How to migrate your Hubspot data to another regional data center

If your team uses Hubspot and needs to align with regional data hosting or compliance rules, you can request a migration of your account data to another regional data center. This guide explains what moves, what does not, how long it takes, and how to work smoothly before, during, and after the migration.

What a Hubspot data center migration actually does

When you request a move to a different regional data center, your existing Hubspot account is migrated. This process keeps your subscription active while moving supported assets and settings to servers in the new region.

At a high level, the migration:

• Transfers most CRM records and key configuration data
• Applies to your entire Hubspot account, not just a subset of users
• Requires a defined time window for cutover

The exact behavior and eligibility can depend on your subscription tier and specific regional availability at the time of your request.

Key limits of a Hubspot regional migration

Before you commit, understand that a Hubspot data center migration is not a simple clone of your environment. Certain data types do not move, and some cannot be restored after the process starts.

Data that is not migrated within Hubspot

Typical non-migrated items may include, but are not limited to:

• Some reporting history and certain analytics datasets
• Specific integration logs or sync histories
• Potentially some marketplace or custom app configurations

These examples are indicative. You must review the official knowledge base article at Hubspot regional data center migration documentation for the exact, current list of non-migrated data and any product-specific limitations.

What happens to your original Hubspot data

Once your Hubspot account is migrated:

• Data in the previous regional data center is removed according to Hubspot policies.
• You cannot roll back the migration to the original region.
• You must treat the new region as your single source of truth going forward.

This is why planning, internal communication, and backups (where appropriate) are essential before you start.

How to request a Hubspot data center migration

The migration process is not self-service from within the app; it requires coordination with Hubspot support or your account representative.

Step 1: Confirm eligibility with Hubspot support

1. Sign in to your account.
2. Contact Hubspot support using your usual support channel or speak with your Customer Success Manager.
3. State that you want to migrate your account data to a different regional data center and specify the target region.

Support will validate whether your account and chosen region are eligible and outline any product-specific constraints.

Step 2: Review the Hubspot migration scope and risks

Before agreeing to proceed, carefully review:

• The list of data and settings that will be migrated
• The list of items that will not be migrated
• Expected downtime or limited access intervals during the cutover window
• Compliance or legal implications for your organization

Use this review to decide whether you need exports of particular reports, logs, or other information prior to the move.

Step 3: Agree on a migration timeline with Hubspot

When you are ready to proceed:

1. Work with Hubspot to set the migration date and time window.
2. Choose a low-activity period for your business, for example during off-peak hours.
3. Document the timeline and share it internally with your stakeholders.

Hubspot will then schedule your account for migration and confirm next steps.

Preparing your organization for a Hubspot migration

Good preparation minimizes disruption and post-migration surprises. Focus on communication, exports, and integrations before your Hubspot data moves.

Notify internal Hubspot users

Make sure everyone who relies on Hubspot understands the plan:

• Share the date, start time, and expected duration of the migration.
• Explain any limited access or read-only modes during the process.
• Let teams know which data may not be available afterward.

Encourage users to finish critical tasks in Hubspot before the cutover starts.

Export critical reports and historical data

Because not all information is migrated, consider exporting important assets from Hubspot in advance, for example:

• Key dashboards or performance reports
• Analytics summaries your team references regularly
• Any logs or records that may be removed or truncated

Store these exports securely in your internal documentation or BI systems so that your teams can still access the insights later.

Prepare connected apps and integrations

If you use integrations or APIs with Hubspot:

• List every system currently connected to Hubspot.
• Check whether any IP allowlists, regional endpoints, or compliance settings depend on the current data center.
• Plan to verify each integration once the migration is complete.

For complex stacks, consider working with a Hubspot solution partner such as Consultevo to review your architecture and reduce integration risks.

What to expect during your Hubspot regional migration

The exact behavior can vary, but generally, you should plan for a controlled transition period while Hubspot moves your data.

Access and performance while Hubspot migrates data

During the scheduled window, you may experience:

• Temporary unavailability of the main Hubspot app
• Delayed syncing with integrated tools
• Inconsistent or partial analytics until the process finishes

Follow the realtime guidance from Hubspot support, and avoid making structural changes such as major property edits or workflow overhauls during the cutover.

Validating your Hubspot account after migration

Once Hubspot confirms completion, you should systematically validate your account:

1. Sign in and navigate through key areas (CRM, marketing, service, or operations hubs as applicable).
2. Spot-check records such as contacts, companies, deals, and tickets.
3. Confirm that key automation, such as workflows and sequences, is present and enabled as expected.

Document any discrepancies and share them with Hubspot support as quickly as possible.

Post-migration best practices for Hubspot admins

After migration, treat your new regional Hubspot environment as a fresh baseline and tighten your governance around data and access.

Recheck integrations and external tools

Work through your integration list and verify that each tool continues to operate correctly with Hubspot:

• Test critical bidirectional syncs.
• Confirm webhooks and API-based automations still trigger.
• Adjust any references that may depend on the old region.

If something fails, provide logs and timestamps to Hubspot support to speed troubleshooting.

Update documentation and internal training

Because your Hubspot account now resides in a new regional data center, update:

• Internal IT and security documentation that references hosting region
• Compliance records for data residency requirements
• User training materials that mention where Hubspot data is stored

Include links to the official migration article so your team can reference the most current details.

Where to find the official Hubspot migration details

This guide summarizes the migration process, but product behavior and availability can change. Always confirm the latest instructions in the official knowledge base at Hubspot regional data center migration.

Use that official resource, together with your Hubspot support team and solution partners, to plan a migration that protects your data, keeps your teams productive, and aligns with your compliance obligations.

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