Fix Make.com credit dashboard display issue

If your make.com dashboard shows incorrect or confusing credit information, this guide will walk you through how the credit system works and how to confirm that your credit usage is being tracked correctly.

The display of used and remaining credits can sometimes appear inconsistent, especially when scenarios are running frequently. Understanding what the dashboard shows and how make.com calculates credits will help you verify that your account is working as expected.

How the Make.com credit system works

The credit system in make.com is based on operations. Each operation you run in a scenario consumes a certain number of credits. Your current plan defines how many credits you receive and how they are renewed over time.

Key points about credits:

• Credits are tied to the number of operations executed.
• Each billing period comes with a fixed credit allowance.
• When the allowance is exhausted, scenarios may stop or be limited until credits are renewed or upgraded.

The dashboard is designed to give you a quick overview of how many credits you have already used and how many are still available, but it may not always update instantly.

Common Make.com credit dashboard symptoms

Users sometimes notice visual inconsistencies in how credits appear on the dashboard. These typically include:

• The used credits number appears higher than expected.
• The remaining credits number does not match manual estimates.
• The used bar in the interface increases suddenly after scenarios run.
• Values on the dashboard do not seem to refresh in real time.

These symptoms are usually related to how and when make.com updates the dashboard display, not to incorrect billing or miscalculated usage.

How Make.com updates the credit dashboard

The credit dashboard in make.com is not updated on every single operation. Instead, the system refreshes data periodically. Because of this, you may see a short delay before the visual representation of credits matches your actual usage.

Typical behaviors include:

• Dashboard values are updated in batches rather than per operation.
• Recently run scenarios may not be reflected immediately.
• The display can temporarily show a higher or lower estimate until the next refresh.

This is a visual and timing issue only. The underlying credit calculation that the platform uses for billing and enforcement is accurate, even if the on-screen numbers appear inconsistent for a short period.

Step-by-step: Verify Make.com credit accuracy

To confirm that your account is being charged correctly, you can follow these steps and compare dashboard information with scenario usage.

1. Check your Make.com plan details

1. Log in to your make.com account.
2. Navigate to your organization or team settings.
3. Locate the plan or subscription section.
4. Confirm:
   • Total credits available per billing period.
   • Billing period start and end dates.

Knowing the correct allowance is the first step in evaluating whether the dashboard numbers make sense.

2. Review scenario runs and operations

1. Open the Scenarios section in make.com.
2. Select a scenario that has been running frequently.
3. Open the execution history or run log.
4. For several recent runs, check the number of operations used.

Sum the operations for the relevant period and compare that total with the used credits shown on the credit dashboard. You may notice a delay, but after some time the dashboard should converge with your own calculation.

3. Wait for a dashboard refresh

1. After a group of scenarios finishes, note the current credit values.
2. Allow some time for the system to update. This can take a short while depending on platform activity.
3. Refresh the page or log out and back into make.com if needed.

If the displayed values adjust and align more closely with your expectations after a refresh, then the discrepancy was only a temporary visual issue.

4. Compare across Make.com billing periods

1. Review credit usage at the end of a billing period.
2. Confirm that credits reset or renew according to your plan.
3. Compare the final used credit value with your manually tracked operations for that period.

Consistent resets and stable numbers across multiple cycles indicate that make.com is billing correctly even if the dashboard occasionally shows short-lived inconsistencies.

Why the Make.com display issue is visual only

According to the official help information, this issue concerns only the way that used and remaining credits are shown on the dashboard. It does not change how credits are actually calculated or deducted from your account. In other words, your balance and billing remain accurate.

Key clarifications:

• The credit system records operations precisely.
• The platform keeps an authoritative internal record of credits consumed.
• The interface may temporarily lag behind that internal record.

Because of this, you may see figures on screen that look inconsistent for a short period, but after updating, the display will reflect your true credit usage.

When to contact Make.com support

While the known dashboard behavior is visual, you may still want to reach out to support if you suspect a deeper issue. You should consider contacting support if:

• Displayed credits never align with your manual operation counts, even after waiting and refreshing.
• Scenarios stop running due to apparent lack of credits when you believe credits should still be available.
• You notice large jumps in used credits with no corresponding scenario activity.

In such cases, gather:

• Screenshots of the credit dashboard.
• Scenario run logs for the affected time frame.
• Details about your subscription and billing cycle.

Then open a ticket with the platform support team and provide these details to help them investigate.

Official Make.com credit dashboard reference

For the most accurate and up-to-date information about this visual problem, consult the original help article provided by the platform. You can find it here: official Make.com credit dashboard help.

This official page describes the known display behavior and confirms that it affects only the way information is shown, not how your credits are measured or billed.

Improving your Make.com credit visibility

To keep a clear picture of your usage despite the dashboard timing, consider these best practices:

• Track high-volume scenarios separately, especially during testing.
• Schedule intensive scenarios at predictable times and record expected operations.
• Review credit usage at regular intervals rather than constantly watching the dashboard.

Some teams use external documentation or automation consulting to design efficient scenarios and reduce unnecessary operations. For broader automation strategy guidance beyond the official documentation, you can explore resources at Consultevo, which covers integration and automation best practices.

Summary: Using Make.com despite the display issue

The credit display behavior in make.com can occasionally look misleading, but it is limited to how numbers are visually presented on the dashboard. The underlying credit accounting, usage tracking, and billing remain correct.

By understanding how the platform updates the dashboard, verifying your operations against the displayed values, and consulting the official reference page when needed, you can confidently continue building and running scenarios in make.com without worrying that this visual issue affects your actual credit balance.

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