How to Recreate the Ill Cat Healthcare Automation in Make.com

This step-by-step guide shows you how to use make.com to build an AI-powered workflow that helps veterinarians track symptoms, summarize calls, and monitor treatment progress for an ill cat or other patients.

The tutorial is inspired by the winning community challenge scenario described on the official blog: Using Make AI to improve healthcare for ill cat. Here you will learn how to rebuild a similar system inside make.com from scratch.

What You Will Build with Make.com

In this how-to, you will assemble a multi-step automation that supports a veterinarian or pet owner by:

• Collecting details about an ill cat through a structured form
• Logging and summarizing vet calls
• Using AI tools inside make.com to generate concise medical summaries
• Storing and tracking symptom progress over time
• Creating alerts or notes that can be shared with professionals

Although the inspiration comes from cat healthcare, the same make.com workflow pattern can be adapted to other animals or even human care tracking.

Planning Your Make.com Scenario

Before building, outline the data you want to capture and the tools you will connect to make.com.

Core data structure in Make.com

Decide which fields your scenario must store. For an ill cat, you might track:

• Pet details: name, age, weight, medical history
• Current symptoms: appetite, energy, breathing, temperature
• Medication: name, dose, timing, side effects
• Vet contacts: clinic, doctor, phone, email
• Call and visit logs: date, notes, recommendations

You can keep this data in a table, database, or spreadsheet module depending on your stack.

Apps and services to connect to Make.com

Typical tools to combine in your make.com workflow include:

• Form app (for example, a webform or survey tool)
• Spreadsheet or database app to store records
• Email or messaging app (Gmail, Outlook, Slack, etc.)
• AI tools inside make.com to summarize and structure text

If you need strategic advice on choosing integrations and AI models, you can also consult automation specialists at Consultevo.

Step 1: Design the Intake Form for the Ill Cat

The first step is creating a structured form that sends submissions into make.com.

1. Create a form in your chosen app with fields such as:

   • Owner name and contact
   • Cat name and identifier
   • Baseline health status
   • Current symptoms and duration
   • Any recent changes in food, environment, or medication

2. In make.com, create a new scenario and add the form app as the trigger module.

3. Configure the trigger to fire on every new form submission.

Every time the owner or vet submits this form, make.com will launch the rest of the workflow automatically.

Step 2: Store Cat Health Data with Make.com

Next, store structured data so that each submission becomes part of a longitudinal health record.

1. Add a database or spreadsheet module in make.com as the next step after the trigger.

2. Map fields from the form to columns such as:

   • Date of record
   • Cat ID
   • Symptoms and severity
   • Medication details
   • Owner comments

3. Configure the module to create a new row or record for every submission.

This storage layer allows you to track progression and compare current symptoms with past entries in your make.com scenario.

Step 3: Log and Summarize Vet Calls in Make.com

A major part of the original ill cat workflow is capturing call notes and summarizing them. You can implement this in make.com using text inputs and AI modules.

Capturing call notes

1. Create another form or use a note-taking app that connects to make.com.

2. Include fields for:

   • Call date and time
   • Vet name or clinic
   • Raw notes or transcript
   • Action items and follow-ups

3. Set up a new trigger in the same or another make.com scenario to catch these call notes.

Using Make.com AI to summarize calls

1. Add an AI module in make.com and feed it the raw call text.

2. Prompt the AI to produce:

   • A concise summary of the call
   • A bullet list of diagnoses, tests, and decisions
   • Any red-flag symptoms that require urgent attention

3. Store both the original notes and the AI summary in your database or spreadsheet.

This way, make.com keeps a clean and searchable history of all medical guidance for the ill cat.

Step 4: Track Symptom Progress Over Time in Make.com

To understand whether treatment is working, you need visibility into how symptoms evolve. You can build a simple trend tracking system in make.com.

1. Whenever a new record is created, use a search module to fetch the most recent previous record for the same cat.

2. Compare key fields such as energy level, appetite, and pain score.

3. Send these two entries into an AI module inside make.com with instructions like:

   • Describe symptom changes since the last record.
   • Highlight any improvement, deterioration, or new signs.
   • List questions to raise during the next vet call.

4. Append the AI-generated comparison to the latest record and, if needed, notify the owner or vet via email or chat.

This layered automation lets make.com deliver practical insights instead of raw notes.

Step 5: Notify the Owner or Vet Automatically

Notifications keep everyone aligned on the ill cat’s condition without manual follow-up.

1. Add an email or messaging module to the scenario in make.com.

2. Trigger notifications when:

   • A new symptom entry is recorded
   • AI detects worsening signs
   • A follow-up appointment is due

3. Include in each message:

   • Summary of the latest update
   • AI-generated recommendations or questions
   • A link to the full record

By routing this communication through make.com, you reduce the risk of missed information and create a consistent history.

Best Practices for Healthcare Workflows in Make.com

When building healthcare-related automations, including pet care, follow these tips:

• Protect sensitive data with appropriate access controls and encryption.
• Use clear and conservative AI prompts in make.com to avoid overconfident medical claims.
• Make it obvious that AI outputs are support tools, not a replacement for professional diagnosis.
• Test each step with sample data before using the workflow on a real ill cat.
• Iterate often: review call summaries and symptom comparisons to refine prompts.

Combining structured data entry and AI summaries in make.com gives vets and owners faster context when making decisions.

Next Steps with Make.com

Once your core scenario is live, you can extend it by:

• Adding calendar integrations for appointment reminders
• Creating dashboards that visualize symptom trends
• Syncing selected summaries into electronic health record tools
• Building parallel workflows for other pets or family members

Reusing this make.com architecture across cases saves time and encourages consistent documentation practices.

To see the original inspiration and learn more about community innovation, review the published story on the official blog: community challenge winner: using Make AI to improve healthcare for ill cat. Then adapt those ideas to your own scenarios in make.com.

Need Help With Make.com?

If you want expert help building, automating, or scaling your Make scenarios, work with ConsultEvo — certified workflow and automation specialists.

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