GoHighLevel Workflow AI Guide

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GoHighLevel Workflow AI Assistant How-To Guide

The Workflow AI Assistant in GoHighLevel helps you build automation faster and more accurately than manual methods or tools like ClickUp alone. This guide walks you step-by-step through how to open, use, and refine workflow drafts generated by the assistant so you can save time while staying fully in control of your automation logic.

What the GoHighLevel Workflow AI Assistant Does

The Workflow AI Assistant in GoHighLevel is a built-in tool that automatically generates complete workflow drafts from a simple text description of your process.

Instead of building every trigger and action from scratch, you describe what you want the automation to do, then the assistant suggests a full workflow you can customize.

Key capabilities include:

  • Turning a plain-language description into a workflow draft
  • Suggesting triggers, actions, and conditions based on your prompt
  • Letting you review and edit every step before you use it in production

You stay in control of your funnel and campaigns while using AI to speed up the initial build.

How to Access the GoHighLevel Workflow AI Assistant

Follow these steps to open the Workflow AI Assistant inside your GoHighLevel account:

  1. Log in to your GoHighLevel account.

  2. In the left-hand navigation, go to the Automation or Workflows area, depending on your account layout.

  3. Click the option to create a new workflow.

  4. On the workflow creation screen, look for the AI Assistant or similar button that opens the assistant panel.

Once the panel is open, you can start describing the automation you want the GoHighLevel Workflow AI Assistant to build.

How to Prompt the GoHighLevel Workflow AI Assistant

The quality of your output depends on the quality of your prompt. Use clear, specific text to describe your process to the GoHighLevel Workflow AI Assistant.

Step 1: Describe your workflow goal

In the prompt box, explain the main goal of the workflow. Examples:

  • Follow up with new leads who submit a form
  • Reactivate cold contacts who have not opened emails
  • Send a welcome sequence to new subscribers

Include who should enter the workflow, what messages they should receive, and what events should stop or move them.

Step 2: Add details about triggers and timing

The GoHighLevel assistant works best when you specify timing and triggers. In your prompt, include:

  • What starts the workflow (form submission, tag added, appointment booked, etc.)
  • How long to wait between messages (e.g., 1 hour, 1 day)
  • What conditions to check (e.g., “if they reply, stop sending emails”)

These details help the assistant build a workflow structure that closely matches your intent.

Step 3: Include channels and message types

Tell the GoHighLevel Workflow AI Assistant which channels to use, such as email, SMS, or calls. You can also mention:

  • Rough copy ideas (e.g., welcome email, reminder SMS)
  • How many messages you want in the sequence
  • Any tags or pipeline changes to apply

The more precise your description, the more accurate the generated workflow draft will be.

Generating a Workflow with GoHighLevel AI

After you write your prompt, you can generate the workflow draft inside GoHighLevel.

  1. Review your written description for clarity and completeness.

  2. Click the button to generate or create the workflow using the AI Assistant.

  3. Wait for the system to process your prompt and return the workflow structure.

The assistant will produce a suggested workflow with steps that match your prompt as closely as possible. You remain free to adjust any element before saving.

Reviewing and Editing Your GoHighLevel AI Workflow

Never publish an AI-generated automation without reviewing it first. Carefully check the workflow draft the GoHighLevel assistant provides.

Check triggers and entry conditions

Confirm that:

  • The correct trigger is set (form, tag, pipeline stage, etc.)
  • Only the right contacts can enter the workflow
  • There are no duplicate or conflicting triggers

Adjust the trigger configuration as needed before moving to the next steps.

Verify actions, messages, and timing

For each step in the workflow:

  • Confirm the action type (send email, send SMS, wait, apply tag, etc.)
  • Check the wait times between messages
  • Ensure that the messages align with your brand and campaign goals

You may need to rewrite message content, adjust delays, or change the order of events to fit your strategy.

Refine conditions and branches

If the GoHighLevel Workflow AI Assistant creates conditional branches, such as “if opened” or “if replied,” verify that they match your desired behavior.

  • Ensure the correct conditions are used (opened, clicked, replied, status changed)
  • Adjust paths for contacts who do not engage
  • Update tags or status changes based on outcomes

This is where you fine-tune the automation logic to be production-ready.

Saving and Testing Your GoHighLevel AI Workflow

Once you are satisfied with the generated automation, you should save and test it thoroughly inside GoHighLevel before you activate it for live contacts.

Save your workflow draft

  1. Give the workflow a clear, descriptive name.

  2. Click Save to store your changes.

  3. Optionally, organize it in folders or categories for easier management.

Run tests before going live

Testing helps you catch mistakes before they reach your contact list.

  • Create a test contact or use your own details.
  • Manually enroll the test contact in the workflow.
  • Walk through each step, confirming messages, waits, and conditions.

If something does not work as intended, return to the workflow editor, adjust the steps, and test again.

Best Practices When Using GoHighLevel Workflow AI

To get consistent results from the Workflow AI Assistant, follow these best practices in GoHighLevel:

  • Be specific in prompts: Always describe triggers, timing, channels, and goals.
  • Keep workflows focused: Use multiple shorter workflows instead of one huge automation.
  • Document your logic: Maintain notes or diagrams outside GoHighLevel, using tools or services such as Consultevo for strategy support.
  • Iterate over time: Use performance data to refine steps and messages.

Where to Learn More About the GoHighLevel Workflow AI Assistant

If you want more technical detail or visual examples of how the Workflow AI Assistant behaves, you can review the official help documentation provided by the platform.

Visit the original support article here: GoHighLevel Workflow AI Assistant Support Page.

Use that reference together with this how-to guide to better understand how to describe your processes, interpret the generated workflows, and maintain full control over your automated systems.

Conclusion: Using GoHighLevel AI to Speed Up Workflow Creation

The Workflow AI Assistant in GoHighLevel accelerates automation creation by turning natural-language descriptions into editable workflows. By writing clear prompts, carefully reviewing each generated step, and thoroughly testing before launch, you can safely combine AI-generated structure with your own strategic expertise.

As you continue to refine your prompts and processes, the assistant can become a powerful partner, helping you build reliable workflows faster while you remain in charge of every detail.

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