GoHighLevel Number Validation Guide

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GoHighLevel Number Validation Workflow Guide

In this step-by-step guide, you will learn how to configure number validation triggers in GoHighLevel to keep your contact data clean and your automations accurate. If you are coming from tools like ClickUp or other CRMs, this tutorial will help you quickly understand how phone number validation works inside GoHighLevel workflows.

The number validation trigger lets you automatically route contacts based on whether their phone numbers are valid, invalid, or unreachable. This is essential for maintaining good deliverability and preventing wasted SMS and call attempts.

What Is Number Validation in GoHighLevel Workflows?

Number validation in GoHighLevel is a trigger-based automation that checks a contact’s phone number and classifies it as valid or invalid. Once the system processes the number, it can kick off specific workflow paths depending on the validation status.

The validation event is typically powered by a phone intelligence service (such as Veriphone), which analyzes the number format, carrier, and reachability. GoHighLevel surfaces the result in workflow triggers and conditions so you can automate your follow-up logic.

Where the GoHighLevel Number Validation Trigger Applies

The number validation trigger in GoHighLevel is available in the workflow builder. You can use this trigger whenever you want to:

  • Automatically filter out invalid phone numbers before sending SMS campaigns.
  • Route invalid numbers to a cleanup, enrichment, or manual review pipeline.
  • Update contact fields or tags based on number status.
  • Improve reporting by tracking how many contacts have valid numbers.

This trigger is helpful for agencies and businesses that rely heavily on text messaging and outbound calling.

How to Add a Number Validation Trigger in GoHighLevel

Follow these steps to add a number validation trigger to a workflow in GoHighLevel:

  1. Open the Automation Section
    • Log in to your GoHighLevel account.
    • Navigate to Automation in the left sidebar.
    • Select Workflows to open the workflow list.
  2. Create or Edit a Workflow
    • Click + New Workflow to create a new one, or
    • Click on an existing workflow you want to update.
  3. Add the Workflow Trigger
    • At the top of the workflow, click Add New Workflow Trigger.
    • From the list of available triggers, search for or select Number Validation.
  4. Configure the Trigger Settings
    • Choose the appropriate filters for when the validation event should fire.
    • Decide if the workflow should trigger on every validation, or only when specific conditions are met.
  5. Save the Trigger
    • Click Save or Update to store your trigger configuration.

Once the trigger is added, the workflow will start when a number is validated for a contact that meets your specified criteria.

Understanding Number Statuses in GoHighLevel

When the number validation trigger runs in GoHighLevel, the phone number is categorized into a status. You can then use those statuses in conditions and branches inside your workflow.

Common Validation Status Types in GoHighLevel

While the exact labels may vary, typical statuses you will see from a validation provider inside GoHighLevel include:

  • Valid – The number is active, correctly formatted, and can receive calls or SMS.
  • Invalid – The number is not active, incomplete, or does not follow the expected structure.
  • Unknown or Unreachable – The service cannot confidently determine validity, or the carrier did not respond.

These statuses can be used to create different paths in your GoHighLevel workflow to handle contacts appropriately.

Building Conditional Paths in a GoHighLevel Workflow

After you set up the number validation trigger, you can create conditional logic to treat each status differently. Here is how to set that up:

  1. Add a Conditional Step
    • In the workflow after the number validation trigger, click + to add a new step.
    • Select If/Else (or a similar conditional action) from the list.
  2. Set the Condition Based on Validation Status
    • Choose the field or property that holds the validation result.
    • Define conditions such as Status is Valid or Status is Invalid.
  3. Design Separate Paths
    • Under the Yes path (for valid numbers), add actions like Send SMS, Call, or Add to Campaign.
    • Under the No path (for invalid numbers), add actions such as Add Tag: Invalid Number, Notify Team, or Set Do Not Contact.
  4. Save and Test
    • Save the workflow.
    • Test with sample contacts to confirm valid and invalid numbers follow the correct branches.

Best Practices for Number Validation in GoHighLevel

To get the most value out of number validation in GoHighLevel, follow these practical tips:

  • Validate Early
    Run validation as soon as a phone number is added or captured through forms so that invalid numbers do not enter your SMS sequences.
  • Tag and Segment
    Use tags such as valid-phone and invalid-phone to quickly segment contacts and exclude bad numbers from messaging workflows.
  • Automate Cleanup
    Create a dedicated workflow that routes invalid numbers to a cleanup process or pushes them to a list for manual verification.
  • Protect Deliverability
    Sending messages to invalid numbers can harm your sender reputation. Using number validation in GoHighLevel helps minimize bounce rates and carrier issues.
  • Document Your Logic
    Keep a short internal SOP describing how number status fields and tags are used so your team can maintain consistent automation rules.

Example: Simple GoHighLevel Number Validation Workflow

Below is an outline of a simple, effective number validation workflow you can build in GoHighLevel:

  1. Trigger: Number Validation event for a contact.
  2. If/Else Condition: Check if the validation status equals Valid.
  3. Yes Path (Valid):
    • Add tag valid-phone.
    • Send a confirmation SMS.
    • Add the contact to your primary nurture workflow.
  4. No Path (Invalid):
    • Add tag invalid-phone.
    • Send an internal notification to your team.
    • Optionally, send an email asking the contact to update their phone number.

This framework keeps your database clean and ensures invalid numbers do not consume messaging credits.

Additional GoHighLevel Resources

For deeper technical reference on the number validation workflow trigger in GoHighLevel, you can review the official help article here: GoHighLevel Number Validation Workflow Trigger.

If you need strategic help designing scalable automation systems, CRM structures, and workflow logic around GoHighLevel, consider visiting Consultevo for consulting and implementation support.

Summary

Using the number validation trigger in GoHighLevel allows you to automatically separate valid and invalid phone numbers and to route contacts through the right workflow paths. By setting up validation triggers, conditional branches, and cleanup automations, you can protect sender reputation, save messaging costs, and maintain a more reliable contact database.

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