How to Use the GoHighLevel Order Submitted Workflow Trigger
The GoHighLevel workflow system lets you automate powerful actions as soon as an order is placed, similar to how you might automate task flows in ClickUp. This guide explains step by step how to configure the Order Submitted trigger so your workflows run automatically whenever a contact completes a purchase in your funnels or websites.
By the end of this tutorial, you will know exactly how to add the trigger, choose the right source, set filters, and control when the workflow should execute inside your GoHighLevel account.
What the GoHighLevel Order Submitted Trigger Does
The Order Submitted trigger in GoHighLevel starts a workflow when a contact successfully submits an order form. It is designed for automating actions around purchases in your funnels and websites.
Typical automations you can build with this trigger include:
- Sending an order confirmation email or SMS
- Adding buyers to a post-purchase nurture sequence
- Tagging contacts based on the product they bought
- Notifying your team about new sales
This trigger only fires when an order is actually submitted, not just when a page is visited. That makes it ideal for sale-based workflows in GoHighLevel.
Where to Find the GoHighLevel Order Submitted Trigger
To access the Order Submitted trigger inside GoHighLevel workflows:
- Log in to your GoHighLevel account.
- Open the Workflows section for the location you want to use.
- Create a new workflow or open an existing one.
- Click Add New Workflow Trigger (or the equivalent option in your interface).
- From the list of available triggers, choose Order Submitted.
Once selected, you will see configuration options such as Source, Filter Type, and Filters that control exactly when the workflow should start.
Configuring the GoHighLevel Order Submitted Trigger
After you add the trigger to your workflow, you need to configure it so it fires only for the orders you care about. The three main options are:
- Source
- Filter Type
- Filters
Step 1: Choose the Source in GoHighLevel
The Source defines where the order is coming from. In the Order Submitted trigger, the source is typically set to:
- Funnel – for orders made on your funnel order forms
- Website – for orders made on website pages that use the order element
Select the source that matches where your customers submit orders inside your GoHighLevel assets. If your sales pages are built as funnels, choose Funnel. If you sell directly from your main website, choose Website.
Step 2: Select the Filter Type
The Filter Type lets you narrow down when the trigger will fire. For the Order Submitted trigger, the filter type is usually related to the specific funnel or website.
Common filter types include:
- Funnel – trigger only when the order is submitted from selected funnels
- Website – trigger only when the order is submitted from selected websites
Choosing a filter type ensures your GoHighLevel workflow only runs on relevant orders and not every purchase across the entire account.
Step 3: Add Filters in GoHighLevel
Once you choose the filter type, you can set detailed Filters to precisely control which orders should start the workflow. Available filters include:
- Funnel – select one or more specific funnels
- Website – select one or more specific websites
For example, you might configure:
- Source: Funnel
- Filter Type: Funnel
- Filters: Webinar Funnel, Main Product Funnel
With this setup, the workflow will only trigger when an order is submitted from those selected funnels and not from any others in your GoHighLevel account.
How the GoHighLevel Order Submitted Trigger Works in Detail
When a contact fills out an order form and successfully submits the payment on a funnel or website page, GoHighLevel checks whether the order matches the Source, Filter Type, and Filters you configured. If it does, the system:
- Starts the workflow at the Order Submitted trigger.
- Loads the contact associated with the order.
- Executes the next actions you configured (emails, tags, tasks, etc.).
This event-based approach ensures your automations run immediately after a successful purchase, allowing you to deliver fast post-purchase experiences.
Example Use Cases for the GoHighLevel Order Submitted Trigger
Here are some practical ways to use the Order Submitted trigger in your GoHighLevel workflows:
Post-Purchase Email Sequence
- Trigger: Order Submitted from your main product funnel.
- Actions:
- Send a thank-you email.
- Add the contact to a 7-day onboarding sequence.
- Apply a tag like Customer – Main Product.
Team Notification Workflow
- Trigger: Order Submitted from a high-ticket application funnel.
- Actions:
- Send an internal email or SMS notification to your sales team.
- Create a task in your CRM pipeline.
- Update custom fields with order details (if used in subsequent actions).
Segmenting Buyers by Funnel
- Trigger: Order Submitted with filters for specific funnels.
- Actions:
- Apply tags based on which funnel generated the order.
- Split contacts into different workflows depending on product type.
Best Practices When Using GoHighLevel Order Triggers
To get the most from this trigger in GoHighLevel, keep these best practices in mind:
- Filter by specific funnels or websites so you do not trigger the same workflow for every order in your account.
- Avoid overlapping triggers that start multiple workflows for the exact same event unless you plan that behavior.
- Test with a sample order in a test funnel or with a low-priced product to confirm the workflow behaves as expected.
- Use clear naming for workflows and triggers so your team can easily recognize what each automation handles.
Limitations of the GoHighLevel Order Submitted Trigger
When working with this trigger, keep these limitations in mind:
- It fires only when an order is submitted on an order form element in your GoHighLevel funnels or websites.
- It does not trigger on general form submissions that do not include a payment element.
- It relies on correctly configured sources and filters; if these are not set, the workflow may never start.
For full reference details, you can review the original documentation on the official GoHighLevel help portal here: GoHighLevel Order Submitted trigger documentation.
Next Steps for Optimizing Your GoHighLevel Automations
Once your Order Submitted trigger is configured and tested, you can expand your GoHighLevel workflows by:
- Adding conditional logic to send different follow-ups based on order value.
- Integrating with other tools via webhooks or third-party platforms.
- Combining order triggers with status or pipeline triggers for complete lifecycle automation.
If you want strategic help designing advanced automations and funnel structures around GoHighLevel, you can explore additional resources and consulting services at Consultevo.
Configured properly, the Order Submitted trigger turns GoHighLevel into a powerful post-purchase automation engine, allowing you to deliver timely communications, accurate tagging, and clean segmentation every time a customer places an order.
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