Manage Wallet Auto Recharge in GoHighLevel

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Manage Wallet Auto Recharge in GoHighLevel

In this step-by-step guide, you will learn how to manage wallet auto recharge, smart balance adjustments, and cancellations in GoHighLevel. If you use ClickUp to document SOPs, you can easily convert this GoHighLevel tutorial into a reusable process for your team.

This article explains how wallet billing works, when automatic top-ups trigger, and how to pause or cancel recharges so you stay in full control of your spending.

What the GoHighLevel wallet is used for

The wallet in GoHighLevel is a prepaid balance used to pay for usage-based services. These services typically include:

  • Phone calls and SMS/MMS
  • Email sends
  • Other usage-based communication costs

Because these services are metered, GoHighLevel uses a wallet system with optional auto recharge to prevent service interruption when your balance runs low.

How GoHighLevel wallet auto recharge works

Auto recharge keeps your wallet funded automatically. Instead of manually adding funds every time your balance drops, GoHighLevel charges a saved payment method when certain conditions are met.

Here is the basic logic of the auto recharge system:

  • You enable auto recharge and set an amount to add to the wallet.
  • GoHighLevel tracks your wallet balance against a smart threshold.
  • When the balance falls below the threshold and usage is active, an automatic top-up is triggered.

This process helps ensure calls, texts, and emails do not suddenly stop because the wallet runs out of funds.

Smart auto recharge adjustment in GoHighLevel

GoHighLevel uses a smart algorithm to adjust when and how auto recharge happens. Instead of a static trigger, the system considers your recent spending patterns.

How the smart adjustment calculates top-ups

The smart adjustment logic is based on your daily average usage. In general terms, GoHighLevel:

  1. Monitors how much you spend from the wallet each day.
  2. Calculates an estimated daily cost pattern.
  3. Predicts when the wallet might run out if usage continues at the same rate.

Based on this pattern, auto recharge can be triggered before the wallet hits zero, reducing the risk of failed messages or calls.

Why smart adjustment matters in GoHighLevel

This smart approach is designed to:

  • Reduce the number of small, frequent recharges.
  • Limit the risk of wallet depletion during high-volume periods.
  • Balance convenience with cost control.

By relying on your typical usage patterns, the system aims to recharge only when necessary, while still maintaining continuity of services.

How to enable wallet auto recharge in GoHighLevel

Follow these steps to set up auto recharge for your wallet in GoHighLevel:

  1. Sign in to your GoHighLevel account with an admin or billing-enabled user.

  2. Navigate to the billing or wallet area in your account settings.

  3. Locate the wallet section and look for the auto recharge option.

  4. Turn on or enable auto recharge.

  5. Select or confirm your preferred payment method.

  6. Set the recharge amount you want GoHighLevel to add automatically when conditions are met.

  7. Save your settings to activate auto recharge.

After enabling auto recharge, monitor your wallet for the first few days to make sure the top-up behavior matches your expectations.

How to change or pause auto recharge in GoHighLevel

You can adjust your auto recharge settings whenever your usage or budget changes.

Change your recharge amount in GoHighLevel

To modify how much is added during each automatic top-up:

  1. Go to the wallet or billing section of your GoHighLevel account.
  2. Open the auto recharge configuration panel.
  3. Edit the recharge amount to better match your current daily usage.
  4. Review any spending or usage indicators provided.
  5. Save your changes to update the automatic funding amount.

Choosing an amount that roughly aligns with several days of typical usage can help reduce the frequency of recharges.

Temporarily pause auto recharge

If you want to stop automatic top-ups for a period of time, you can pause auto recharge instead of fully canceling it:

  1. Open your wallet or billing settings in GoHighLevel.
  2. Locate the auto recharge toggle or status control.
  3. Switch the setting to off or pause, depending on the interface.
  4. Confirm that auto recharge status is now disabled.

While auto recharge is paused, your wallet will only decrease through usage, and no automatic payments will be made. If the balance reaches zero, metered services may stop until you add funds manually or re-enable auto recharge.

How to cancel wallet auto recharge in GoHighLevel permanently

If you decide automatic wallet funding is no longer needed, you can cancel auto recharge completely.

Steps to cancel GoHighLevel auto recharge

  1. Sign in to your GoHighLevel account.

  2. Go to Settings and open the Billing or Wallet section.

  3. Find the Auto Recharge configuration.

  4. Turn the auto recharge feature off or choose the option to cancel auto recharge.

  5. Confirm your choice when prompted.

  6. Verify that the status now clearly shows auto recharge as disabled.

After cancellation, GoHighLevel will no longer attempt to top up your wallet automatically. Make sure to manually monitor your balance so that important campaigns are not interrupted.

Best practices for managing wallet auto recharge in GoHighLevel

To keep your account stable and avoid surprise charges, consider the following best practices:

  • Review usage regularly: Check your wallet statement to see which campaigns or numbers consume the most balance.
  • Align recharge amount with usage: Choose a top-up value that fits your typical usage window, such as a weekly or monthly spend.
  • Set internal alerts: In your project management system or ClickUp, create a recurring task to review wallet activity.
  • Test after major campaign changes: When launching large campaigns, watch your wallet closely for the first few days.

Where to learn more about GoHighLevel wallet rules

For full technical details and the most current behavior of wallet auto recharge, smart adjustments, and cancellation in GoHighLevel, always refer to the official documentation.

By understanding how the wallet works and configuring auto recharge correctly, you can keep your GoHighLevel account running smoothly while maintaining precise control over communication costs.

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