Uninstalling the HubSpot Salesforce Integration

The HubSpot Salesforce integration can be removed safely when your team no longer needs data syncing between the two platforms. This step-by-step guide walks you through uninstalling the connected app from Salesforce, cleaning up remote access, and confirming that the connection to HubSpot has been fully revoked.

Before you begin, confirm you have the correct Salesforce permissions (typically System Administrator-level) and that users understand the impact of disconnecting the integration.

Key Considerations Before Removing HubSpot Salesforce Sync

Uninstalling the integration stops data from syncing between your CRM systems. Take time to review the following considerations so you can manage the transition smoothly.

• Identify any active processes or automations in Salesforce that rely on HubSpot data.
• Confirm that no teams need ongoing contact, company, or deal sync between the tools.
• Notify users that HubSpot fields, layouts, and connected app access may change.
• Export or back up any data that is only available through the integration.

If you decide later that you need to reconnect, you can reinstall the integration by following HubSpot’s official instructions in the Salesforce marketplace and in the Salesforce integration documentation.

How the HubSpot Salesforce Integration Is Installed

Understanding how the integration is installed helps you correctly reverse the process. The official package installs a connected app, API access, and supporting metadata in Salesforce, and links it to your HubSpot account using OAuth authorization.

When you uninstall the integration, you are removing:

• The HubSpot package or managed app from Salesforce.
• Remote access tokens associated with the integration user.
• Connected app permissions that allowed HubSpot to read and write Salesforce data.

Step 1: Prepare Your Salesforce Environment

Start by verifying that you can access Salesforce Setup and the Installed Packages or Apps sections. Only proceed if you are confident that uninstalling the HubSpot integration is appropriate for your organization.

Review Current HubSpot Sync Usage

Before you uninstall, review how the connection is being used:

• Check whether any lead assignment rules depend on HubSpot fields.
• Confirm that reports or dashboards do not rely on integration-specific objects.
• Verify that no automation tools, such as flows or process builders, require HubSpot data.

Document any dependencies so you can update them after the integration is removed.

Step 2: Revoke HubSpot Access Tokens in Salesforce

Next, remove the authorization that lets HubSpot access Salesforce on behalf of users. This is handled in Salesforce under remote access or OAuth connected apps.

Find the HubSpot Connected App

1. Sign in to Salesforce with an administrator account.
2. Click the gear icon and go to Setup.
3. Search for Apps or App Manager depending on your Salesforce edition.
4. Locate the connected app that references HubSpot, often labeled as a HubSpot or integration package name.

Revoke User Access and Sessions

To ensure the integration fully disconnects, revoke access for all users associated with the HubSpot connected app.

1. Open the HubSpot connected app details.
2. Review the list of connected users or OAuth tokens.
3. Revoke or delete each active session so HubSpot cannot call the Salesforce API.

This step is essential to prevent any lingering background syncs once you uninstall the package.

Step 3: Uninstall the HubSpot Package from Salesforce

After revoking access, you can safely remove the managed package or integration app from Salesforce. This step removes the core integration components.

Access Installed Packages

1. In Salesforce Setup, search for Installed Packages (or a similar option in your edition).
2. Locate the entry that corresponds to the HubSpot Salesforce integration.
3. Confirm that this is the correct package by reviewing its description and components.

Uninstall the HubSpot Integration Package

1. Click Uninstall next to the HubSpot package.
2. Review any warnings about data or components that will be removed.
3. Choose whether to save a package data export if Salesforce offers that option.
4. Confirm the uninstall and wait for Salesforce to complete the operation.

The uninstall process may take several minutes depending on the amount of related data and configuration. Once it finishes, the HubSpot package will no longer appear in your Installed Packages list.

Step 4: Clean Up HubSpot Fields and Layouts in Salesforce

After uninstalling the package, there may still be custom fields, page layouts, or other metadata that were related to the original integration. Some are removed automatically, while others may remain depending on your configuration.

Review Object Manager for HubSpot Fields

1. In Salesforce Setup, open Object Manager.
2. Select key objects such as Leads, Contacts, Accounts, and Opportunities.
3. Look for custom fields that were originally created for HubSpot sync.

If any unused fields remain and are no longer needed, consider removing them or hiding them from page layouts to keep your Salesforce environment clean and manageable.

Update Page Layouts and Record Types

Review each impacted object layout:

• Remove any HubSpot-specific sections or fields that are now obsolete.
• Update record types if they referenced integration-related fields or processes.
• Verify that page layouts still deliver a clear user experience after cleanup.

Step 5: Confirm Disconnection from HubSpot

Once Salesforce cleanup is complete, verify that your CRM connection is disabled on the HubSpot side so that neither system tries to sync data.

Check the Integration Status in HubSpot

1. Sign in to your HubSpot account with administrative permissions.
2. Navigate to your integrations or connected apps settings.
3. Locate the Salesforce integration entry.
4. Confirm that the connection shows as disconnected or removed.

If you still see an active connection, follow the prompts in your HubSpot settings to fully disconnect Salesforce, ensuring both systems are aligned.

Post-Uninstall Best Practices for HubSpot and Salesforce

After uninstalling the integration, plan for long-term data governance and process consistency across your systems.

• Communicate to sales, marketing, and service teams that syncing is no longer active.
• Update documentation to reflect that HubSpot data will not appear in Salesforce automatically.
• Establish a new process for exporting or importing data if you still move information between platforms manually.
• Periodically review Salesforce for any remaining references to the old integration.

Strong documentation and clear expectations help prevent confusion once the HubSpot integration has been removed.

Additional Help with HubSpot and Salesforce Setup

If you need assistance planning your uninstall, designing a new architecture, or exploring alternate integrations, consider working with a CRM and RevOps consultancy. For strategic help optimizing HubSpot and Salesforce together or independently, you can learn more at Consultevo.

For the most accurate, product-specific details, always refer to the official HubSpot Salesforce integration documentation, including the dedicated guide on how to uninstall the integration in Salesforce. Following those instructions, along with the structured steps in this article, will help you remove the integration cleanly while maintaining control over your CRM data.