How Hubspot Users Can Choose the Right Customer Data Platform
If you run your marketing in Hubspot, selecting the right customer data platform (CDP) is one of the fastest ways to improve personalization, reporting, and campaign ROI. This guide breaks down what a CDP is, how it works, and how Hubspot-focused teams can compare leading CDP companies before they commit.
The insights and company examples here are based on the overview of customer data platform companies published on the HubSpot Marketing Blog, adapted into a practical how-to format.
What a Customer Data Platform Does for Hubspot Teams
A CDP is software that collects data from many different tools, unifies it into a single customer profile, and makes that profile available to your marketing and sales systems.
For teams already using Hubspot, a CDP can help you:
- Unify online and offline customer interactions.
- Clean and deduplicate records before they reach your CRM.
- Build detailed audiences for email, ads, and automation.
- Measure performance across multiple channels in one place.
Many CDPs mentioned in the original HubSpot article integrate directly with major CRMs and marketing platforms, making them suitable companions for an existing Hubspot setup.
Core CDP Features Hubspot Marketers Need
Before you look at specific platforms, define what you want the CDP to do for your team. The HubSpot comparison of customer data platform companies highlights several recurring feature categories.
1. Data collection and integration with Hubspot
Your CDP should make it easy to bring data in from multiple tools you already use.
- Web and app tracking events.
- CRM and marketing platforms such as Hubspot.
- Advertising tools and social networks.
- Support, billing, and product usage systems.
Look for native integrations, APIs, or ETL connectors that minimize manual data work and keep your Hubspot database aligned with your CDP.
2. Identity resolution and unified customer profiles
The key value of a CDP is the ability to merge identifiers into a single profile.
- Email, cookie IDs, device IDs, and account details.
- Behavioral data such as page views and in-app actions.
- Transaction and subscription history.
When your CDP resolves these identities correctly, your Hubspot contact records become far more accurate and useful for segmentation and scoring.
3. Segmentation, activation, and journeys
Most CDPs featured on the HubSpot blog offer segmentation and activation tools that push audiences into marketing channels.
- Build audiences based on behavior, traits, and lifecycle stage.
- Sync those audiences to email, ads, and other destinations.
- Trigger journeys or workflows based on CDP events.
This activation layer is where Hubspot users can send better-timed, more relevant campaigns through existing email or automation workflows.
How to Evaluate CDP Companies for Hubspot
The source article compares many CDP vendors, from enterprise data infrastructure players to marketing-focused tools. Use the following step-by-step checklist to narrow your choices.
Step 1: Map your current and future data sources
- List every tool that stores customer data: analytics, product, billing, support, ads, and your CRM.
- Highlight which systems must stay synchronized with Hubspot in real time.
- Note any offline or legacy sources you will need to bring into the CDP.
This map will let you quickly check each CDP vendor’s connector gallery or integration marketplace.
Step 2: Compare integration depth with Hubspot
When reviewing vendors from the HubSpot CDP company list, focus on how they connect with your CRM and marketing stack.
- Is there a native integration with Hubspot, or would you need middleware?
- Does the CDP push data fields, events, and audiences back to contacts?
- Can you control sync frequency and data direction to avoid overwriting key fields?
Better Hubspot integrations mean lower implementation costs and faster time to value.
Step 3: Check governance, security, and compliance
Many CDP companies highlighted in the HubSpot article emphasize compliance and governance, especially for larger organizations.
- Role-based access controls and approvals.
- Data retention and deletion policies.
- Audit logs and monitoring of data flows.
- Certifications such as SOC 2 or ISO 27001.
If your Hubspot instance contains sensitive data, you need the CDP to match or exceed your existing security standards.
Step 4: Evaluate usability for marketing teams
Some CDPs are built for data engineers, while others cater to marketers. The HubSpot coverage of CDP tools shows a wide spectrum of complexity.
- Look for a visual UI for building segments and audiences.
- Confirm that non-technical users can build basic journeys.
- Check whether the tool uses SQL for advanced work and who on your team can own that.
Marketers should be able to create campaigns without depending on engineering for every change, while still allowing technical teams to manage more advanced data models.
Step 5: Align pricing with your contact volume and Hubspot growth
Pricing models mentioned in the HubSpot article often depend on data volume, events, or profiles.
- Estimate current monthly active users or contact counts.
- Project growth based on your Hubspot pipeline goals.
- Ask vendors how pricing scales with new products or additional regions.
Confirm that the CDP’s pricing will not outpace the value it brings to your Hubspot-driven marketing efforts.
Examples of CDP Use Cases with Hubspot
Once you connect a CDP to Hubspot and your other systems, you can unlock several impactful use cases.
Unified reporting across channels
By combining product, advertising, and CRM data, CDPs make it easier to answer questions like:
- Which campaigns drive the most revenue, not just leads.
- How different customer segments move through the funnel.
- Which channels influence retention and expansion.
These insights can then be reflected in Hubspot reports or dashboards for your sales and marketing teams.
Personalized nurture and lifecycle journeys
Your CDP can track behavior across web, mobile, and product usage, then send those signals into Hubspot to power advanced nurture programs.
- Onboarding journeys tailored to feature adoption.
- Win-back campaigns for inactive users.
- Upsell prompts triggered by usage milestones.
In practice, the CDP defines the audiences and events, while Hubspot executes email and automation workflows.
Better data quality and deduplication
Many CDP companies described on the HubSpot blog emphasize identity resolution and data hygiene. Feeding cleaner profiles into Hubspot reduces duplicates and conflicting information.
- Consolidated records instead of separate leads and customers.
- Consistent fields and naming conventions across tools.
- Less manual list cleanup before each campaign.
Over time, this data discipline improves segmentation accuracy, lead scoring, and sales handoff.
Where to Learn More About CDP Companies
To dive deeper into specific vendors and their capabilities, you can review the original comparison of customer data platform companies on the HubSpot Marketing Blog. It includes examples of:
- Tools designed for marketers.
- Enterprise-grade data infrastructure platforms.
- Industry-specific or niche solutions.
Read the full breakdown of CDP companies and features here: HubSpot customer data platform companies overview.
Next Steps for Hubspot-Focused Teams
To move from research to action, follow these closing recommendations.
- Clarify how a CDP will support current Hubspot campaigns.
- Shortlist tools with strong integrations and governance.
- Run a pilot with one or two high-impact use cases.
- Document data flows and ownership across teams.
If you need implementation or integration guidance, a specialist consultancy such as Consultevo can help design a data stack that aligns your CDP with Hubspot and the rest of your go-to-market tools.
By pairing the right customer data platform with your existing Hubspot environment, you can deliver more relevant experiences, make better decisions, and get more value from every customer interaction.
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