How to Rate and Review Apps in the Hubspot App Marketplace

The Hubspot App Marketplace makes it easy to share your experience with integrations by leaving ratings and reviews. Learning how to provide clear feedback helps other users choose the right tools and gives developers insight into what works best in their apps.

This step-by-step guide explains how to submit, edit, and manage your reviews directly inside your Hubspot account.

Accessing the Hubspot App Marketplace

Before you can rate or review any integration, you first need to open the marketplace area of your Hubspot account. You must be logged in to use all feedback features.

1. Sign in to your Hubspot portal with your usual credentials.

2. In the main navigation bar, locate the marketplace icon or menu option.

3. Select the App Marketplace to open the full directory of available apps and integrations.

From here you can search, filter, and open any app listing to see more details and prepare to leave your feedback.

Finding an App to Review in Hubspot

You can only review an app if it is listed in the official Hubspot App Marketplace. To locate the app you want to rate, follow these steps:

1. Use the search bar at the top of the marketplace screen.

2. Type the name of the app or integration you installed.

3. Click the app listing to open its detail page, where ratings and review options appear.

On each app page you will see an overview, screenshots, pricing information, and a dedicated section for customer ratings and written feedback.

Leaving a Rating and Review in Hubspot

Once you have opened the correct app listing, you can submit a rating and optional written review. Your feedback is associated with your Hubspot user account.

Step-by-step: Submit a Hubspot app rating

1. Scroll to the rating and review section on the app page.

2. Click the button or link that allows you to rate or review the app.

3. Select the appropriate star rating that best reflects your experience, usually from one to five stars.

4. Confirm the rating to save it, even if you do not add written comments.

Your numeric rating helps calculate the overall score that future visitors see when browsing the Hubspot App Marketplace.

Step-by-step: Write a detailed Hubspot app review

1. After selecting your star rating, locate the text box for writing a review.

2. Describe how you use the integration within your Hubspot workflows.

3. Highlight key benefits, such as improved reporting, automation, or data syncing.

4. Mention any limitations or issues, while keeping your comments constructive and respectful.

5. Review your text for clarity, spelling, and accuracy.

6. Click the button to submit or publish your review.

Once submitted, your review typically appears on the app page along with your rating and profile details permitted by your Hubspot account settings.

Best Practices for Helpful Hubspot App Reviews

Clear, honest reviews are more valuable to the Hubspot community than short or vague comments. Use these tips to make your feedback truly useful.

• Be specific about your use case: Describe the size of your team, your industry, and which Hubspot hubs you connect with the app.

• Explain configuration effort: Share how long setup took and whether documentation or support from the provider helped.

• Focus on outcomes: Mention measurable results such as time saved, improved lead tracking, or better sales visibility.

• Note reliability: Comment on data sync accuracy, uptime, and how the app behaves during busy periods in your Hubspot account.

• Update when things change: If the app improves or your needs evolve, edit your existing review instead of leaving conflicting comments.

Following these practices makes your review easier to interpret for other Hubspot users evaluating the same integration.

Editing or Deleting a Hubspot App Review

You may need to modify your feedback if a provider releases new features, fixes bugs, or if you change how you use the integration. The Hubspot App Marketplace lets you update or remove your previous review.

How to edit your existing Hubspot review

1. Sign in to your Hubspot portal.

2. Return to the App Marketplace and open the same app listing you originally reviewed.

3. Scroll to the review section and locate your existing review, which is usually highlighted for your account.

4. Click the option to edit your review or change your rating.

5. Adjust your star rating if your opinion has improved or declined.

6. Update the written comments to reflect new experiences, feature changes, or support interactions.

7. Save your changes to replace the older version of your review.

Keeping your review current ensures that Hubspot users get an accurate view of the app’s performance over time.

How to delete a Hubspot app review

1. Go back to the app listing within the Hubspot App Marketplace.

2. Locate your existing rating and review on the page.

3. Click the option to delete or remove your review.

4. Confirm the deletion when prompted.

After you confirm, your rating and written review will no longer appear on the app page. If needed, you can return later and submit a new review based on your latest Hubspot usage.

Where to Learn More About Hubspot App Reviews

If you want to see the official product documentation on rating and reviewing apps, you can visit the dedicated Hubspot knowledge base article. It explains the supported options directly from the product team and shows the most up-to-date interface details.

Read the official guide here: Rate and review apps in the Hubspot App Marketplace.

For broader optimization of your CRM stack and integrations, you may also want expert help reviewing how your tools connect with Hubspot. A consulting partner can assist with app selection, data mapping, and automation design.

Visit Consultevo to explore consulting services that align your integrations and go beyond basic Hubspot setup.

Using Hubspot App Reviews to Improve Your Stack

The ratings and reviews you leave in the Hubspot App Marketplace contribute directly to better decision-making for everyone who shares the platform. When you explain what worked, what did not, and why, you help your peers avoid costly trial and error.

By regularly updating your reviews and carefully evaluating others’ feedback, you can build a more efficient tech stack centered around your Hubspot data, marketing activities, and sales processes.

Make it a habit to review each integration you deploy. This simple routine strengthens the Hubspot ecosystem and ensures that the best-performing apps rise to the top for future users.

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