WordPress User Feedback Box for GoHighLevel Agencies
If your agency manages clients in GoHighLevel and organizes internal tasks in tools like ClickUp, installing a focused feedback box on your WordPress site helps you capture clear product insights. This guide walks you step by step through enabling and configuring the official WordPress User Feedback Box so your team and clients can submit bugs, ideas, and feature requests directly into your agency account.
What the GoHighLevel WordPress Feedback Box Does
The WordPress User Feedback Box is designed for agency owners who want a seamless way to collect structured feedback for their GoHighLevel systems. It adds a simple front-end widget where users can choose a feedback type and send details that your team can review from one central place.
With this feedback box you can:
- Capture bug reports with contextual details.
- Receive product or funnel improvement ideas.
- Collect general feature requests from clients and internal users.
- Streamline communication around your GoHighLevel deployments.
This improves how you prioritize work, optimize funnels, and maintain your CRM implementations.
Prerequisites for Using the GoHighLevel Feedback Box
Before you configure the WordPress feedback tool, ensure the following prerequisites are in place:
- You have an active agency account in GoHighLevel.
- Your WordPress site is live and accessible to your intended users.
- You have administrator access to WordPress to install and configure plugins or code snippets.
- You can log into your agency settings where the feedback box configuration is available.
Once these basics are covered, you can move on to connecting WordPress with your agency workspace.
How to Enable the GoHighLevel WordPress Feedback Box
Follow the steps below to turn on and control the feedback box for your agency account. These steps are based on the official documentation provided for agencies.
Step 1: Open Agency Settings in GoHighLevel
- Log in to your agency dashboard.
- From the main navigation, go to the section that manages global or agency-level settings.
- Locate the area dedicated to support tools or feedback features for your WordPress connection.
The feedback box settings are usually grouped with other agency-wide configuration options.
Step 2: Locate the WordPress User Feedback Box Controls
- Inside agency settings, look for an option mentioning the WordPress User Feedback Box.
- Select it to open the configuration panel.
- Confirm that your agency account is allowed to use the WordPress feedback integration.
This panel is where you will choose what types of feedback appear and how the widget behaves on your WordPress site.
Step 3: Choose Which Feedback Types to Enable
The WordPress feedback box can be tailored to match your GoHighLevel processes. You can show or hide specific categories so your team receives more focused submissions.
Common feedback types you can toggle include:
- Bug Reports – For issues such as broken funnels, email errors, or CRM glitches.
- Ideas – For suggestions about improving automation, pipelines, or client journeys.
- Feature Requests – For larger changes users want to see in your GoHighLevel systems.
Enable the types that fit your internal workflow. For example, an implementation agency may prioritize bug reports and feature requests, while a strategy-focused agency might highlight ideas and improvement suggestions.
Step 4: Configure Visibility and Display Behavior
Next, adjust how the feedback box appears to users coming through WordPress into your GoHighLevel ecosystem.
- Set whether the feedback box shows on all public pages or only specific sections of your site.
- Decide if it should appear as a floating button, a sidebar widget, or a dedicated page element (based on the implementation options your theme supports).
- Update the display labels or titles so they match your agency brand and communication style.
Clear labeling helps your clients understand that this feedback goes straight to your team for review inside your agency environment.
Step 5: Save Changes in GoHighLevel
- After you finish choosing feedback types and visibility options, click the save or update button in your agency settings.
- Note any embed code, shortcode, or script snippet provided for WordPress.
- Keep this page open while you update your WordPress configuration to avoid losing any connection details.
Saving here ensures your GoHighLevel feedback rules are stored before you touch WordPress.
Adding the Feedback Box to WordPress
Once you have saved your agency configuration, switch to WordPress to complete the setup.
Step 6: Insert the Feedback Box on Your Site
Depending on the implementation method described in the original GoHighLevel documentation, you may use one of the following approaches:
- Theme or Header Script Injection
Paste the provided script into your theme header or a site-wide script manager plugin so the feedback box appears globally. - Shortcode in Pages or Posts
If you receive a shortcode, add it to a specific page, such as a client portal or support area. - Widget or Block
Use a widget area or block editor section to place the feedback box where clients most often interact with your GoHighLevel services.
After adding the code or widget, update and refresh your site to confirm the box is visible.
Step 7: Test Feedback Submission
- Open the page where the feedback box appears.
- Select each available feedback type (bug, idea, or feature request).
- Submit a sample entry for each type with clear test labels.
- Return to your agency account and verify that the feedback entries are recorded correctly.
Testing ensures the WordPress front end and the GoHighLevel agency back end are communicating as expected.
Best Practices for Using GoHighLevel Feedback Data
Once the feedback box is live, you can treat it as a structured input channel for ongoing improvements to your CRM workflows.
- Assign team members to review feedback on a regular schedule.
- Tag or group feedback items by client, funnel, or product line.
- Feed validated items into your project management tool, such as ClickUp or similar systems.
- Use patterns from repeated feedback to refine funnels, snapshots, and automations built on GoHighLevel.
By turning feedback into defined tasks, you close the loop between user experience and your agency delivery process.
Where to Find the Original GoHighLevel Documentation
For the precise configuration interface, screenshots, and any newly released options for the WordPress User Feedback Box, always refer to the official help article here: WordPress User Feedback Box for Agencies. The platform may add new settings or layout options that extend what is described in this overview.
Next Steps for Agencies Using GoHighLevel
After you have implemented the feedback box and confirmed it works, consider these additional steps to strengthen your agency operations:
- Document how your team triages and responds to submissions.
- Add a short notice near the feedback box explaining response expectations.
- Integrate feedback review into your onboarding or quarterly optimization calls.
- Leverage a consulting partner if you need help scaling complex GoHighLevel deployments.
If you need strategic support around CRM architecture, automation, or funnel optimization, you can explore specialized agency consulting services at Consultevo, which focuses on systems and marketing performance.
By setting up the WordPress User Feedback Box and connecting it to your GoHighLevel agency account, you create a continuous improvement loop that keeps your funnels, automations, and client experiences aligned with real user needs.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
“`
