How to Upgrade Your Make.com Account to Enterprise

If your organization is scaling fast and you need more control, security, and flexibility, upgrading your make.com account to an Enterprise plan is the next logical step. This guide walks you through how to request an Enterprise quote, what happens after you submit your request, and how the upgrade is completed.

The process is handled directly with the Make sales team, and all billing changes occur only after you formally approve an offer in writing. Follow the steps below to ensure a smooth transition from your existing plan to make.com Enterprise.

Before You Request a Make.com Enterprise Upgrade

Before submitting an Enterprise request in make.com, review a few basic requirements so you know what to expect from the process.

• You must have an existing organization in make.com.
• You should have identified the users and teams that will be covered under the Enterprise contract.
• You or a colleague must be authorized to discuss budgets, contracts, and billing details.
• Your contact email address and phone number should be accurate and monitored regularly.

Once these points are in place, you are ready to start the official quote request.

Step 1: Open the Upgrade Page on Make.com

The upgrade path to Enterprise begins on the official help page. Open the Enterprise upgrade article provided by the platform.

1. Sign in to your make.com account using an administrator or owner profile.
2. In a separate browser tab, visit the Enterprise upgrade help page at https://help.make.com/upgrade-to-enterprise.
3. Review the overview to confirm that Enterprise is the right fit for your organization’s needs.

This page explains that the upgrade is handled through the sales team and that no automatic billing change occurs until you formally accept an offer.

Step 2: Submit the Make.com Enterprise Request Form

The core of the process is a short form where you provide details about your team and use case. Submitting this form lets the sales team prepare a tailored offer for your make.com organization.

How to Access the Request Form on Make.com

1. From the Enterprise upgrade page, locate the option to contact sales or request an Enterprise quote.
2. Click the relevant button or link to open the request form.

Once the form is open, you will see several fields that must be filled out accurately.

Information to Provide in the Make.com Enterprise Form

Fill out all required fields so the team can understand your scale and requirements. Typical fields include:

• Organization name – The legal or operational name of your company.
• Work email address – Use a corporate email for faster validation and communication.
• Full name – The main contact person for Enterprise discussions.
• Phone number – A direct number where the team can reach you quickly.
• Country or region – For correct taxation, currency, and local support alignment.
• Estimated number of users – Helps the team size licenses and access levels correctly.
• Automation needs and goals – Optional but useful for recommending the best make.com Enterprise package.

Double-check your entries before submitting. Accurate information helps the sales team respond with a relevant and timely offer.

Step 3: What Happens After You Contact Make.com Sales

After you submit the Enterprise request, the make.com sales team takes over the process. There is no immediate change to your current subscription. Instead, a structured review and proposal process begins.

Review of Your Make.com Enterprise Request

The sales team will:

• Review your organization details and contact information.
• Assess your team size, use cases, and automation volume.
• Determine which Enterprise features and support levels are most relevant.

Based on this review, they prepare an Enterprise offer tailored to your use case.

Receiving the Enterprise Offer from Make.com

When the analysis is complete, you will receive communication directly from the sales team. Typically, this includes:

• Pricing details for the Enterprise plan based on your usage.
• Contract length options and payment terms.
• An overview of Enterprise-specific features and benefits.
• Any onboarding or support services included in the offer.

You can ask questions, request clarifications, or negotiate details before you agree to the proposal.

Step 4: Approve the Make.com Enterprise Offer in Writing

Your plan is not upgraded until you explicitly approve the Enterprise offer. This safeguards you from unexpected billing changes inside make.com.

Why Written Approval Is Required

The platform requires written confirmation to:

• Ensure you fully understand the new pricing and contract terms.
• Align internal stakeholders around budget and compliance.
• Provide a clear audit trail of when the Enterprise plan was activated.

Approval is usually provided through an email confirmation or a signed contract document, as directed by the sales team.

How Billing Changes After Approval

Once you approve the offer in writing:

• Your existing plan is migrated to the agreed Enterprise configuration.
• Billing switches to the new Enterprise rates and terms.
• Enterprise features are activated according to your contract.

No billing transition takes place before this written confirmation, so you remain on your current make.com subscription until that point.

Step 5: Confirm Your Enterprise Setup in Make.com

After your Enterprise upgrade is processed, verify that everything in your organization reflects the new status.

1. Sign back into your make.com account.
2. Check your organization settings or billing section to confirm the Enterprise plan.
3. Validate that users, teams, and permissions align with your contract.
4. Coordinate with your internal admins to roll out any new governance or security settings.

If anything appears incorrect or incomplete, reach out to your sales contact or support using the details provided in your Enterprise documentation.

Tips for a Smooth Make.com Enterprise Upgrade

To streamline the process and reduce back-and-forth with the sales team, consider these best practices:

• Prepare internal approvals and budget ranges before submitting the request.
• Estimate your future automation growth, not only your current scenario.
• Document critical workflows and compliance requirements in advance.
• Assign a main internal contact to handle all communication with make.com.

These steps help the team shape a proposal that matches your expectations from the start.

Where to Get Additional Help Beyond Make.com

While the official platform manages the Enterprise upgrade itself, you may want outside help to design automations or optimize workflows after the upgrade.

• For advanced automation consulting and implementation services, you can explore partners such as Consultevo, which specializes in workflow optimization and integration strategies.
• For official upgrade instructions and the latest policy details, always refer to the Make.com Enterprise upgrade help page, as it is the authoritative source.

Summary: Upgrading to Make.com Enterprise

Upgrading to an Enterprise plan on make.com is a guided, sales-assisted process. You submit a request, the sales team reviews your needs, then they send a tailored offer. Only after you approve that offer in writing are your billing and plan status updated.

By following the steps in this article and providing clear information from the start, you can move your make.com organization to Enterprise smoothly, with full control over costs, features, and implementation timing.

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