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Uninstall Hubspot Email Extension

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How to Uninstall the Hubspot Sales Email Extension

The Hubspot sales email extension helps connect your inbox to your CRM, but there are times when you may need to remove or reinstall it. This step-by-step guide explains how to safely uninstall the extension from different browsers and email clients while keeping your data in your Hubspot account.

Follow the instructions below based on the email platform and operating system you use. You can remove the tools from your device without deleting any records from your CRM.

Before You Uninstall Hubspot Tools

Removing the sales email extension or add-in does not delete any of your records from the CRM. Emails that were previously logged or tracked will remain associated with their contacts, companies, and deals.

Keep in mind:

  • You are only disconnecting the email tools from your inbox interface.
  • Your Hubspot account, contacts, and email history stay available in the CRM.
  • You can reinstall the extension or add-in at any time if you decide to use it again.

Uninstall the Hubspot Sales Extension from Chrome

If you use the Hubspot sales extension in Google Chrome, remove it from the browser’s extensions menu.

Steps to Remove the Hubspot Extension in Chrome

  1. Open Google Chrome on your computer.
  2. In the top right, click the three-dot menu (More).
  3. Select Extensions > Manage extensions.
  4. In the list of installed extensions, locate the Hubspot sales extension.
  5. Click Remove.
  6. Confirm in the dialog box to completely uninstall the extension from Chrome.

After these steps, the Hubspot icon will no longer appear in your browser toolbar and the features will be disabled in Chrome.

Uninstall the Hubspot Desktop Add-in for Office 365 (Windows)

The desktop add-in integrates Hubspot tools into Outlook on Windows. You can disable it directly from Outlook’s add-ins settings.

Remove the Hubspot Desktop Add-in from Outlook

  1. Open Outlook on your Windows computer.
  2. In the top menu, click File.
  3. Select Manage Add-ins or Manage COM Add-ins (wording may vary by version).
  4. In the list of add-ins, find the Hubspot add-in.
  5. Clear the checkbox next to the Hubspot add-in, or select it and click Remove if available.
  6. Click OK to confirm and restart Outlook if prompted.

After removal, the Hubspot tools will no longer show in the Outlook ribbon on your Windows device.

Uninstall the Hubspot Office 365 Add-in (Web and Desktop)

The Office 365 add-in can run in Outlook on the web, Outlook for Windows, and Outlook for Mac. You can remove it from your mailbox add-ins manager.

Steps to Remove the Hubspot Office 365 Add-in

  1. Open Outlook on the web in your browser or open Outlook on your computer.
  2. Open any email message.
  3. Click the More actions (three dots) icon in the email toolbar.
  4. Select Get Add-ins or Manage Add-ins.
  5. In the list of installed add-ins, locate the Hubspot add-in.
  6. Click the Remove or Trash icon next to the Hubspot add-in.
  7. Confirm removal when prompted.

Once removed, the panel and buttons associated with the Hubspot add-in will no longer appear in Outlook on any device connected to that mailbox.

Uninstall the Hubspot Add-in from Outlook for Desktop (Mac)

If you use Outlook on a Mac, you can disable or remove the Hubspot Office 365 add-in using similar mailbox add-ins settings.

Remove Hubspot from Outlook for Mac

  1. Open Outlook on your Mac.
  2. Open an email message in your inbox.
  3. Click the More actions (three dots) icon in the message toolbar.
  4. Select Get Add-ins or Manage Add-ins.
  5. Look for the Hubspot add-in in the installed add-ins list.
  6. Click Remove to uninstall it from Outlook for Mac.
  7. Close and reopen Outlook if prompted to complete the process.

After this, the Hubspot tools will no longer be available in your Outlook for Mac interface.

Unpin or Remove the Hubspot Chrome Extension Icon

Sometimes you may not want to fully uninstall the Hubspot extension but simply remove its icon from the Chrome toolbar.

Hide the Hubspot Icon Without Uninstalling

  1. Open Google Chrome.
  2. Click the Extensions (puzzle piece) icon in the toolbar.
  3. Find the Hubspot sales extension in the dropdown list.
  4. Click the Pin icon to toggle it off.

This hides the Hubspot icon while keeping the extension installed. You can pin it again later if you want quick access.

What Happens in Hubspot After Uninstalling

Uninstalling the extension or add-in affects only the connection between your inbox and the tools; your CRM data remains safe.

  • All previously logged emails stay attached to the correct records.
  • Tracking data already collected remains visible in your Hubspot account.
  • You can still send emails directly from the CRM using connected inbox features, if previously configured.

If you need to check details or reinstall later, you can always return to the official documentation.

Official Hubspot Documentation and Further Help

For the most accurate and up-to-date instructions for uninstalling specific versions of the sales extension or add-ins, review the official guide on the Hubspot Knowledge Base: Uninstall the Hubspot sales email extension.

If you are planning a broader change to your CRM setup or need expert assistance implementing or cleaning up your Hubspot environment, you can also work with a consulting partner. Learn more at Consultevo.

By following the steps in this guide, you can confidently uninstall the Hubspot sales email extension or add-ins from your browser and email clients while preserving all existing CRM data.

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