How to Use Make.com AI Tools (Open Beta Guide)

The new AI tools in make.com are available in open beta and let you build smarter, faster automations without leaving your scenarios. This step-by-step guide explains how to access the beta, enable the tools, and start using AI directly inside your make.com workspace.

The instructions below are based on the official announcement and are designed to help you get productive quickly while staying within the current limitations of the beta.

What Are the New Make.com AI Tools?

The open beta introduces built-in AI capabilities you can use directly in your make.com scenarios. These tools are designed to help you:

• Generate or transform text
• Summarize long content
• Extract structured data
• Draft content for emails, messages, or documents

Because the AI features are integrated into the scenario editor, you can combine them with any other apps and modules you already use in make.com.

Important Notes About the Make.com AI Open Beta

Before turning on AI tools in make.com, review these key points from the beta release:

• Beta status: Features may change, break, or be removed. Expect rapid updates.
• Limited availability: Access can be gradually rolled out, and some workspaces may receive the feature later than others.
• Usage limits: There may be temporary caps on how often you can call the AI in a given period.
• Data handling: Content you send to AI tools is processed to generate responses. Avoid sending sensitive data unless your organization allows it.

Always refer to the official help article at Make AI tools now available in open beta for the latest details, limits, and policy notes.

How to Access AI Tools in Make.com

If your organization is eligible for the open beta, the AI features appear directly in your make.com account. Follow these steps to confirm and start using them.

Step 1: Sign in to Your Make.com Account

1. Open your browser and go to the make.com login page.
2. Sign in with your existing credentials.
3. Select the organization and workspace where you want to test the AI tools.

AI features are enabled per organization or workspace according to the beta rollout. If you do not see them in one workspace, switch to another and check again.

Step 2: Open or Create a Scenario in Make.com

1. From the dashboard, click Scenarios.
2. Choose an existing scenario to update, or click Create a new scenario.
3. Open the scenario editor to access all modules and tools.

The AI tools live inside the same interface you already use to build automations in make.com, so you can add them to any scenario without changing your existing structure.

How to Enable Make.com AI Tools in a Scenario

Depending on your account, AI tools may be visible by default or may require enabling a beta switch or experimental features toggle. In general, the process looks like this:

1. Open the scenario editor.
2. Look for an AI label, icon, or dedicated category in the module picker.
3. If prompted, accept beta terms or confirm you understand the limitations.

Once enabled, AI modules become available alongside all other modules and can be used like any other building blocks in make.com.

Using Make.com AI Modules in Your Workflows

The AI modules in make.com are designed to be flexible and work with many different data sources. Here is a typical pattern for using them.

Step 1: Choose a Trigger

Begin with a standard trigger that starts your automation, for example:

• New email received
• New row added to a spreadsheet
• New ticket created in a help desk system
• Form submitted on your website

This part of the scenario captures the data you want to send to the AI tools.

Step 2: Add a Make.com AI Module

1. Click the plus icon in the scenario editor to add a new module.
2. Select the AI tool category.
3. Choose the specific AI module, such as content generation, summarization, or extraction.

The available modules depend on the current beta feature set, which can evolve as make.com updates the tools.

Step 3: Configure the AI Prompt and Inputs

Each AI module uses a prompt or instruction field. You can configure it as follows:

• Write a clear instruction describing what the AI should do (summarize, rewrite, extract, or generate).
• Map fields from previous modules (such as email body, notes, or descriptions) into the prompt or input body.
• Set any options offered by the module, such as output style or length, if available.

Because the AI is context-sensitive, the quality of the prompt you provide in make.com directly affects the quality of the output.

Step 4: Add Output Modules

After the AI module generates a result, use additional modules to store or send the output. Typical follow-up actions include:

• Send the AI-generated summary by email
• Save structured data to a spreadsheet or database
• Create a task with AI-generated details in your project tool
• Post a condensed message to chat or collaboration apps

This way, make.com lets you fully integrate AI-generated content into your existing processes.

Best Practices for Using Make.com AI in Beta

To get reliable results and avoid issues while the tools are in open beta, keep these practices in mind.

• Validate outputs: Always test your scenarios with sample data before using them in production.
• Use clear prompts: Provide explicit instructions, including desired tone, length, and format.
• Limit sensitive data: Avoid sending confidential or regulated information to the AI modules.
• Monitor usage: Keep an eye on any usage limits described in the official documentation.
• Iterate quickly: Because the tools are in beta, expect to refine your prompts and logic over time.

Troubleshooting Make.com AI Tools

If you encounter problems while using the AI tools in make.com, try these common checks.

AI Modules Not Visible

• Confirm you are logged into the correct organization or workspace.
• Check if the open beta is mentioned in your account or release notes.
• Consult the official help article to ensure the rollout includes your region or plan.

Unexpected or Low-Quality AI Output

• Rewrite your prompt to be more specific.
• Provide examples in your instructions when possible.
• Check the data you send into the AI module for formatting issues.

Scenario Errors Related to AI Calls

• Review error messages for rate limits or temporary availability problems.
• Reduce the frequency of AI calls or batch your data where possible.
• Run the scenario again after some time if the issue appears to be transient.

Where to Learn More About Make.com AI

For the most current information about the open beta, supported use cases, and limits, always refer to the official help center article: Make AI tools now available in open beta.

If you need broader automation strategy help around make.com, AI, and complex workflows, you can explore consulting resources such as Consultevo, which specializes in automation and integration advisory.

By following the steps and best practices in this guide, you can start using the new AI tools in make.com to enhance your existing scenarios, reduce manual work, and experiment safely while the features are still in open beta.

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