Workflow Settings in GoHighLevel
If you use ClickUp to organize projects and need reliable automation in GoHighLevel, understanding workflow settings is essential. This guide explains every option in the Workflow Settings panel so you can control how triggers behave, manage contact enrollment, and keep your automation running smoothly.
All instructions below are based on the official Workflow Settings documentation from GoHighLevel support.
How to Open Workflow Settings in GoHighLevel
Follow these steps to access the Workflow Settings for any automation inside GoHighLevel:
- Log into your GoHighLevel account.
- Open the sub-account where your workflow is stored.
- Navigate to Automation and click Workflows.
- Select the specific workflow you want to configure.
- In the workflow builder, click the Settings tab at the top.
You will now see all workflow-level options grouped into logical sections.
Understanding General Workflow Settings in GoHighLevel
The General section controls basic behavior and visibility of the workflow.
1. Workflow Name
Use a clear, descriptive name so you can quickly identify the workflow in your GoHighLevel automations list. Renaming here updates the title wherever the workflow appears.
2. Show in Settings
This option determines whether the workflow appears as a choice within account-wide settings, such as:
- Default workflows for specific features
- Global automation assignments
Turn this on if you want the workflow to be available for selection elsewhere in GoHighLevel.
3. Stop on Response
Stop on Response tells the system whether to automatically remove a contact from the workflow when they respond to a message sent by that workflow.
- On – If the contact replies to an email, text, or other message sent by this workflow, they will be removed from further actions in the same workflow.
- Off – Contacts stay in the workflow even if they reply, and they continue through the remaining steps.
Use this when you want human follow-up after any contact response.
4. Stop on Response for This Workflow Only
This setting appears when Stop on Response is enabled. It narrows the effect of responses:
- Enabled – The response only stops the current workflow. Other workflows that the contact is in will continue.
- Disabled – A response can potentially affect multiple workflows depending on your larger automation setup.
Use this when you want to localize response rules to a single GoHighLevel workflow.
How Enrollment Options Work in GoHighLevel
The Enrollment section defines when and how contacts can enter your automation.
1. Allow Multiple Enrollments
This option controls whether the same contact can be added to the workflow more than once.
- On – The contact can re-enter the workflow multiple times (for example, every time they submit a form).
- Off – The contact can only ever go through the workflow once.
Use multiple enrollments for recurring campaigns such as periodic promotions or repeat form submissions.
2. Enrollment Once Per X Days
When Allow Multiple Enrollments is on, you can limit how frequently a contact can re-enter:
- Set a number of days (for example, 7 days).
- The contact cannot re-enroll until that many days have passed since the last enrollment.
This prevents contacts from being re-enrolled too often from repeated trigger actions.
3. Skip Re-Enrollment If in This Workflow
This setting stops a contact from being added again while they are already inside the same workflow.
- Enabled – If the contact is currently in the workflow, any new trigger attempt is ignored.
- Disabled – The contact can have multiple concurrent instances of the same workflow (not recommended in most use cases).
Use this to keep your GoHighLevel automation clean and avoid duplicate actions.
Controlling Execution Logs in GoHighLevel Workflows
Execution log settings relate to how GoHighLevel records the events and actions that occur within a workflow.
1. Show Execution Logs
This controls whether execution logs are visible inside the workflow builder.
- On – You can see the Execution Logs tab with detailed records for contacts going through the workflow.
- Off – Logs are hidden from view in that workflow.
Generally, you should keep this enabled to help with troubleshooting and optimization.
2. Hide Logs from Sub-Accounts
If you manage multiple sub-accounts under a single agency, this feature can limit access to logs.
- Use it to prevent sub-account users from viewing detailed execution history.
- Keep it off if sub-account teams need full insight into how their GoHighLevel workflows are behaving.
Agencies often use this to protect sensitive operational data.
Managing Trigger Behavior in GoHighLevel Workflows
Workflow triggers determine when a contact is enrolled and can be fine-tuned inside settings.
1. Workflow Trigger Visibility
Some configurations allow you to choose whether specific triggers can be reused or referenced from other areas of GoHighLevel. In the Workflow Settings, you may find options that:
- Limit certain triggers to only this workflow.
- Allow triggers to be called or reused in related automations.
This helps you design modular workflows without creating conflicting triggers.
2. Handling Trigger Conflicts
When several workflows use similar triggers, settings help avoid overlapping enrollments. Typical practices include:
- Disabling multiple enrollments where not needed.
- Using Skip Re-Enrollment rules.
- Restricting trigger usage to specific workflows.
By combining these options, you maintain clean automation paths throughout GoHighLevel.
Best Practices for Workflow Settings in GoHighLevel
To keep your automations efficient and predictable, apply the following best practices.
1. Name and Organize Clearly
- Use descriptive workflow names tied to campaigns or pipelines.
- Use Show in Settings only for workflows that truly act as global defaults.
2. Align Stop on Response With Your Follow-Up Strategy
- Enable Stop on Response when human follow-up should replace automation.
- Enable Stop on Response for This Workflow Only when other nurturing workflows should continue.
3. Plan Enrollment Logic Before Launch
- Decide if contacts should go through the workflow once or multiple times.
- Use Enrollment Once Per X Days to prevent excessive messaging.
- Keep Skip Re-Enrollment If in This Workflow on to avoid duplicates in most cases.
4. Use Execution Logs for Optimization
- Keep execution logs visible during testing and early rollout.
- Review logs to confirm triggers, delays, and messages are firing as expected.
- Only hide logs from sub-accounts when there is a clear privacy or access-control need.
Where to Learn More About GoHighLevel Workflows
For deeper strategy, funnel design, and multi-system automation that includes GoHighLevel, you can explore implementation guides and consulting services at Consultevo. Pairing strong workflow settings with clear processes ensures your automations are stable, scalable, and easy to debug.
Always refer back to the official Workflow Settings overview when GoHighLevel adds new options or updates terminology. Keeping your configuration aligned with the latest platform features will help you get the most from every workflow you create.
Need Help With ClickUp?
If you want expert help building, automating, or scaling your GHL , work with ConsultEvo — trusted GoHighLevel Partners.
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