Voice AI Outbound Calling in GoHighLevel
ClickUp is popular for project management, but when it comes to Voice AI calling, the GoHighLevel outbound calling dashboard gives you dedicated tools to monitor and control AI-powered phone conversations in real time. This guide explains how to navigate the dashboard, understand key metrics, and manage Voice AI calls effectively.
The information below is based on the official Voice AI outbound calling dashboard documentation for GoHighLevel so you can replicate every step accurately inside your account.
Overview of the GoHighLevel Voice AI Dashboard
The Voice AI outbound calling dashboard in GoHighLevel is designed to help you evaluate the performance of your AI agents and campaigns at a glance. It summarizes what is happening with your Voice AI calls and how your system is performing.
From this dashboard, you can:
- Watch real-time updates on outbound Voice AI calls
- Analyze past calls and campaign performance
- Review important conversation metrics
- Access detailed logs of individual calls
The dashboard focuses specifically on calls initiated by Voice AI agents rather than manual dialing, giving you a clean, AI-only view of activity.
How to Access the GoHighLevel Voice AI Outbound Dashboard
Follow these steps to open the Voice AI outbound calling dashboard inside GoHighLevel:
- Log in to your GoHighLevel account with the appropriate user permissions.
- Navigate to the section or app where Voice AI is enabled in your sub-account.
- Locate the Voice AI or Calls area in the menu.
- Select the option labeled for the outbound calling dashboard for Voice AI.
Once opened, the dashboard will begin loading real-time and historical data related to outbound Voice AI calls.
Key Metrics in the GoHighLevel Voice AI Dashboard
The GoHighLevel Voice AI outbound calling dashboard displays several important metrics to help you understand how your AI agents are performing.
Call Volume and Status Metrics in GoHighLevel
At the top or main section of the dashboard, you will typically see call activity metrics such as:
- Total outbound Voice AI calls within a selected date range
- Number of successful connections
- Number of failed or unanswered attempts
- Ongoing calls in real time
These metrics help you quickly gauge how active your Voice AI system is and how well calls are connecting.
Conversation Outcomes in GoHighLevel
The dashboard usually includes indicators for the outcome of Voice AI conversations, such as:
- Calls where the AI reached a defined goal (for example, booking or qualifying)
- Calls where the AI did not reach the goal
- Calls that ended early due to hang-ups or no response
By tracking outcomes, you can assess how effectively Voice AI is handling outbound communication and where adjustments might be needed.
Time and Duration Metrics in GoHighLevel
The Voice AI outbound calling dashboard also exposes time-based data, for example:
- Average call duration for completed Voice AI calls
- Total talk time over a given period
- Trends in activity by day or time window
Monitoring these metrics helps you understand when your Voice AI is most active and how long average conversations last.
Filtering and Date Range Controls in GoHighLevel
To focus on specific call data, the GoHighLevel Voice AI outbound dashboard includes filters and date range options.
Using Date Filters
You can usually select a date range such as:
- Today
- Yesterday
- Last 7 days
- Last 30 days
- Custom date range
Adjusting the dates allows you to analyze how changes to your Voice AI configuration impact performance over time.
Filtering by Campaign or AI Agent
If your GoHighLevel setup supports it, the dashboard may allow filtering call results by:
- Specific Voice AI campaigns
- Individual AI agents or profiles
- Call outcomes or statuses
These filters narrow down data so you can focus on the performance of one Voice AI configuration at a time.
How to Review Individual Voice AI Calls in GoHighLevel
Beyond high-level metrics, the Voice AI outbound dashboard makes it easy to review details for individual calls.
- Open the outbound calling dashboard for Voice AI in GoHighLevel.
- Scroll down to the list or table of calls.
- Locate the call you want to inspect based on contact name, number, time, or status.
- Click the row or the details icon to open call information.
Depending on the configuration of your account, you may see:
- Call timestamp and duration
- Contact information for the recipient
- Call status and final outcome
- Recording or transcript of the AI conversation (if enabled)
Reviewing individual calls lets you understand how Voice AI interacts with leads and customers, and whether your prompts and flows are working as intended.
Best Practices for Monitoring GoHighLevel Voice AI Calls
To get the most out of the Voice AI outbound calling dashboard in GoHighLevel, use these monitoring practices:
- Check the dashboard daily to confirm calls are connecting and completing.
- Identify campaigns with lower connection or success rates and investigate call details.
- Listen to recordings or read transcripts to adjust your AI prompts, questions, and routing.
- Compare different date ranges to see whether changes improve outcomes.
Consistent monitoring helps ensure your Voice AI strategy remains aligned with your goals.
Troubleshooting Data in the GoHighLevel Voice AI Dashboard
If the Voice AI outbound calling dashboard in GoHighLevel does not display expected data, these checks can help:
- Confirm that Voice AI is enabled for the sub-account you are viewing.
- Verify that your outbound campaigns are active and scheduled.
- Make sure your selected date range covers the period of recent calls.
- Check call filters to ensure no unnecessary restrictions are applied.
If issues continue, consult the official GoHighLevel Voice AI outbound calling dashboard documentation for further guidance.
Additional Resources for GoHighLevel Users
You can learn more about the Voice AI outbound calling dashboard by reviewing the original documentation provided by the platform. Visit the official guide at this Voice AI outbound calling article for complete reference details.
For broader strategy around automation, AI workflows, and CRM optimization, you can explore consulting resources at Consultevo, which offers implementation and optimization support for marketing and sales systems.
By combining the Voice AI outbound calling dashboard inside GoHighLevel with consistent monitoring and optimization, you can build a scalable calling system that supports lead follow-up, appointment booking, and customer engagement with minimal manual effort.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
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