How to Delete User Data in Make.com

This step-by-step guide explains how to delete user data in make.com, including individual accounts, organization data, and related content, while keeping your workspace secure and compliant.

Before you begin, ensure that you understand what kind of information is stored in your account and how deleting it from make.com affects your integrations and workflows.

Understanding What Data Make.com Stores

When using make.com, the platform processes several types of data associated with your profile and automations.

Personal profile details such as name, email address, and login identifiers.
Organization details including organization name, billing data, and team structure.
Scenarios, modules, and connection settings configured in your workspace.
Execution history and logs that record scenario operations and runtime details.

Deleting user data in make.com generally means removing data that identifies you personally and any content you created that is still stored within the service.

Key Concepts for Deleting Data in Make.com

To handle user data correctly in make.com, it is useful to understand a few key concepts that influence how deletion works:

User account: The main login identity you use to access make.com.
Organization: A shared space where multiple users can collaborate and share assets.
Scenarios and data flows: Automations that often store configuration details and may access external systems.
Execution data: Operational logs, run history, and saved bundles processed by your automations.

Different parts of make.com store these items in different locations, so you may need to perform several actions to fully remove all information linked to a particular user.

How to Request Deletion of Your Make.com Account

If you want to permanently remove your own presence from make.com, you must request deletion of your account and associated personal data. Deleting an account is not the same as simply logging out or canceling a subscription; it is a one-way action that removes your profile and content from the platform.

Steps to Start an Account Deletion Request in Make.com

Sign in to your make.com account using your regular login method.
Open the account or profile section from the main user menu.
Locate the privacy or security settings related to data and account management.
Find the option that allows you to request account deletion or removal of personal data.
Follow the on-screen instructions to confirm that you want to delete your account and all related data.

After you initiate the request, make.com will process the removal according to its internal policies and applicable privacy regulations. You may receive a confirmation email or in-app notification when the deletion is completed.

Deleting User Data from an Organization in Make.com

When a user is part of an organization in make.com, some of their content may be owned by the organization rather than the individual user. Organization owners and administrators must handle these assets separately.

Remove a User from a Make.com Organization

Log in to make.com with an account that has organization owner or admin rights.
Go to the organization settings or members page.
Locate the user whose data you want to manage or remove.
Remove the user from the organization or change their role as needed.

Removing the user from the organization in make.com prevents further access to shared assets but does not automatically delete all organization-owned scenarios or files created by that user.

Delete or Transfer User-Owned Assets in Make.com

Next, review any assets that might still contain personal identifiers or configuration data the user created:

Scenarios and scenario templates.
Connections and data stores.
Organization documents or configuration records.

As an organization admin in make.com, you can:

Delete scenarios and associated data that are no longer needed.
Transfer ownership of important assets to another member before removal.
Review execution history to confirm that no unnecessary logs remain.

Removing Scenario Data and Execution History in Make.com

Beyond the user profile itself, many privacy requests focus on data processed by automations. Make.com allows you to manage scenario content and execution history so you can meet internal policies or legal obligations.

Delete or Disable Scenarios in Make.com

Open your make.com dashboard and navigate to the list of scenarios.
Identify scenarios that contain data related to the user or subject of the request.
Disable each scenario so it no longer processes new data.
Delete any scenarios that are no longer required, confirming removal when prompted.

Disabling first ensures that make.com will not create new records while you are removing old ones.

Clear Execution Data Stored in Make.com

Execution history in make.com can contain detailed records of the data that passed through your automations. To clean this up, follow these general steps:

Open the specific scenario that handled the user’s data.
Go to the run history or execution log section.
Use the interface options to delete selected runs or clear history where this is supported.
Repeat the process for each relevant scenario.

Once removed from make.com, execution records are no longer available in the interface and typically cannot be restored.

Data Retention, Backups, and Legal Requirements in Make.com

Even after you remove visible data in make.com, some information may exist temporarily in system backups or logs required for security and compliance. These records are governed by the platform’s retention schedule.

In many cases, backups within make.com are automatically overwritten after a predefined period. The service generally limits further processing of personal information in these backups and only accesses them when necessary to maintain the platform’s integrity.

If you are subject to specific regulatory frameworks, ensure that your use of make.com, including data deletion, aligns with your internal data protection policies and documentation.

Submitting a Formal Data Deletion Request to Make.com

For certain privacy rights, such as the right to erasure under regional laws, you may need to submit a formal data request directly to make.com support or the privacy team.

How to Contact Make.com for Data Requests

Gather identifying details, such as the email address you use to sign in to make.com and any organization names linked to your account.
Prepare a clear description of what you want deleted, such as the entire account, specific organization content, or data associated with a given identifier.
Send your request through the official support or privacy contact channel listed in the make.com documentation.
Respond promptly to any follow-up questions used to verify your identity.

The platform will review your request and provide information about the outcome and any limitations that apply.

Where to Find Official Make.com Documentation

For the most accurate and current information, always refer to the official documentation from make.com. The platform may update its data handling procedures over time, so verifying the latest guidance is essential.

Official help article on deleting user data: Delete user data in Make.com

If you need expert help designing compliant automations and data flows around make.com, you can also work with specialized consultants. For example, Consultevo provides professional services for workflow automation, integration design, and data governance strategy.

By following the steps and concepts in this guide, you can confidently manage and delete user data in make.com while preserving the reliability of your automation environment.

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