions before copying the embed code to your site.

Configuring the Voice AI Chat Widget in GoHighLevel

Within GoHighLevel, the widget configuration screen lets you control how the widget looks and behaves for your visitors. Carefully set each area to match your brand and conversion goals.

Set basic widget details in GoHighLevel

  1. Give your widget a clear Name so you can recognize it later (for example, “Main Website Voice AI”).

  2. If available, assign the widget to the appropriate Location or sub-account inside GoHighLevel to keep your setup organized.

  3. Specify any default language or region options that the Voice AI should use when speaking and responding.

These basics help distinguish multiple widgets and ensure they are properly mapped to the right brand or funnel.

Customize the GoHighLevel widget appearance

Next, adjust the look and feel of the embedded Voice AI widget so it blends seamlessly with your website design.

  • Upload your logo or icon to show inside the widget.

  • Set the primary color and accent colors to match your brand style.

  • Choose the widget position on the screen, such as bottom-right or bottom-left.

  • Configure corner radius or other styling options if available so the widget matches your site’s UI.

Preview the widget in GoHighLevel to make sure the branding and placement look correct before going live.

Define conversation behavior in GoHighLevel

The true power of the Voice AI widget comes from how it interacts with your visitors. Use the configuration options in GoHighLevel to control this behavior.

  • Choose the AI agent or Voice AI configuration that the widget should use.

  • Set the initial greeting that appears or plays when visitors open the widget.

  • Configure voice settings, such as voice style, tone, or language where available.

  • Map the widget to specific workflows, pipelines, or forms to capture and qualify leads automatically.

Be sure to align the AI prompts and flows with your existing sequences in GoHighLevel so the widget passes captured data into the right automations.

Setting Display Rules for the GoHighLevel Voice AI Widget

To deliver a better user experience, configure where, when, and how the widget appears on your site. GoHighLevel typically offers flexible display options that let you fine-tune visibility.

Target pages for your GoHighLevel widget

  • Choose whether the widget should appear on all pages or only on specific URLs.

  • Use URL rules (like “contains,” “starts with,” or “equals”) to include or exclude pages such as thank-you pages, login areas, or membership sections.

These targeting options ensure the widget shows up only where it makes sense for your funnel.

Control triggers in GoHighLevel

Next, decide when the widget should open or invite the visitor to interact.

  • Set a time delay after page load before the widget appears.

  • Configure exit-intent behavior if supported, so the widget activates when the visitor is about to leave.

  • Choose whether the widget starts in minimized mode or opens automatically with a greeting.

Correctly tuned triggers can significantly improve engagement and reduce friction for first-time visitors.

How to Embed the Voice AI Chat Widget Code from GoHighLevel

After the widget is configured, GoHighLevel generates an embed code snippet that you can place on your website. This snippet connects your site to the Voice AI engine.

Copy the GoHighLevel embed code

  1. In the Voice AI widget configuration screen in GoHighLevel, locate the Embed or Installation section.

  2. Click the button to copy the script code snippet to your clipboard.

  3. Keep this code safe and unchanged; any modifications may prevent the widget from loading correctly.

Add the GoHighLevel code to your website

Paste the embed code into your website so the Voice AI widget can load on your pages.

  1. Open your website platform (for example, WordPress, Webflow, or a custom HTML site).

  2. Locate the global header or footer area where you can insert custom scripts.

  3. Paste the GoHighLevel widget script before the closing </body> tag or in the recommended location specified in the instructions.

  4. Save or publish your changes, then clear caches if your platform uses them.

Visit a live page where the widget should appear and confirm the Voice AI chat icon or panel loads correctly and responds to both voice and text.

Testing and Optimizing Your GoHighLevel Voice AI Widget

Once the widget is live, test it across multiple devices and refine its configuration for better performance.

Run functional tests inside GoHighLevel

  • Open your site in an incognito or private browser window.

  • Trigger the widget and interact using both text and voice.

  • Verify that contacts, conversations, and events are created properly inside GoHighLevel.

  • Check that any automations or workflows tied to the widget are firing as expected.

Adjust prompts and flows in GoHighLevel

Use early interaction data to improve how the AI responds.

  • Refine your greeting message and call-to-action.

  • Improve lead qualification questions handled by the Voice AI.

  • Update your workflows or pipelines to reduce manual follow-up and hand-offs.

These adjustments gradually turn your embedded widget into a highly optimized lead engine inside GoHighLevel.

Additional Resources for GoHighLevel Users

For reference and deeper technical details, you can review the official documentation on how to create an embedded Voice AI chat widget in GoHighLevel here: GoHighLevel embedded Voice AI chat widget guide.

If you need expert help planning funnels, AI agents, or multi-location rollouts tied to GoHighLevel implementations, visit Consultevo for consulting and deployment support.

By following the steps above, you can quickly launch an embedded Voice AI chat widget that connects directly to your GoHighLevel automations, responds to visitors in real time, and captures high-quality leads around the clock.

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