Automate GitHub & Jira with Make.com

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Automate GitHub & Jira with Make.com

Using make.com, you can automatically connect GitHub and Jira so issues, pull requests, and project updates stay perfectly in sync without manual copy‑paste. This guide walks you step by step through building the core integration scenario between GitHub and Jira based on the official workflow from the make.com GitHub–Jira tutorial.

Why integrate GitHub and Jira with Make.com

Development and product teams often lose time moving information between GitHub and Jira. Automations built in make.com reduce that friction by turning repetitive, error‑prone tasks into stable workflows.

With a well‑designed scenario, your team can:

  • Create Jira issues automatically from GitHub events.
  • Keep issue fields aligned between repositories and projects.
  • Trigger notifications when code changes affect Jira tickets.
  • Log development work without switching tools all day.

The result is a cleaner backlog, faster reviews, and better traceability from idea to deployment.

Before you start in Make.com

Prepare the following accounts and permissions before opening the scenario editor in make.com:

  • A GitHub account with access to the repository you want to automate.
  • A Jira account with permission to create and edit issues in the target project.
  • A make.com account with enough operations in your plan to run the scenario.

It also helps to confirm which fields you need to sync, such as title, description, labels, or assignee, because they will shape your mapping in the visual editor.

Create a new GitHub–Jira scenario in Make.com

The automation is built as a scenario. Follow these steps in make.com to create the core flow.

Step 1: Open the scenario editor in Make.com

  1. Log in to your make.com dashboard.
  2. Click Create a new scenario.
  3. When the empty canvas loads, you will see a plus icon in the center where you can add your first module.

The scenario canvas is where you design your GitHub–Jira integration as a sequence of modules, each performing one clear task.

Step 2: Add the GitHub trigger module

The first module in make.com defines when the automation runs. For this integration, the trigger will usually be a GitHub repository event.

  1. Click the big plus icon on the canvas.
  2. Search for GitHub and select the GitHub app.
  3. Choose a trigger such as Watch issues or Watch pull requests, depending on what you want to sync to Jira.
  4. Connect your GitHub account using OAuth and authorize make.com to access the repository.
  5. Select the repository and event filters, for example:
    • Only newly opened issues.
    • Only pull requests with a specific label.

This module now tells make.com to start the scenario whenever the desired GitHub activity occurs.

Step 3: Add the Jira action module in Make.com

Next, you will create the Jira issue that corresponds to the GitHub event. In make.com, this is done with an action module.

  1. Click the plus icon to the right of the GitHub trigger.
  2. Search for Jira and select the Jira app.
  3. Choose an action such as Create an issue or Update an issue.
  4. Connect your Jira account and authorize access.
  5. Pick the Jira site and project key where issues should be created.

The GitHub module’s output is now available as mapped data for the Jira module in make.com.

Step 4: Map GitHub data to Jira fields

Mapping defines how information from GitHub fills the Jira issue fields. In make.com you can drag and drop variables from the trigger into the action fields.

  • Summary: Map the GitHub issue title or pull request title.
  • Description: Map the issue body or pull request description. Optionally append a link back to the GitHub item.
  • Labels: Map GitHub labels to Jira labels when your naming conventions align.
  • Assignee: If your team mirrors usernames between tools, map the appropriate field or use rules to assign a default owner.

You can mix fixed text with dynamic values, for example adding a prefix like GitHub: before the original title, which is easy to configure inside make.com.

Enhance the Make.com scenario with filters and conditions

The basic flow is now working, but most teams refine the logic so only relevant events create Jira issues. Filters and conditional paths in make.com make this simple.

Use filters to limit which GitHub events create Jira issues

Filters evaluate data from previous modules and decide whether the scenario continues.

  1. Click the small wrench icon between the GitHub and Jira modules.
  2. Add a condition, such as:
    • Run only when the GitHub issue contains a specific label.
    • Run only for pull requests targeting a certain branch.
    • Skip events created by bots or automated accounts.
  3. Save the filter and run a test.

This ensures make.com only creates Jira issues that match your criteria, keeping your backlog clean.

Add more branches and modules in Make.com

You can expand on the core integration by adding new branches from the GitHub trigger:

  • Post comments back to GitHub when a Jira status changes.
  • Update time tracking fields from development logs.
  • Send notifications to chat tools when high‑priority Jira issues are created.

Each branch is just another sequence of modules on the canvas in make.com, giving you visual control over complex logic.

Test and activate your Make.com scenario

Before enabling your scenario for the whole team, run careful tests inside make.com.

Run manual tests

  1. Switch the scenario to On in manual mode.
  2. Create a test issue or pull request in GitHub that meets your filter criteria.
  3. Click Run once in the scenario editor.
  4. Inspect each module bubble to confirm the data passing into and out of the module.

Verify that the Jira issue looks correct and contains all the mapped content from GitHub.

Schedule or webhook your Make.com scenario

You can decide how the scenario triggers over time:

  • Instant webhooks: Many GitHub triggers run almost instantly via webhooks configured by make.com.
  • Scheduled polling: For some operations, you can set an interval, such as every 5 or 15 minutes.

Choose the option that best matches how fast your team needs updates from GitHub to appear in Jira.

Best practices for long‑term Make.com maintenance

A stable automation is not just about building the first version. Ongoing maintenance in make.com keeps your GitHub–Jira connection reliable.

  • Monitor scenario history: Use the execution log to watch for errors such as permission changes or missing fields.
  • Handle edge cases: Add extra filters or conditional steps to handle archived repositories or test projects.
  • Version your scenario: When making big changes in make.com, duplicate your scenario and modify the copy before replacing the original.
  • Document the mapping: Keep a simple reference explaining which GitHub fields map to which Jira fields so the whole team understands the automation.

Where to learn more about Make.com automation

The official GitHub–Jira tutorial from make.com includes screenshots, extra configuration options, and ideas for expanding the scenario. You can read it here: How to integrate GitHub and Jira.

If you want expert help designing large‑scale automations, scenario audits, or custom blueprints around make.com, you can also explore consulting resources such as Consultevo, which focuses on workflow optimization and integration strategy.

By combining a clear workflow design in make.com with disciplined testing and maintenance, your team can keep GitHub and Jira synchronized automatically and focus on delivery instead of manual updates.

Need Help With Make.com?

If you want expert help building, automating, or scaling your Make scenarios, work with ConsultEvo — certified workflow and automation specialists.

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