How to Use Make.com AI Tools Step by Step

The make.com platform now includes built-in AI tools that help you design, optimize, and document automations faster. This step-by-step guide explains how to use these AI features so you can build powerful scenarios with less manual work and more confidence.

What You Can Do with Make.com AI

The AI capabilities inside make.com act like a smart assistant while you are building workflows. Instead of replacing your work, they help you think, plan, and execute better.

With these tools you can:

• Turn rough ideas into structured workflow plans
• Generate high‑quality prompts for AI modules
• Document complex scenarios automatically
• Discover ways to improve existing automations

All of this happens directly within the scenario editor, so you handle almost everything in one place.

Getting Started with Make.com AI Tools

To start using AI inside make.com, you need an account and access to the scenario editor. Once there, you will see AI options that you can open as a side panel.

1. Log in to your make.com account.
2. Create a new scenario or open an existing one.
3. Locate the AI panel entry point in the scenario editor interface.
4. Open the AI panel to view the available tools.

The AI panel behaves like a co-pilot that you can consult at any point while building or refining a scenario.

Using the Make.com AI Workflow Builder

One of the most powerful features in make.com is the AI workflow builder. It transforms natural language ideas into a structured automation plan that you can implement step by step.

Step 1: Describe Your Automation Idea

Start by telling the AI what you want to achieve in plain language. Focus on the business goal, not the technical details.

For example, you might write:

• “When someone fills out a form on my site, send them a confirmation email, add them to my CRM, and notify my sales team in Slack.”
• “Every morning, compile new orders from my store and send me a summary report.”

The AI in make.com interprets your description and suggests a clear workflow outline.

Step 2: Review the Suggested Workflow

After you submit your idea, the AI proposes a structured plan that typically includes:

• Trigger events (for example, new form submission, new order, or scheduled time)
• Data processing steps (transforming or enriching data)
• Actions (sending emails, updating records, posting messages, and more)

Carefully review the outline in the AI panel. Check that each step matches your process and that the trigger and outputs make sense.

Step 3: Turn the Plan into Modules

Once the outline looks right, you can start building the scenario inside make.com based on the AI recommendation.

1. Create or confirm the trigger module suggested by the AI.
2. Add the modules required for each step of the plan.
3. Configure the data mapping between modules following the proposed structure.
4. Adjust any details specific to your tools or apps.

The AI does not build everything for you, but it removes a lot of guesswork by giving you a blueprint so you can focus on configuration instead of planning.

Creating Strong AI Prompts in Make.com

Many automations built with make.com now include AI modules that write text, summarize information, or classify data. The AI panel includes a prompt generator that helps you create better instructions for these modules.

Step 1: Define the Task and Output

Start by explaining the job the AI should do and the type of output you want. Include details like tone, format, and length.

Example inputs you can give the AI panel:

• “Write a friendly follow‑up email for leads who downloaded an ebook. Keep it under 150 words.”
• “Summarize customer support tickets into three bullet points for a daily report.”

The AI in make.com will transform your explanation into a clean, reusable prompt.

Step 2: Copy the Generated Prompt

When the AI panel returns a suggested prompt, review it to be sure it matches your intent. Check that it:

• States the goal clearly
• Describes the audience and tone
• Specifies the format (for example, bullets, paragraph, table)

Once it looks good, copy the prompt from the AI panel.

Step 3: Use the Prompt in Your Scenario

Now paste the prompt into an AI module inside your make.com scenario.

1. Add or open the AI module in the scenario.
2. Paste the prompt into the prompt field.
3. Insert variables or mapped data where needed.
4. Run a test to confirm the output meets your expectations.

If the results are off, return to the AI panel, refine your requirements, and generate an improved prompt.

Documenting Workflows with Make.com AI

Complex automations are easier to maintain and share when they are well documented. The built-in documentation helper in make.com uses AI to create clear explanations of how a scenario works.

Step 1: Provide Context About the Scenario

Open the AI panel and explain what your scenario is supposed to do. Include details like:

• The business purpose
• Key systems or apps involved
• Important rules or filters

The more context you give, the better the generated documentation will be.

Step 2: Generate Scenario Documentation

Ask the AI panel to create documentation for internal or external audiences. It can produce:

• A plain‑language overview
• Step‑by‑step descriptions of each part of the automation
• Notes about triggers, conditions, and outputs

Read the result and adjust any details that need clarification.

Step 3: Store and Share the Documentation

After you approve the generated text, you can:

• Paste it into the scenario notes inside make.com
• Save it in your internal knowledge base
• Share it with team members or clients

Good documentation speeds up onboarding, reduces errors, and makes it easier to update workflows in the future.

Improving Existing Scenarios with Make.com AI

The AI assistant in make.com is also useful for analyzing existing workflows and suggesting improvements.

1. Open a scenario that is already running.
2. Describe its current behavior in the AI panel.
3. Ask for optimization ideas, such as reducing modules or improving error handling.
4. Review the suggestions and decide which to implement.

You might receive recommendations to consolidate steps, add filters, or reorganize the flow to make maintenance easier.

Best Practices for Using Make.com AI Features

To get the most from AI inside make.com, follow a few simple best practices.

• Be specific in your prompts: Clear instructions produce better outlines, prompts, and documentation.
• Iterate quickly: Run small tests, review the results, and refine your prompts in short cycles.
• Keep humans in control: Use AI as a guide, but always validate logic and outputs yourself.
• Document as you go: Generate and update documentation whenever you change a scenario.

Where to Learn More About Make.com AI

You can read the original breakdown of the AI panel and features directly on the official blog at make.com AI tools at your fingertips. For broader automation strategy, consulting partners such as Consultevo can help you design scalable workflows built on make.com.

By combining your process knowledge with the AI features in make.com, you can move from idea to reliable automation faster, while keeping full control over how your workflows behave.

Need Help With Make.com?

If you want expert help building, automating, or scaling your Make scenarios, work with ConsultEvo — certified workflow and automation specialists.

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